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[GH-ISSUE #10839] /usr/share/ollama isn't usable as a symlink #7118

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opened 2026-04-12 19:07:20 -05:00 by GiteaMirror · 4 comments
GiteaMirror commented 2026-04-12 19:07:20 -05:00
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Originally created by @roycewilliams on GitHub (May 24, 2025).
Original GitHub issue: https://github.com/ollama/ollama/issues/10839

What is the issue?

If /usr/share/ollama is a symlink to a valid directory, ollama incorrectly to create a directory, and fails.

Steps to recreate:

$ file /usr/share/ollama
/usr/share/ollama: symbolic link to /other/path/ollama

$ file /other/path/ollama
/other/path/ollama: directory

$ touch /usr/share/ollama/test

$ ls -la /usr/share/ollama/test
-rw-r----- 1 user user 0 May 23 16:24 /usr/share/ollama/test

$ ollama list
Error: mkdir /usr/share/ollama: file exists

Relevant log output

OS

Ubuntu 24.04.2

GPU

n/a

CPU

n/a

Ollama version

ollama version is 0.5.1

Originally created by @roycewilliams on GitHub (May 24, 2025). Original GitHub issue: https://github.com/ollama/ollama/issues/10839 ### What is the issue? If `/usr/share/ollama` is a symlink to a valid directory, ollama incorrectly to create a directory, and fails. Steps to recreate: ``` $ file /usr/share/ollama /usr/share/ollama: symbolic link to /other/path/ollama $ file /other/path/ollama /other/path/ollama: directory $ touch /usr/share/ollama/test $ ls -la /usr/share/ollama/test -rw-r----- 1 user user 0 May 23 16:24 /usr/share/ollama/test $ ollama list Error: mkdir /usr/share/ollama: file exists ``` ### Relevant log output ```shell ``` ### OS Ubuntu 24.04.2 ### GPU n/a ### CPU n/a ### Ollama version ollama version is 0.5.1
GiteaMirror added the bug label 2026-04-12 19:07:20 -05:00
GiteaMirror commented 2026-04-12 19:07:22 -05:00
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@rick-github commented on GitHub (May 24, 2025):

The target directory has to be writable by the ollama user.

$ file /usr/share/ollama
/usr/share/ollama: symbolic link to /tmp
$ ls -lR /tmp/.ollama
/tmp/.ollama:
total 12
-rw------- 1 ollama ollama  387 Mai 24 02:39 id_ed25519
-rw-r--r-- 1 ollama ollama   81 Mai 24 02:39 id_ed25519.pub
drwxr-xr-x 4 ollama ollama 4096 Mai 24 02:39 models

/tmp/.ollama/models:
total 8
drwxr-xr-x 2 ollama ollama 4096 Mai 24 02:39 blobs
drwxr-xr-x 2 ollama ollama 4096 Mai 24 02:39 manifests

/tmp/.ollama/models/blobs:
total 0

/tmp/.ollama/models/manifests:
total 0
$ ollama pull qwen2.5:0.5b
pulling manifest 
pulling c5396e06af29: 100% ▕█████████████████████████████████████████████████████████████████▏ 397 MB                         
pulling 66b9ea09bd5b: 100% ▕█████████████████████████████████████████████████████████████████▏   68 B                         
pulling eb4402837c78: 100% ▕█████████████████████████████████████████████████████████████████▏ 1.5 KB                         
pulling 832dd9e00a68: 100% ▕█████████████████████████████████████████████████████████████████▏  11 KB                         
pulling 005f95c74751: 100% ▕█████████████████████████████████████████████████████████████████▏  490 B                         
verifying sha256 digest 
writing manifest 
success 
$ ls -lR /tmp/.ollama
/tmp/.ollama:
total 12
-rw------- 1 ollama ollama  387 Mai 24 02:39 id_ed25519
-rw-r--r-- 1 ollama ollama   81 Mai 24 02:39 id_ed25519.pub
drwxr-xr-x 4 ollama ollama 4096 Mai 24 02:39 models

/tmp/.ollama/models:
total 8
drwxr-xr-x 2 ollama ollama 4096 Mai 24 02:43 blobs
drwxr-xr-x 3 ollama ollama 4096 Mai 24 02:43 manifests

