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[GH-ISSUE #15236] Can not pull gemma4 #71804

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opened 2026-05-05 02:33:46 -05:00 by GiteaMirror · 17 comments
GiteaMirror commented 2026-05-05 02:33:46 -05:00
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Originally created by @animeshbasak on GitHub (Apr 2, 2026).
Original GitHub issue: https://github.com/ollama/ollama/issues/15236

What is the issue?

Installed the pre release version from github still unable to run gemma4

Relevant log output

OS

No response

GPU

No response

CPU

No response

Ollama version

No response

Originally created by @animeshbasak on GitHub (Apr 2, 2026). Original GitHub issue: https://github.com/ollama/ollama/issues/15236 ### What is the issue? Installed the pre release version from github still unable to run gemma4 ### Relevant log output ```shell ``` ### OS _No response_ ### GPU _No response_ ### CPU _No response_ ### Ollama version _No response_
GiteaMirror added the bug label 2026-05-05 02:33:46 -05:00
GiteaMirror commented 2026-05-05 02:33:51 -05:00
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@dheera commented on GitHub (Apr 2, 2026):

Same. The 0.20.0-rc1 script install 0.19.0

~ :) curl -fsSL https://github.com/ollama/ollama/releases/download/v0.20.0-rc1/install.sh | sh
>>> Cleaning up old version at /usr/local/lib/ollama
>>> Installing ollama to /usr/local
>>> Downloading ollama-linux-amd64.tar.zst
######################################################################## 100.0%
>>> Adding ollama user to render group...
>>> Adding ollama user to video group...
>>> Adding current user to ollama group...
>>> Creating ollama systemd service...
>>> Enabling and starting ollama service...
>>> NVIDIA GPU installed.

~ :) ollama --version
ollama version is 0.19.0
<!-- gh-comment-id:4180197453 --> @dheera commented on GitHub (Apr 2, 2026): Same. The 0.20.0-rc1 script install 0.19.0 ``` ~ :) curl -fsSL https://github.com/ollama/ollama/releases/download/v0.20.0-rc1/install.sh | sh >>> Cleaning up old version at /usr/local/lib/ollama >>> Installing ollama to /usr/local >>> Downloading ollama-linux-amd64.tar.zst ######################################################################## 100.0% >>> Adding ollama user to render group... >>> Adding ollama user to video group... >>> Adding current user to ollama group... >>> Creating ollama systemd service... >>> Enabling and starting ollama service... >>> NVIDIA GPU installed. ~ :) ollama --version ollama version is 0.19.0 ```
GiteaMirror commented 2026-05-05 02:33:51 -05:00
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@dheera commented on GitHub (Apr 2, 2026):

This worked for me

export OLLAMA_VERSION=0.20.0-rc1
curl -fsSL https://github.com/ollama/ollama/releases/download/v0.20.0-rc1/install.sh | sh
<!-- gh-comment-id:4180216905 --> @dheera commented on GitHub (Apr 2, 2026): This worked for me ``` export OLLAMA_VERSION=0.20.0-rc1 curl -fsSL https://github.com/ollama/ollama/releases/download/v0.20.0-rc1/install.sh | sh ```
GiteaMirror commented 2026-05-05 02:33:53 -05:00
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@liesvyvall commented on GitHub (Apr 2, 2026):

Thank, works for me too

<!-- gh-comment-id:4180224512 --> @liesvyvall commented on GitHub (Apr 2, 2026): Thank, works for me too
GiteaMirror commented 2026-05-05 02:33:54 -05:00
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@Joshua-Ludolf commented on GitHub (Apr 2, 2026):

This is what I had to do (works in Command prompt windows):

  1. curl -L https://github.com/ollama/ollama/releases/download/v0.20.0-rc1/OllamaSetup.exe -o OllamaSetup.exe
  2. OllamaSetup.exe
<!-- gh-comment-id:4180511192 --> @Joshua-Ludolf commented on GitHub (Apr 2, 2026): This is what I had to do (works in Command prompt windows): 1. `curl -L https://github.com/ollama/ollama/releases/download/v0.20.0-rc1/OllamaSetup.exe -o OllamaSetup.exe` 2. `OllamaSetup.exe`
GiteaMirror commented 2026-05-05 02:33:56 -05:00
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@gabrielalexandrelopes commented on GitHub (Apr 2, 2026):

maybe its a problem is macOS

<!-- gh-comment-id:4180716087 --> @gabrielalexandrelopes commented on GitHub (Apr 2, 2026): maybe its a problem is macOS
GiteaMirror commented 2026-05-05 02:33:57 -05:00
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@rick-github commented on GitHub (Apr 3, 2026):

Install 0.20.0.

