[GH-ISSUE #12925] Windows System Tray Icon Not Right-clickable #70631

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opened 2026-05-04 22:19:28 -05:00 by GiteaMirror · 8 comments
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Originally created by @Panican-Whyasker on GitHub (Nov 3, 2025).
Original GitHub issue: https://github.com/ollama/ollama/issues/12925

What is the issue?

Ollama's icon in Windows' System Tray is not right-clickable (no context menu is opened with the options to Open Ollama, manage Settings, View Logs, or Close Ollama).

OS: Windows Server 2022 Datacenter Edition (not 2012!!!).

Relevant log output

app.log:

time=2025-11-03T12:50:35.157+01:00 level=INFO source=app_windows.go:270 msg="starting Ollama" app=C:\Users\electa\AppData\Local\Programs\Ollama version=0.12.9 OS=Windows/10.0.20348
time=2025-11-03T12:50:35.175+01:00 level=INFO source=app.go:231 msg="initialized tools registry" tool_count=0
time=2025-11-03T12:50:35.189+01:00 level=INFO source=app.go:246 msg="starting ollama server"
time=2025-11-03T12:50:35.454+01:00 level=INFO source=app.go:275 msg="starting ui server" port=54120
time=2025-11-03T12:50:38.454+01:00 level=INFO source=updater.go:252 msg="beginning update checker" interval=1h0m0s

OS

Windows

GPU

No response

CPU

Intel

Ollama version

0.12.9

Originally created by @Panican-Whyasker on GitHub (Nov 3, 2025). Original GitHub issue: https://github.com/ollama/ollama/issues/12925 ### What is the issue? Ollama's icon in Windows' System Tray is not right-clickable (no context menu is opened with the options to Open Ollama, manage Settings, View Logs, or Close Ollama). OS: Windows Server 2022 Datacenter Edition (not 2012!!!). ### Relevant log output ```shell app.log: time=2025-11-03T12:50:35.157+01:00 level=INFO source=app_windows.go:270 msg="starting Ollama" app=C:\Users\electa\AppData\Local\Programs\Ollama version=0.12.9 OS=Windows/10.0.20348 time=2025-11-03T12:50:35.175+01:00 level=INFO source=app.go:231 msg="initialized tools registry" tool_count=0 time=2025-11-03T12:50:35.189+01:00 level=INFO source=app.go:246 msg="starting ollama server" time=2025-11-03T12:50:35.454+01:00 level=INFO source=app.go:275 msg="starting ui server" port=54120 time=2025-11-03T12:50:38.454+01:00 level=INFO source=updater.go:252 msg="beginning update checker" interval=1h0m0s ``` ### OS Windows ### GPU _No response_ ### CPU Intel ### Ollama version 0.12.9
GiteaMirror added the appbug labels 2026-05-04 22:19:29 -05:00
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@Panican-Whyasker commented on GitHub (Nov 10, 2025):

The issue persists in Ollama version 0.12.10.

Installed from official download. The system tray icon was right-clickable just once (it showed the context menu) but the App was not open when I clicked on "Start Ollama." Repeated right-clicks on the system tray icon did not even open a context menu.

CLI works (in Windows PowerShell), models start and run normally. This is a GPU-less Intel machine, 4 NUMA nodes, models set to use only one NUMA node.

<!-- gh-comment-id:3510563484 --> @Panican-Whyasker commented on GitHub (Nov 10, 2025): The issue persists in Ollama version 0.12.10. Installed from official download. The system tray icon was right-clickable just once (it showed the context menu) but the App was not open when I clicked on "Start Ollama." Repeated right-clicks on the system tray icon did not even open a context menu. CLI works (in Windows PowerShell), models start and run normally. This is a GPU-less Intel machine, 4 NUMA nodes, models set to use only one NUMA node.
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@Panican-Whyasker commented on GitHub (Nov 21, 2025):

The issue persists in Ollama version 0.13.0.

<!-- gh-comment-id:3562298961 --> @Panican-Whyasker commented on GitHub (Nov 21, 2025): The issue persists in Ollama version 0.13.0.
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@Panican-Whyasker commented on GitHub (Dec 12, 2025):

The issue persists in Ollama version 0.13.3.

