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Originally created by @JitaekJo on GitHub (Jun 16, 2025).
Original GitHub issue: https://github.com/ollama/ollama/issues/11087
Originally assigned to: @jessegross on GitHub.
What is the issue?
Dear team,
When I send a request, mistral-small3.1 is loaded tooooo long.
For example, gemma3:27b does a task for 7 sec.
But mistral-small3.1 does the same thing for 1.5 min.
Meanwhile, this symptom appeared few days ago.
Please resolve this problem.
Relevant log output
OS
Windows
GPU
Nvidia
CPU
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Ollama version
0.9.0
@rick-github commented on GitHub (Jun 16, 2025):
Server logs will aid in debugging.
@JitaekJo commented on GitHub (Jun 16, 2025):
I hope this log would help you
@JitaekJo commented on GitHub (Jun 16, 2025):
log.txt
@rick-github commented on GitHub (Jun 16, 2025):
Memory estimation for gemma3:27b-it-q4_K_M:
Memory estimation for mistral-small3.1:24b-instruct-2503-q4_K_M:
mistral-small3.1 needs 24.6G, more than is free, so offloads 34 of 41 layers to the GPU. gemma3 needs 20.9G, which fits in the available 22.2G, so all 63 layers are offloaded the the GPU.
mistral-small3.1 is slower than gemma3 because a few layers are loaded in system RAM, where the CPU does the inference. The CPU is slower and not optimized for matrix operations, so that slows down the whole inference.
You can try using flash attention or KV cache quantization to reduce the memory footprint of the model.
@JitaekJo commented on GitHub (Jun 16, 2025):
Thank you for an analysis. But I wouldn't ask you if the problem was about memory.
mistral-small3.1 performed same task very fast as Gemma3 before.
But now, it was slowed.
What would be the problem?
@rick-github commented on GitHub (Jun 16, 2025):
There are layers running in system RAM, where inference is slower.
Have you upgraded ollama recently? Downloaded a new version of the model? Upgraded CUDA drivers? Running something that takes up a bit of VRAM?
@JitaekJo commented on GitHub (Jun 16, 2025):
I've upgraded ollama recently yes.
I've not downloaded a new version of the model
I've not upgraded CUDA drivers
There is no load on the Graphic card
@rick-github commented on GitHub (Jun 16, 2025):
Mystery solved.
There have been recent changes to the estimation logic to reduce the chance of an OOM. You can force ollama to load more layers into GPU by setting
num_gpuas described here. This may increase OOMs or cause a decrease in performance.@pdevine commented on GitHub (Jun 16, 2025):
You can also use
ollama psto see if some of it is being loaded into system memory instead of onto the GPU. Unfortunately your GPU has just barely enough VRAM to hold the model, but older versions of Ollama were being too liberal with how many layers of the model were being loaded onto the GPU.I'm going to go ahead and close this as answered (thank you @rick-github !).
@JitaekJo commented on GitHub (Jun 17, 2025):
A related problem is the model isn't loaded. As you can see, even though the memory is loaded and ollama is served after providing a prompt, the load is "0%" for a long time.
Is it related to the memory issue? I'm doubt.
@JitaekJo commented on GitHub (Jun 17, 2025):
And this doesn't seem like an resolution because this guides to load the model on RAM and CPU.
My problem is that the model isn't loaded.
@rick-github commented on GitHub (Jun 17, 2025):
It demonstrates how setting
num_gpucan be used to control the number of layers loaded into the GPU. In that example, it was 0. In your case, it would be more than 34.Your screenshot of
nvidia-smiand the server logs show that the model is loaded into the GPU.@JitaekJo commented on GitHub (Jun 17, 2025):
I found a cause of problem. When I feed an IMAGE, MISTRAL isn't be loaded.
When I send a TEXT, it works OK.
Please fix this bug.
@rick-github commented on GitHub (Jun 17, 2025):
Server logs will aid in debugging.