<!-- gh-comment-id:4181211792 --> @rick-github commented on GitHub (Apr 3, 2026): Install [0.20.0](https://github.com/ollama/ollama/releases/tag/v0.20.0).
GiteaMirror commented 2026-05-05 02:33:59 -05:00
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@pokatomnik commented on GitHub (Apr 3, 2026):

Install 0.20.0.

❯ ollama pull gemma4:e4b
pulling manifest
Error: pull model manifest: 412:
The model you are attempting to pull requires a newer version of Ollama.

Please download the latest version at:

	https://ollama.com/download


~
❯ ollama
Ollama 0.20.0
<!-- gh-comment-id:4182611149 --> @pokatomnik commented on GitHub (Apr 3, 2026): > Install [0.20.0](https://github.com/ollama/ollama/releases/tag/v0.20.0). ``` ❯ ollama pull gemma4:e4b pulling manifest Error: pull model manifest: 412: The model you are attempting to pull requires a newer version of Ollama. Please download the latest version at: https://ollama.com/download ~ ❯ ollama Ollama 0.20.0 ```
GiteaMirror commented 2026-05-05 02:34:01 -05:00
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@rick-github commented on GitHub (Apr 3, 2026):

Restart the server.

<!-- gh-comment-id:4182627255 --> @rick-github commented on GitHub (Apr 3, 2026): Restart the server.
GiteaMirror commented 2026-05-05 02:34:03 -05:00
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@mdegans commented on GitHub (Apr 5, 2026):

I am getting this even with 0.20.2 on macOS (pull model manifest: 412: The model you are attempting to pull requires a newer version of Ollama. Please download the latest version at: https://ollama.com/download)

Already ensured no ollama process is running, etc. Still won't pull.

<!-- gh-comment-id:4188959312 --> @mdegans commented on GitHub (Apr 5, 2026): I am getting this even with 0.20.2 on macOS (`pull model manifest: 412: The model you are attempting to pull requires a newer version of Ollama. Please download the latest version at: https://ollama.com/download`) Already ensured no ollama process is running, etc. Still won't pull.
GiteaMirror commented 2026-05-05 02:34:09 -05:00
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@mdegans commented on GitHub (Apr 5, 2026):

This worked for me

export OLLAMA_VERSION=0.20.0-rc1
curl -fsSL https://github.com/ollama/ollama/releases/download/v0.20.0-rc1/install.sh | sh

At this point this is older than the release version which is broken.

<!-- gh-comment-id:4188961204 --> @mdegans commented on GitHub (Apr 5, 2026): > This worked for me > > ``` > export OLLAMA_VERSION=0.20.0-rc1 > curl -fsSL https://github.com/ollama/ollama/releases/download/v0.20.0-rc1/install.sh | sh > ``` At this point this is older than the release version which is broken.
GiteaMirror commented 2026-05-05 02:34:15 -05:00
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@Joshua-Ludolf commented on GitHub (Apr 5, 2026):

Correct it was the work around before official release

<!-- gh-comment-id:4188977400 --> @Joshua-Ludolf commented on GitHub (Apr 5, 2026): Correct it was the work around before official release
GiteaMirror commented 2026-05-05 02:34:16 -05:00
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@rick-github commented on GitHub (Apr 5, 2026):

@mdegans What's the output of

ollama -v
<!-- gh-comment-id:4189014421 --> @rick-github commented on GitHub (Apr 5, 2026): @mdegans What's the output of ``` ollama -v ```
GiteaMirror commented 2026-05-05 02:34:16 -05:00
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@totolele3399 commented on GitHub (Apr 5, 2026):

Restart the server.