After the update, the right-click menu from System Tray icon worked just twice (but neither Ollama nor Settings were opened). The 3rd attempt didn't even bring up the context menu.

<!-- gh-comment-id:3645430956 --> @Panican-Whyasker commented on GitHub (Dec 12, 2025): The issue persists in Ollama version 0.13.3. After the update, the right-click menu from System Tray icon worked just twice (but neither Ollama nor Settings were opened). The 3rd attempt didn't even bring up the context menu.
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@SeriousBuggie commented on GitHub (Mar 5, 2026):

Same for me.
0.17.4, 0.17.5, 0.17.6 - all bugged.
Can once after start launch context menu.
Can use "Show logs" menu item properly.
Anything else will stuck app. not matter what, include "Quit Ollama".
Main thread sit in WaitForSingleObjextEx. (0.17.6 is here)
Image
In logs nothing unusual.

BTW it work before. IDK what happen since then. But not work anymore.
Autoupdater continue work even if app stuck.
Watchdog work as well and restart ollama.exe.
Kill ollama.exe not help app unstuck.

I hold GPU Nvidia, and there no problems run server in cli or talk with model. Only app stuck.

<!-- gh-comment-id:4008249177 --> @SeriousBuggie commented on GitHub (Mar 5, 2026): Same for me. 0.17.4, 0.17.5, 0.17.6 - all bugged. Can once after start launch context menu. Can use "Show logs" menu item properly. Anything else will stuck app. not matter what, include "Quit Ollama". Main thread sit in WaitForSingleObjextEx. (0.17.6 is here) <img width="278" height="73" alt="Image" src="https://github.com/user-attachments/assets/80bf71cc-9f34-43d9-a820-578e52275675" /> In logs nothing unusual. BTW it work before. IDK what happen since then. But not work anymore. Autoupdater continue work even if app stuck. Watchdog work as well and restart ollama.exe. Kill ollama.exe not help app unstuck. I hold GPU Nvidia, and there no problems run server in cli or talk with model. Only app stuck.
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@SeriousBuggie commented on GitHub (Mar 5, 2026):

Fixed by install Microsoft Edge WebView2 Runtime from this link:
https://developer.microsoft.com/en-us/microsoft-edge/webview2/?form=MA13LH#download
Use middle option.

<!-- gh-comment-id:4008309075 --> @SeriousBuggie commented on GitHub (Mar 5, 2026): Fixed by install Microsoft Edge WebView2 Runtime from this link: https://developer.microsoft.com/en-us/microsoft-edge/webview2/?form=MA13LH#download Use middle option.
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@Panican-Whyasker commented on GitHub (Mar 6, 2026):

Fixed by install Microsoft Edge WebView2 Runtime from this link: https://developer.microsoft.com/en-us/microsoft-edge/webview2/?form=MA13LH#download Use middle option.

I hereby confirm that the above solution works on Windows Server 2022 Datacenter.

Thanks* a lot @SeriousBuggie !!! :)*

<!-- gh-comment-id:4010309258 --> @Panican-Whyasker commented on GitHub (Mar 6, 2026): > Fixed by install Microsoft Edge WebView2 Runtime from this link: https://developer.microsoft.com/en-us/microsoft-edge/webview2/?form=MA13LH#download Use middle option. I hereby confirm that the above solution works on Windows Server 2022 Datacenter. *Thanks** a lot @SeriousBuggie !!! :)*
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@vrshow commented on GitHub (Mar 25, 2026):

@SeriousBuggie It's worked, thanks a lot.

<!-- gh-comment-id:4122744260 --> @vrshow commented on GitHub (Mar 25, 2026): @SeriousBuggie It's worked, thanks a lot.
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@PalkaSalyami commented on GitHub (Apr 10, 2026):

@SeriousBuggie omg, thanks a lot. Fixed it for me <3

<!-- gh-comment-id:4220900316 --> @PalkaSalyami commented on GitHub (Apr 10, 2026): @SeriousBuggie omg, thanks a lot. Fixed it for me <3
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Reference: github-starred/ollama#70631