github-starred/ollama
2
0
Fork 0
mirror of https://github.com/ollama/ollama.git synced 2026-05-07 08:30:05 -05:00
Code Issues 14.5k Packages Projects Releases 120 Wiki Activity

[GH-ISSUE #10228] Issue with Embedding Model Loading Failure #68767

New Issue
Closed
opened 2026-05-04 15:07:15 -05:00 by GiteaMirror · 3 comments
GiteaMirror commented 2026-05-04 15:07:15 -05:00
Owner
Copy Link

Originally created by @ybqc on GitHub (Apr 11, 2025).
Original GitHub issue: https://github.com/ollama/ollama/issues/10228

What is the issue?

On my Windows 10 PC (i9-11900KF + GTX 1660S), I was able to use embedding models normally with Ollama 0.5.x. However, after upgrading Ollama to version 0.6.5, I encountered the error:
"error": "unable to load model: D:\Softwore\Ollama\models\blobs\sha256-26bd607a51eb1f3a0d3beac444b977e03fa745def499add60c996c08c8c2ddcd"

I noticed that the FAQ section of the shaw/dmeta-embedding-zh model mentioned this issue, but no solution was provided. Additionally, searching online did not yield any fixes.

Furthermore, on a Dell R730 server (dual E5-2680V4 CPUs + 2x Tesla P100-PCIE-16GB) running Ubuntu Server 24.04, embedding models fail to load regardless of the Ollama version. The same error persists:
"error": "unable to load model: D:\Softwore\Ollama\models\blobs\sha256-26bd607a51eb1f3a0d3beac444b977e03fa745def499add60c996c08c8c2ddcd"

I also tested other servers equipped with E5 processors, and none could load embedding models properly.

Relevant log output

OS

Windows

GPU

Nvidia

CPU

Intel

Ollama version

0.6.5

Originally created by @ybqc on GitHub (Apr 11, 2025). Original GitHub issue: https://github.com/ollama/ollama/issues/10228 ### What is the issue? On my Windows 10 PC (i9-11900KF + GTX 1660S), I was able to use embedding models normally with Ollama 0.5.x. However, after upgrading Ollama to version 0.6.5, I encountered the error: "error": "unable to load model: D:\Softwore\Ollama\models\blobs\sha256-26bd607a51eb1f3a0d3beac444b977e03fa745def499add60c996c08c8c2ddcd" I noticed that the FAQ section of the shaw/dmeta-embedding-zh model mentioned this issue, but no solution was provided. Additionally, searching online did not yield any fixes. Furthermore, on a Dell R730 server (dual E5-2680V4 CPUs + 2x Tesla P100-PCIE-16GB) running Ubuntu Server 24.04, embedding models fail to load regardless of the Ollama version. The same error persists: "error": "unable to load model: D:\Softwore\Ollama\models\blobs\sha256-26bd607a51eb1f3a0d3beac444b977e03fa745def499add60c996c08c8c2ddcd" I also tested other servers equipped with E5 processors, and none could load embedding models properly. ### Relevant log output ```shell ``` ### OS Windows ### GPU Nvidia ### CPU Intel ### Ollama version 0.6.5
GiteaMirror added the bugneeds more info labels 2026-05-04 15:07:15 -05:00
GiteaMirror commented 2026-05-04 15:07:23 -05:00
Author
Owner
Copy Link

@rick-github commented on GitHub (Apr 11, 2025):

Server logs will aid in debugging.

<!-- gh-comment-id:2796485689 --> @rick-github commented on GitHub (Apr 11, 2025): [Server logs](https://github.com/ollama/ollama/blob/main/docs/troubleshooting.md#how-to-troubleshoot-issues) will aid in debugging.
GiteaMirror commented 2026-05-04 15:07:25 -05:00
Author
Owner
Copy Link

@wikty commented on GitHub (Apr 13, 2025):

I'm the maintainer of the model, the issue has been fixed, please re-download the model:

ollama rm shaw/dmeta-embedding-zh

ollama pull shaw/dmeta-embedding-zh
<!-- gh-comment-id:2800016923 --> @wikty commented on GitHub (Apr 13, 2025): I'm the maintainer of the model, the issue has been fixed, please re-download the model: ``` ollama rm shaw/dmeta-embedding-zh ollama pull shaw/dmeta-embedding-zh ```
GiteaMirror commented 2026-05-04 15:07:26 -05:00
Author
Owner
Copy Link

@rick-github commented on GitHub (Apr 13, 2025):

@ybqc If re-pulling the model resolves the problem you had, please close this ticket. If it doesn't, please supply server logs.

<!-- gh-comment-id:2800113486 --> @rick-github commented on GitHub (Apr 13, 2025): @ybqc If re-pulling the model resolves the problem you had, please close this ticket. If it doesn't, please supply server logs.
Sign in to join this conversation.
No Branch/Tag Specified
Branches Tags
Labels
Clear labels
amd
api
app
bug
build
cli
cloud
compatibility
context-length
create
docker
documentation
embeddings
feature request
feedback wanted
good first issue
gpt-oss
gpu
harmony
help wanted
image
install
intel
js
launch
linux
macos
memory
mlx
model
needs more info
networking
nvidia
ollama.com
performance
pull-request
Mirrored from GitHub Pull Request
 python
question
registry
rendering
thinking
tools
top
vulkan
windows
wsl
No Label bug needs more info
Milestone
No items
No Milestone
Projects
Clear projects
No project
Assignees
Clear assignees
GiteaMirror ninjasurge
No Assignees
1 Participants
Notifications
Due Date
No due date set.
Dependencies

No dependencies set.

Reference: github-starred/ollama#68767
Delete Branch "%!s()"

Deleting a branch is permanent. Although the deleted branch may continue to exist for a short time before it actually gets removed, it CANNOT be undone in most cases. Continue?