[GH-ISSUE #14267] Error: failed to load model: 500 Internal Server Error: mlx runner failed: model.norm.weight (exit: exit status 1) #71350

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opened 2026-05-05 01:17:14 -05:00 by GiteaMirror · 2 comments
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Originally created by @satyamdhaker on GitHub (Feb 15, 2026).
Original GitHub issue: https://github.com/ollama/ollama/issues/14267

What is the issue?

My System - Macbook Air 15.3, M4, 10 Core CPU, 10 Core GPU, 24 GB RAM, MacOS 26.3

Getting an error for the below Model

ollama run x/z-image-turbo
Error: failed to load model: 500 Internal Server Error: mlx runner failed: model.norm.weight (exit: exit status 1)

Relevant log output


OS

macOS

GPU

Apple

CPU

Apple

Ollama version

0.16.1

Originally created by @satyamdhaker on GitHub (Feb 15, 2026). Original GitHub issue: https://github.com/ollama/ollama/issues/14267 ### What is the issue? My System - Macbook Air 15.3, M4, 10 Core CPU, 10 Core GPU, 24 GB RAM, MacOS 26.3 Getting an error for the below Model ollama run x/z-image-turbo Error: failed to load model: 500 Internal Server Error: mlx runner failed: model.norm.weight (exit: exit status 1) ### Relevant log output ```shell ``` ### OS macOS ### GPU Apple ### CPU Apple ### Ollama version 0.16.1
GiteaMirror added the bug label 2026-05-05 01:17:14 -05:00
Author
Owner

@delicious28 commented on GitHub (Feb 15, 2026):

the same error

<!-- gh-comment-id:3904534680 --> @delicious28 commented on GitHub (Feb 15, 2026): the same error
Author
Owner

@HarryHansen commented on GitHub (Feb 15, 2026):

This bug seems to be known as it’s listed in the release notes for the prerelease of version 0.16.2
Appears to be fixed by that version, but I haven’t tried it yet

<!-- gh-comment-id:3904610102 --> @HarryHansen commented on GitHub (Feb 15, 2026): This bug seems to be known as it’s listed in the release notes for the prerelease of version 0.16.2 Appears to be fixed by that version, but I haven’t tried it yet
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Reference: github-starred/ollama#71350