/tmp/.ollama/models/blobs:
total 388516
-rw-r--r-- 1 ollama ollama       490 Mai 24 02:43 sha256-005f95c7475154a17e84b85cd497949d6dd2a4f9d77c096e3c66e4d9c32acaf5
-rw-r--r-- 1 ollama ollama        68 Mai 24 02:43 sha256-66b9ea09bd5b7099cbb4fc820f31b575c0366fa439b08245566692c6784e281e
-rw-r--r-- 1 ollama ollama     11343 Mai 24 02:43 sha256-832dd9e00a68dd83b3c3fb9f5588dad7dcf337a0db50f7d9483f310cd292e92e
-rw-r--r-- 1 ollama ollama 397807936 Mai 24 02:43 sha256-c5396e06af294bd101b30dce59131a76d2b773e76950acc870eda801d3ab0515
-rw-r--r-- 1 ollama ollama      1482 Mai 24 02:43 sha256-eb4402837c7829a690fa845de4d7f3fd842c2adee476d5341da8a46ea9255175

/tmp/.ollama/models/manifests:
total 4
drwxr-xr-x 3 ollama ollama 4096 Mai 24 02:43 registry.ollama.ai

/tmp/.ollama/models/manifests/registry.ollama.ai:
total 4
drwxr-xr-x 3 ollama ollama 4096 Mai 24 02:43 library

/tmp/.ollama/models/manifests/registry.ollama.ai/library:
total 4
drwxr-xr-x 2 ollama ollama 4096 Mai 24 02:43 qwen2.5

/tmp/.ollama/models/manifests/registry.ollama.ai/library/qwen2.5:
total 4
-rw-r--r-- 1 ollama ollama 857 Mai 24 02:43 0.5b
$ ollama list
NAME            ID              SIZE      MODIFIED      
qwen2.5:0.5b    a8b0c5157701    397 MB    2 minutes ago
<!-- gh-comment-id:2906143836 --> @rick-github commented on GitHub (May 24, 2025): The target directory has to be writable by the ollama user. ```console $ file /usr/share/ollama /usr/share/ollama: symbolic link to /tmp $ ls -lR /tmp/.ollama /tmp/.ollama: total 12 -rw------- 1 ollama ollama 387 Mai 24 02:39 id_ed25519 -rw-r--r-- 1 ollama ollama 81 Mai 24 02:39 id_ed25519.pub drwxr-xr-x 4 ollama ollama 4096 Mai 24 02:39 models /tmp/.ollama/models: total 8 drwxr-xr-x 2 ollama ollama 4096 Mai 24 02:39 blobs drwxr-xr-x 2 ollama ollama 4096 Mai 24 02:39 manifests /tmp/.ollama/models/blobs: total 0 /tmp/.ollama/models/manifests: total 0 $ ollama pull qwen2.5:0.5b pulling manifest pulling c5396e06af29: 100% ▕█████████████████████████████████████████████████████████████████▏ 397 MB pulling 66b9ea09bd5b: 100% ▕█████████████████████████████████████████████████████████████████▏ 68 B pulling eb4402837c78: 100% ▕█████████████████████████████████████████████████████████████████▏ 1.5 KB pulling 832dd9e00a68: 100% ▕█████████████████████████████████████████████████████████████████▏ 11 KB pulling 005f95c74751: 100% ▕█████████████████████████████████████████████████████████████████▏ 490 B verifying sha256 digest writing manifest success $ ls -lR /tmp/.ollama /tmp/.ollama: total 12 -rw------- 1 ollama ollama 387 Mai 24 02:39 id_ed25519 -rw-r--r-- 1 ollama ollama 81 Mai 24 02:39 id_ed25519.pub drwxr-xr-x 4 ollama ollama 4096 Mai 24 02:39 models /tmp/.ollama/models: total 8 drwxr-xr-x 2 ollama ollama 4096 Mai 24 02:43 blobs drwxr-xr-x 3 ollama ollama 4096 Mai 24 02:43 manifests /tmp/.ollama/models/blobs: total 388516 -rw-r--r-- 1 ollama ollama 490 Mai 24 02:43 sha256-005f95c7475154a17e84b85cd497949d6dd2a4f9d77c096e3c66e4d9c32acaf5 -rw-r--r-- 1 ollama ollama 68 Mai 24 02:43 sha256-66b9ea09bd5b7099cbb4fc820f31b575c0366fa439b08245566692c6784e281e -rw-r--r-- 1 ollama ollama 11343 Mai 24 02:43 sha256-832dd9e00a68dd83b3c3fb9f5588dad7dcf337a0db50f7d9483f310cd292e92e -rw-r--r-- 1 ollama ollama 397807936 Mai 24 02:43 sha256-c5396e06af294bd101b30dce59131a76d2b773e76950acc870eda801d3ab0515 -rw-r--r-- 1 ollama ollama 1482 Mai 24 02:43 sha256-eb4402837c7829a690fa845de4d7f3fd842c2adee476d5341da8a46ea9255175 /tmp/.ollama/models/manifests: total 4 drwxr-xr-x 3 ollama ollama 4096 Mai 24 02:43 registry.ollama.ai /tmp/.ollama/models/manifests/registry.ollama.ai: total 4 drwxr-xr-x 3 ollama ollama 4096 Mai 24 02:43 library /tmp/.ollama/models/manifests/registry.ollama.ai/library: total 4 drwxr-xr-x 2 ollama ollama 4096 Mai 24 02:43 qwen2.5 /tmp/.ollama/models/manifests/registry.ollama.ai/library/qwen2.5: total 4 -rw-r--r-- 1 ollama ollama 857 Mai 24 02:43 0.5b $ ollama list NAME ID SIZE MODIFIED qwen2.5:0.5b a8b0c5157701 397 MB 2 minutes ago ```
GiteaMirror commented 2026-04-12 19:07:22 -05:00
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@roycewilliams commented on GitHub (May 24, 2025):

