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[GH-ISSUE #10682] Upgrade to CUDA 12 breaks older hardware #7021

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opened 2026-04-12 18:55:14 -05:00 by GiteaMirror · 4 comments
GiteaMirror commented 2026-04-12 18:55:14 -05:00
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Originally created by @ProjectMoon on GitHub (May 13, 2025).
Original GitHub issue: https://github.com/ollama/ollama/issues/10682

I have an Nvidia GTX 970. It cannot run on CUDA 12. Ollama 0.7 crashes when trying to load models onto it. Is there a reason CUDA 11 was dropped? Or is there some way to make older Nvidia cards work on CUDA 12?

Originally created by @ProjectMoon on GitHub (May 13, 2025). Original GitHub issue: https://github.com/ollama/ollama/issues/10682 I have an Nvidia GTX 970. It cannot run on CUDA 12. Ollama 0.7 crashes when trying to load models onto it. Is there a reason CUDA 11 was dropped? Or is there some way to make older Nvidia cards work on CUDA 12?
GiteaMirror commented 2026-04-12 18:55:15 -05:00
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@jmorganca commented on GitHub (May 13, 2025):

@ProjectMoon which NVIDIA driver version do you have? Drivers since February 2023 should be supported with the GTX 970. Sorry you hit this.

<!-- gh-comment-id:2875093224 --> @jmorganca commented on GitHub (May 13, 2025): @ProjectMoon which NVIDIA driver version do you have? Drivers since February 2023 should be supported with the GTX 970. Sorry you hit this.
GiteaMirror commented 2026-04-12 18:55:16 -05:00
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@ProjectMoon commented on GitHub (May 13, 2025):

Hmm. NVIDIA Drivers installed on the system are:

  • 570.144
  • CUDA version 12.8 (as reported by nvidia-smi).
  • But ollama is of course using its own CUDA libraries.

Installation Method: Download ollama .tgz and -rocm.tgz and tar zxvf in /opt/ollama.

Attached is the stack trace from the crash. This happens when ollama 0.7.0-rc0 was trying to load snowflake-arctic-embed2 on the GTX 970 (main GPU is AMD RX 6800XT).

boom.log

<!-- gh-comment-id:2875276136 --> @ProjectMoon commented on GitHub (May 13, 2025): Hmm. NVIDIA Drivers installed on the system are: * 570.144 * CUDA version 12.8 (as reported by `nvidia-smi`). * But ollama is of course using its own CUDA libraries. **Installation Method:** Download ollama .tgz and -rocm.tgz and `tar zxvf` in `/opt/ollama`. Attached is the stack trace from the crash. This happens when ollama 0.7.0-rc0 was trying to load `snowflake-arctic-embed2` on the GTX 970 (main GPU is AMD RX 6800XT). [boom.log](https://github.com/user-attachments/files/20182758/boom.log)
GiteaMirror commented 2026-04-12 18:55:18 -05:00
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@rick-github commented on GitHub (May 13, 2025):

This looks like a problem with snowflake-arctic-embed2. #10685

<!-- gh-comment-id:2876101889 --> @rick-github commented on GitHub (May 13, 2025): This looks like a problem with snowflake-arctic-embed2. #10685
GiteaMirror commented 2026-04-12 18:55:19 -05:00
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@ProjectMoon commented on GitHub (May 13, 2025):

Yeah that looks about the same. I will close this for now and test again with the next RC when it's ready.

<!-- gh-comment-id:2876113283 --> @ProjectMoon commented on GitHub (May 13, 2025): Yeah that looks about the same. I will close this for now and test again with the next RC when it's ready.
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