[GH-ISSUE #11739] GPT-OSS:20B pulling failed #7776

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opened 2026-04-12 19:56:14 -05:00 by GiteaMirror · 8 comments
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Originally created by @zhuyingda on GitHub (Aug 6, 2025).
Original GitHub issue: https://github.com/ollama/ollama/issues/11739

What is the issue?

System Env: Ubuntu 20.04
I have already update ollama to the newest version:

ollama --version
ollama version is 0.7.0
Warning: client version is 0.11.2

When I run ollama pull gpt-oss:20b, I get this error:

pulling manifest
Error: pull model manifest: 412:

The model you are attempting to pull requires a newer version of Ollama.

Please download the latest version at:

	https://ollama.com/download

Relevant log output

ollama pull gpt-oss:20b

OS

Ubuntu 20.04

GPU

NVIDIA GeForce RTX 2080 Ti

CPU

Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz

Ollama version

ollama version is 0.7.0
Warning: client version is 0.11.2

Originally created by @zhuyingda on GitHub (Aug 6, 2025). Original GitHub issue: https://github.com/ollama/ollama/issues/11739 ### What is the issue? System Env: Ubuntu 20.04 I have already update ollama to the newest version: ``` ollama --version ollama version is 0.7.0 Warning: client version is 0.11.2 ``` When I run `ollama pull gpt-oss:20b`, I get this error: ``` pulling manifest Error: pull model manifest: 412: The model you are attempting to pull requires a newer version of Ollama. Please download the latest version at: https://ollama.com/download ``` ### Relevant log output ```shell ollama pull gpt-oss:20b ``` ### OS Ubuntu 20.04 ### GPU NVIDIA GeForce RTX 2080 Ti ### CPU Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz ### Ollama version ollama version is 0.7.0 Warning: client version is 0.11.2
GiteaMirror added the bug label 2026-04-12 19:56:14 -05:00
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@rick-github commented on GitHub (Aug 6, 2025):

Restart the ollama server.

<!-- gh-comment-id:3160157017 --> @rick-github commented on GitHub (Aug 6, 2025): Restart the ollama server.
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@crimson-knight commented on GitHub (Aug 6, 2025):

I have this same problem, my versions are slightly different:

ollama --version
ollama version is 0.9.6
Warning: client version is 0.11.2

OS - MacOS 14.7.6 (23H626)

CPU - M3 Pro with 36GB

Steps I've taken to remediate:

  1. Restarted the Ollama service
  2. Un-installed and re-installed Ollama using the latest download from the website

It doesn't seem to resolve or update the ollama version but the client does appear to have been updated.

<!-- gh-comment-id:3160232958 --> @crimson-knight commented on GitHub (Aug 6, 2025): I have this same problem, my versions are slightly different: ```bash ollama --version ollama version is 0.9.6 Warning: client version is 0.11.2 ``` OS - MacOS 14.7.6 (23H626) CPU - M3 Pro with 36GB Steps I've taken to remediate: 1. Restarted the Ollama service 2. Un-installed and re-installed Ollama using the latest download from the website It doesn't seem to resolve or update the `ollama version` but the client does appear to have been updated.
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@crimson-knight commented on GitHub (Aug 6, 2025):

Okay I got this idea from another issue that mentioned Ollama services running in the background that do not get terminated properly.

Find all running services:

ps aux | grep '[o]llama'

There should be one service running, get it's PID to use in the next command.

kill {pid}

Now from the CLI when you run:

ollama --version
ollama version is 0.11.2 # Output

When you pull the gpt-oss model, it'll now succeed and continue as expected.

<!-- gh-comment-id:3160250831 --> @crimson-knight commented on GitHub (Aug 6, 2025): Okay I got this idea from another issue that mentioned Ollama services running in the background that do not get terminated properly. Find all running services: ```bash ps aux | grep '[o]llama' ``` There should be one service running, get it's PID to use in the next command. ```bash kill {pid} ``` Now from the CLI when you run: ```bash ollama --version ollama version is 0.11.2 # Output ``` When you pull the gpt-oss model, it'll now succeed and continue as expected.
Author
Owner

@rick-github commented on GitHub (Aug 6, 2025):

You are still running the old ollama server, you need to restart it. Kill the process or try restarting your machine.

<!-- gh-comment-id:3160256551 --> @rick-github commented on GitHub (Aug 6, 2025): You are still running the old ollama server, you need to restart it. Kill the process or try restarting your machine.
Author
Owner

@zhuyingda commented on GitHub (Aug 6, 2025):

Problem solved.

systemctl daemon-reload
systemctl restart ollama

and then

ollama pull gpt-oss:20b
<!-- gh-comment-id:3160475475 --> @zhuyingda commented on GitHub (Aug 6, 2025): Problem solved. ``` systemctl daemon-reload systemctl restart ollama ``` and then ``` ollama pull gpt-oss:20b ```
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@BarreraSlzr commented on GitHub (Aug 6, 2025):

Stills falling on me

Image
<!-- gh-comment-id:3161824518 --> @BarreraSlzr commented on GitHub (Aug 6, 2025): Stills falling on me <img width="1488" height="1246" alt="Image" src="https://github.com/user-attachments/assets/37257c6e-72d3-4c3b-b98e-7153b21a1da0" />
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@BarreraSlzr commented on GitHub (Aug 6, 2025):

brew uninstall then install --cask flag included, then you can pull ollama to use it cli 🎉

**brew install --cask ollama**
==> Downloading https://github.com/ollama/ollama/releases/download/v0.11.3/Ollama-darwin.zip
Already downloaded: /Users/emmanuelbarrera/Library/Caches/Homebrew/downloads/f1307640d435b3475a668bed36d943a69402ddb36d37dd0e65bfa2b11dc8e7e7--Ollama-darwin.zip
==> Installing Cask ollama-app
==> Moving App 'Ollama.app' to '/Applications/Ollama.app'
==> Linking Binary 'ollama' to '/opt/homebrew/bin/ollama'
🍺  ollama-app was successfully installed!
==> No outdated dependents to upgrade!
<!-- gh-comment-id:3161846198 --> @BarreraSlzr commented on GitHub (Aug 6, 2025): brew uninstall then install --cask flag included, then you can pull ollama to use it cli 🎉 ```zsh **brew install --cask ollama** ==> Downloading https://github.com/ollama/ollama/releases/download/v0.11.3/Ollama-darwin.zip Already downloaded: /Users/emmanuelbarrera/Library/Caches/Homebrew/downloads/f1307640d435b3475a668bed36d943a69402ddb36d37dd0e65bfa2b11dc8e7e7--Ollama-darwin.zip ==> Installing Cask ollama-app ==> Moving App 'Ollama.app' to '/Applications/Ollama.app' ==> Linking Binary 'ollama' to '/opt/homebrew/bin/ollama' 🍺 ollama-app was successfully installed! ==> No outdated dependents to upgrade! ```
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@JarWarren commented on GitHub (Aug 12, 2025):

In my case, simply running the following was sufficient:

  • brew services stop ollama
  • brew services start ollama
<!-- gh-comment-id:3180944281 --> @JarWarren commented on GitHub (Aug 12, 2025): In my case, simply running the following was sufficient: - `brew services stop ollama` - `brew services start ollama`
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Reference: github-starred/ollama#7776