It is (and if it wasn't, wouldn't the error have been different?)

$ ls -lad /other/path/ollama
drwxr-xr-x 2 ollama ollama 3 May 23 16:24 /other/path/ollama

$ ollama list
Error: mkdir /usr/share/ollama: file exists

The error seems to specifically be due to an attempt to create /usr/share/ollama - apologies, what am I missing?

<!-- gh-comment-id:2906500674 --> @roycewilliams commented on GitHub (May 24, 2025): It is (and if it wasn't, wouldn't the error have been different?) ``` $ ls -lad /other/path/ollama drwxr-xr-x 2 ollama ollama 3 May 23 16:24 /other/path/ollama $ ollama list Error: mkdir /usr/share/ollama: file exists ``` The error seems to specifically be due to an attempt to create `/usr/share/ollama` - apologies, what am I missing?
GiteaMirror commented 2026-04-12 19:07:23 -05:00
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@rick-github commented on GitHub (May 24, 2025):

Are all elements of the path traversable by the ollama user? What's the output of the following:

p="/other/path/ollama"; ls -ld / $(while [ "$p" != "/" ]; do echo "$p"; p=$(dirname "$p"); done | tac)
<!-- gh-comment-id:2906507877 --> @rick-github commented on GitHub (May 24, 2025): Are all elements of the path traversable by the ollama user? What's the output of the following: ``` p="/other/path/ollama"; ls -ld / $(while [ "$p" != "/" ]; do echo "$p"; p=$(dirname "$p"); done | tac) ```
GiteaMirror commented 2026-04-12 19:07:23 -05:00
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@roycewilliams commented on GitHub (May 24, 2025):

That was it! There was an intermediate subdirectory that was not o+rx.

Long shot, I know, but ... is there any possibility for the error to be tuned to be more accurate? As it occurs today, it's throwing what's actually an inapplicable error.

<!-- gh-comment-id:2906509833 --> @roycewilliams commented on GitHub (May 24, 2025): That was it! There was an intermediate subdirectory that was not o+rx. Long shot, I know, but ... is there any possibility for the error to be tuned to be more accurate? As it occurs today, it's throwing what's actually an inapplicable error.
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