@JitaekJo commented on GitHub (Jun 17, 2025):
log3.txt
This would be a proper version
@rick-github commented on GitHub (Jun 17, 2025):
Nothing in the log indicates a problem. The CUDA backend was loaded, a portion of the layers were loaded into the GPU, the server returned successful HTTP codes. Try setting
OLLAMA_DEBUG=1in the server environment to increase logging.@JitaekJo commented on GitHub (Jun 17, 2025):
Could you please guide how to set OLLAMA_DEBUG=1?
@rick-github commented on GitHub (Jun 17, 2025):
https://github.com/ollama/ollama/blob/main/docs/faq.md#setting-environment-variables-on-windows
@JitaekJo commented on GitHub (Jun 17, 2025):
logs with debug.txt
I tested a lot and I confirm that the problem occurs with Image feeding
The model processed one image for 7-10 sec. But now, 1.5 min.
@JitaekJo commented on GitHub (Jun 17, 2025):
logs with debug2.txt
This may help you. There was a big load with GPU for some minutes even though I didn't give any request.
@JitaekJo commented on GitHub (Jun 17, 2025):
It happens repeatedly AFTER updating to 0.9.1
@rick-github commented on GitHub (Jun 17, 2025):
Your issue is that responses now take longer after upgrading to 0.9.1? As explained above, the new version of ollama is more conservative with memory allocations. You can override
num_gputo force ollama to offload more layers to the GPU.@JitaekJo commented on GitHub (Jun 18, 2025):
Correctly speaking,
ㅁ Current problem(before 0.9.1.)
Your issue is that responses now take longer after upgrading to 0.9.1?
-> No. The problem occurred even before upgrading to 0.9.1.
when I feed the image, there is no load on GPU for a long time. usually, the load appears immediately after the start, but now the load appears after a minute.
ㅁ Additional problem(after 0.9.1.)
@JitaekJo commented on GitHub (Jun 18, 2025):
Just see this picture. For more than 1 minute there is no workload on GPU when I feed IMAGE.
In case of text, such issue doesn't happen
@rick-github commented on GitHub (Jun 18, 2025):
Your context length is too small for the prompts you are sending:
The current context length is 4096. The prompt was too long and the ollama server dropped the first two messages. The remaining message was 25447 characters, which translated to 11581 tokens, still too long to fit in the context window. ollama removed the first ~7000 tokens and then began the process of inference. During that, the output overran the context length and the runner shifted the buffer, discarding the first 2046 tokens.
See here for how to set the length of the context buffer.
@JitaekJo commented on GitHub (Jun 18, 2025):
Still have a question.
If the problem is with the context length,
I'm sure the problem is not with the context length, but with the Image feeding.
I tried to change models, but the symptom is same that with IMAGE - problem, with text - ok, regardless of context length.
@rick-github commented on GitHub (Jun 18, 2025):
Server logs with the increased context length will aid in debugging.
@JitaekJo commented on GitHub (Jun 18, 2025):
logs with shorter context.txt
@rick-github commented on GitHub (Jun 18, 2025):
Logs indicate that the ollama estimated only 40 of 41 layers will fit on the GPU, which means that 1 layer is offloaded to system RAM. Due to the way that layer allocation is done in the new ollama engine, this results in the entirety of the vision projector running in system RAM. The logs show that the runner is using 8 threads on a Haswell CPU (EOL 2019 Q3), so my guess as to the slow processing is due to the limited processing power.
@JitaekJo commented on GitHub (Jun 19, 2025):
Thanks to the analysis,
But still your analysis couldn't answer the question.
1.Then why previously the model worked well with the SAME context length with IMAGE, but now it works bad?
Do you believe that it is really related to the limited processing power?
@JitaekJo commented on GitHub (Jun 19, 2025):
Here I share the result
I rolled back to 0.6.5, everything was solved.
The problem is Ollama raise Vision encoder on CPU. In this process inefficiency appears. Perhaps it could save a memory usage, but dramatically decrease a productivity.
Please consider to fix it.
@jessegross commented on GitHub (Sep 24, 2025):
I'm going to go ahead and close this now that the new memory management logic is on by default. If you continue to see problems, please file a new issue.