[GH-ISSUE #13473] In windows11, after updating Ollama from 0.13.2 to 0.13.3, the select model drop-down is stuck on "Loading". #70950

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opened 2026-05-04 23:33:21 -05:00 by GiteaMirror · 13 comments
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Originally created by @kvacha13 on GitHub (Dec 14, 2025).
Original GitHub issue: https://github.com/ollama/ollama/issues/13473

Originally assigned to: @hoyyeva on GitHub.

What is the issue?

in Windows 11, after updating Ollama from 0.13.2 to 0.13.3, the select model drop-down is stuck on "Loading". I even tried updating to 0.13.4, but the same result. Only the working version is 0.13.2.
Image

Relevant log output


OS

Windows

GPU

Intel

CPU

Intel

Ollama version

0.13.3

Originally created by @kvacha13 on GitHub (Dec 14, 2025). Original GitHub issue: https://github.com/ollama/ollama/issues/13473 Originally assigned to: @hoyyeva on GitHub. ### What is the issue? in Windows 11, after updating Ollama from 0.13.2 to 0.13.3, the select model drop-down is stuck on "Loading". I even tried updating to 0.13.4, but the same result. Only the working version is 0.13.2. <img width="992" height="688" alt="Image" src="https://github.com/user-attachments/assets/db75a113-c86c-4053-bbfd-1854269fbe73" /> ### Relevant log output ```shell ``` ### OS Windows ### GPU Intel ### CPU Intel ### Ollama version 0.13.3
GiteaMirror added the appbug labels 2026-05-04 23:33:22 -05:00
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@jjatem commented on GitHub (Dec 14, 2025):

The same issue is exactly happening while upgrading to version 0.13.3 on Mac. Thanks for reporting. I was only able to fix by downgrading to version 0.13.1.

<!-- gh-comment-id:3651567663 --> @jjatem commented on GitHub (Dec 14, 2025): The same issue is exactly happening while upgrading to version 0.13.3 on Mac. Thanks for reporting. I was only able to fix by downgrading to version 0.13.1.
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@jay875037671 commented on GitHub (Dec 15, 2025):

1.3.4-rc same,and when I tried to login in settings,it went “Failed to get connect URL”

<!-- gh-comment-id:3652551342 --> @jay875037671 commented on GitHub (Dec 15, 2025): 1.3.4-rc same,and when I tried to login in settings,it went “Failed to get connect URL”
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@snottyone commented on GitHub (Dec 15, 2025):

same problem on windows since last update

<!-- gh-comment-id:3653423583 --> @snottyone commented on GitHub (Dec 15, 2025): same problem on windows since last update
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@AlexMultiAgent commented on GitHub (Dec 15, 2025):

I encountered the same issue on Windows 11. It’s worth mentioning that the model files are not stored in the default folder .ollama\models—so I wonder if this is the cause. On another computer, where the models are stored in the default folder, the test worked without any problems.

<!-- gh-comment-id:3653615402 --> @AlexMultiAgent commented on GitHub (Dec 15, 2025): I encountered the same issue on Windows 11. It’s worth mentioning that the model files are not stored in the default folder .ollama\models—so I wonder if this is the cause. On another computer, where the models are stored in the default folder, the test worked without any problems.
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@snottyone commented on GitHub (Dec 15, 2025):

I encountered the same issue on Windows 11. It’s worth mentioning that the model files are not stored in the default folder .ollama\models—so I wonder if this is the cause. On another computer, where the models are stored in the default folder, the test worked without any problems.

i have the models in
C:\Users\(me)\.ollama\models
which i assume is default, and have the issue (win10)

<!-- gh-comment-id:3654119925 --> @snottyone commented on GitHub (Dec 15, 2025): > I encountered the same issue on Windows 11. It’s worth mentioning that the model files are not stored in the default folder .ollama\models—so I wonder if this is the cause. On another computer, where the models are stored in the default folder, the test worked without any problems. i have the models in C:\Users\\(me)\\.ollama\models which i assume is default, and have the issue (win10)
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@marcorotondi commented on GitHub (Dec 15, 2025):

Some for me!

And with login form after insert username and password no verification code is sent to my mail

<!-- gh-comment-id:3654338070 --> @marcorotondi commented on GitHub (Dec 15, 2025): Some for me! And with login form after insert username and password no verification code is sent to my mail
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@kvacha13 commented on GitHub (Dec 15, 2025):

The problem seems to be with the GUI side, as both 0.133 and 0.13.4 versions run OK from a terminal.

<!-- gh-comment-id:3654360344 --> @kvacha13 commented on GitHub (Dec 15, 2025): The problem seems to be with the GUI side, as both 0.133 and 0.13.4 versions run OK from a terminal.
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@snottyone commented on GitHub (Dec 15, 2025):

The problem seems to be with the GUI side, as both 0.133 and 0.13.4 versions run OK from a terminal.

indeed, i can access models remotely etc, just the GUI is borked

<!-- gh-comment-id:3654477695 --> @snottyone commented on GitHub (Dec 15, 2025): > The problem seems to be with the GUI side, as both 0.133 and 0.13.4 versions run OK from a terminal. indeed, i can access models remotely etc, just the GUI is borked
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@ManzDev commented on GitHub (Dec 15, 2025):

Same problem here

<!-- gh-comment-id:3656066822 --> @ManzDev commented on GitHub (Dec 15, 2025): Same problem here
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@snottyone commented on GitHub (Dec 16, 2025):

fix works, thank you!

<!-- gh-comment-id:3659155908 --> @snottyone commented on GitHub (Dec 16, 2025): fix works, thank you!
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@kvacha13 commented on GitHub (Dec 16, 2025):

Confirming fix (tested on version 0.13.4). Thank you.

<!-- gh-comment-id:3659232289 --> @kvacha13 commented on GitHub (Dec 16, 2025): Confirming fix (tested on version 0.13.4). Thank you.
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@jjatem commented on GitHub (Dec 18, 2025):

Confirming fix (tested on Mac version 0.13.4). Thank you.

<!-- gh-comment-id:3667908085 --> @jjatem commented on GitHub (Dec 18, 2025): Confirming fix (tested on Mac version 0.13.4). Thank you.
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@hoyyeva commented on GitHub (Jan 5, 2026):

Yay! Thank you for confirming it! I'll close the issue for now. Please feel free to reopen if it's still happening.

<!-- gh-comment-id:3711470871 --> @hoyyeva commented on GitHub (Jan 5, 2026): Yay! Thank you for confirming it! I'll close the issue for now. Please feel free to reopen if it's still happening.
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Reference: github-starred/ollama#70950