Installed ollama with brew, the following commands fixed my gemma4 download issue:

brew update
brew upgrade ollama
brew services restart ollama
brew services    # make sure the ollama service is healthy
ollama pull gemma4    # succeeded

Original error trace:

> brew upgrade ollama
✔︎ JSON API cask.jws.json                                                                                                                                        Downloaded   15.4MB/ 15.4MB
✔︎ JSON API formula.jws.json                                                                                                                                     Downloaded   32.0MB/ 32.0MB
Warning: ollama 0.20.2 already installed
> ollama pull gemma4:e2b
pulling manifest
Error: pull model manifest: 412:
The model you are attempting to pull requires a newer version of Ollama.

Please download the latest version at:

	https://ollama.com/download
<!-- gh-comment-id:4189156324 --> @totolele3399 commented on GitHub (Apr 5, 2026): > Restart the server. Installed ollama with `brew`, the following commands fixed my gemma4 download issue: ``` brew update brew upgrade ollama brew services restart ollama brew services # make sure the ollama service is healthy ollama pull gemma4 # succeeded ``` --- Original error trace: ``` > brew upgrade ollama ✔︎ JSON API cask.jws.json Downloaded 15.4MB/ 15.4MB ✔︎ JSON API formula.jws.json Downloaded 32.0MB/ 32.0MB Warning: ollama 0.20.2 already installed > ollama pull gemma4:e2b pulling manifest Error: pull model manifest: 412: The model you are attempting to pull requires a newer version of Ollama. Please download the latest version at: https://ollama.com/download ```
GiteaMirror commented 2026-05-05 02:34:18 -05:00
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@lanlin commented on GitHub (Apr 6, 2026):

system: ubuntu 24

export OLLAMA_VERSION=0.20.2
curl -fsSL https://github.com/ollama/ollama/releases/download/v0.20.2/install.sh | sh

ollama -v
ollama version is 0.19.0
Warning: client version is 0.20.2

curl -fsSL https://ollama.com/install.sh | OLLAMA_VERSION=0.20.2 sh

ollama -v
ollama version is 0.19.0
Warning: client version is 0.20.2

ollama run gemma4:31b
pulling manifest 
Error: pull model manifest: 412: 
The model you are attempting to pull requires a newer version of Ollama.

Please download the latest version at:

	https://ollama.com/download

what should i do?

<!-- gh-comment-id:4194336224 --> @lanlin commented on GitHub (Apr 6, 2026): system: ubuntu 24 ```shell export OLLAMA_VERSION=0.20.2 curl -fsSL https://github.com/ollama/ollama/releases/download/v0.20.2/install.sh | sh ollama -v ollama version is 0.19.0 Warning: client version is 0.20.2 curl -fsSL https://ollama.com/install.sh | OLLAMA_VERSION=0.20.2 sh ollama -v ollama version is 0.19.0 Warning: client version is 0.20.2 ollama run gemma4:31b pulling manifest Error: pull model manifest: 412: The model you are attempting to pull requires a newer version of Ollama. Please download the latest version at: https://ollama.com/download ``` what should i do?
GiteaMirror commented 2026-05-05 02:34:18 -05:00
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@rick-github commented on GitHub (Apr 6, 2026):

what should i do?

Restart the server.

<!-- gh-comment-id:4194369592 --> @rick-github commented on GitHub (Apr 6, 2026): > what should i do? Restart the server.
GiteaMirror commented 2026-05-05 02:34:19 -05:00
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@cenksoykan commented on GitHub (Apr 7, 2026):

If you're still getting the same error even after restarting the server, try killing the running ollama process and then run it again

<!-- gh-comment-id:4199599571 --> @cenksoykan commented on GitHub (Apr 7, 2026): If you're still getting the same error even after restarting the server, try killing the running ollama process and then run it again
GiteaMirror commented 2026-05-05 02:34:21 -05:00
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@max-kviatkouski commented on GitHub (Apr 12, 2026):

Restarting server helped me. Updating Ollama doesn't seem to restart the server so you might have latest client but old version of the server running.

<!-- gh-comment-id:4230610076 --> @max-kviatkouski commented on GitHub (Apr 12, 2026): Restarting server helped me. Updating Ollama doesn't seem to restart the server so you might have latest client but old version of the server running.
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