[GH-ISSUE #12211] Ollama App on MacOS #70185

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opened 2026-05-04 20:37:17 -05:00 by GiteaMirror · 2 comments
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Originally created by @spacetime-labs on GitHub (Sep 7, 2025).
Original GitHub issue: https://github.com/ollama/ollama/issues/12211

What is the issue?

Good day guys,

I downloaded the Ollama app, and the Qwen3:32b model. I can use the app sucessfully to chat with the model. Hpwever, when I upload a PDF file (14 pages long) the app just shows a three dots loading animation; however, it won't progress from there. I tried increased the context length to 64k as recommended on the Ollama website, but still no luck. Is there any way to fix this and be able to chat with my documents?

Relevant log output


OS

MacOS

GPU

Apple M4 Pro

CPU

Apple M4 Pro

Ollama version

Version 0.11.8 (0.11.8)

Originally created by @spacetime-labs on GitHub (Sep 7, 2025). Original GitHub issue: https://github.com/ollama/ollama/issues/12211 ### What is the issue? Good day guys, I downloaded the Ollama app, and the Qwen3:32b model. I can use the app sucessfully to chat with the model. Hpwever, when I upload a PDF file (14 pages long) the app just shows a three dots loading animation; however, it won't progress from there. I tried increased the context length to 64k as recommended on the Ollama website, but still no luck. Is there any way to fix this and be able to chat with my documents? ### Relevant log output ```shell ``` ### OS MacOS ### GPU Apple M4 Pro ### CPU Apple M4 Pro ### Ollama version Version 0.11.8 (0.11.8)
GiteaMirror added the bug label 2026-05-04 20:37:17 -05:00
Author
Owner

@spacetime-labs commented on GitHub (Sep 18, 2025):

For anyone interested, I managed to get it wworking after a complete re-install.

<!-- gh-comment-id:3308205305 --> @spacetime-labs commented on GitHub (Sep 18, 2025): For anyone interested, I managed to get it wworking after a complete re-install.
Author
Owner

@jmorganca commented on GitHub (Sep 30, 2025):

Will close this for now but let me know if you encounter the issue again. Sorry about that.

<!-- gh-comment-id:3349781088 --> @jmorganca commented on GitHub (Sep 30, 2025): Will close this for now but let me know if you encounter the issue again. Sorry about that.
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Reference: github-starred/ollama#70185