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[GH-ISSUE #11378] Right clicking “View logs” in the app tray opens a blank command line. #69569

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opened 2026-05-04 18:29:28 -05:00 by GiteaMirror · 2 comments
GiteaMirror commented 2026-05-04 18:29:28 -05:00
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Originally created by @NahshonWiltshire-Dev on GitHub (Jul 11, 2025).
Original GitHub issue: https://github.com/ollama/ollama/issues/11378

Originally assigned to: @dhiltgen on GitHub.

What is the issue?

I’ve only tested on windows but I notice that the View Logs does not actually pull ip a log file, but rather an empty command line window set to a Ollama path.

Relevant log output

OS

Windows

GPU

Nvidia

CPU

Intel

Ollama version

v0.9.5

Originally created by @NahshonWiltshire-Dev on GitHub (Jul 11, 2025). Original GitHub issue: https://github.com/ollama/ollama/issues/11378 Originally assigned to: @dhiltgen on GitHub. ### What is the issue? I’ve only tested on windows but I notice that the View Logs does not actually pull ip a log file, but rather an empty command line window set to a Ollama path. ### Relevant log output ```shell ``` ### OS Windows ### GPU Nvidia ### CPU Intel ### Ollama version v0.9.5
GiteaMirror added the bugwindowsneeds more info labels 2026-05-04 18:29:30 -05:00
GiteaMirror commented 2026-05-04 18:29:34 -05:00
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@dhiltgen commented on GitHub (Jul 17, 2025):

The logic in that menu item runs the equivalent of cmd /c start %LOCALAPPDATA%\Ollama\ which should open an explorer window with the log directory. What happens if you try to run that command in a terminal? Can you share a screen shot of what you see in the app when you use that menu item? Can you share the app.log as well? (perhaps there's an error in there that may help understand what's going wrong)

<!-- gh-comment-id:3084681612 --> @dhiltgen commented on GitHub (Jul 17, 2025): The logic in that menu item runs the equivalent of `cmd /c start %LOCALAPPDATA%\Ollama\` which should open an explorer window with the log directory. What happens if you try to run that command in a terminal? Can you share a screen shot of what you see in the app when you use that menu item? Can you share the app.log as well? (perhaps there's an error in there that may help understand what's going wrong)
GiteaMirror commented 2026-05-04 18:29:37 -05:00
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@dhiltgen commented on GitHub (Nov 5, 2025):

Let us know if you're still having this problem.

<!-- gh-comment-id:3488563460 --> @dhiltgen commented on GitHub (Nov 5, 2025): Let us know if you're still having this problem.
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Reference: github-starred/ollama#69569
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