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Reference: github-starred/ollama#67014
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Originally created by @JTMarsh556 on GitHub (Nov 20, 2024).
Original GitHub issue: https://github.com/ollama/ollama/issues/7762
What is the issue?
I just updated this morning and applications that worked flawlessly no longer work. It is like RAG was decimated. The LLMs are just providing generic garbage answers like they always do without RAG.
What happened and how can we fix it?
Until then how can revert back?
OS
Windows
GPU
Nvidia
CPU
AMD
Ollama version
0.4.2
@rick-github commented on GitHub (Nov 20, 2024):
Server logs would make debugging easier. You can rollback by running OllamaSetup.exe of the version you upgraded from, eg 0.3.14
@JTMarsh556 commented on GitHub (Nov 20, 2024):
Thank you, that is very helpful. I can only find one .exe on my system and it is the version that started to experience the issues with.
@rick-github commented on GitHub (Nov 20, 2024):
The link I gave is to the setup program for 0.3.14, click on it and it will download and run, overwriting the 0.4.2 version you have with a new 0.3.14 installation. Models will be preserved.
@JTMarsh556 commented on GitHub (Nov 20, 2024):
Ok, that fixed it. I am going update again to the same release where I started to see the issue and see if possibly it was just something that went wrong during the update but if not I can revert back again. Thank you so much rick
@rick-github commented on GitHub (Nov 20, 2024):
The transition from 0.3 to 0.4 was due to a change in runner architecture. Some teething problems were expected, and they've mainly fallen in to two camps: performance and self-building. AFAIK, nobody has reported issues with RAG systems with the 0.4 series. If you find that it's still broken, we'd appreciate server logs so we can rectify the problem ASAP.
@jreves commented on GitHub (Nov 20, 2024):
One change I've been struggling with this morning has to do with how the 0.4.2 handles inputs greater than the context window. In version 0.4.0, my server log shows:
time=2024-11-20T09:25:19.706-06:00 level=WARN source=runner.go:126 msg="truncating input prompt" limit=20408 prompt=2458413 numKeep=5
..with a num_ctx value specified as 20408. But with the 0.4.2 version, I see this:
time=2024-11-20T09:19:16.788-06:00 level=WARN source=runner.go:122 msg="input exceeds context length" prompt=2458413 limit=20408
..and the behavior is the big issue - under 0.4.2, the GPU / Memory just maxes out and hangs, and under 0.4.0, the query completes with the truncated input.
No doubt I'm doing something wrong in formulating the query, but it's a change in behavior that might be manifesting different symptoms. I see something in the change log for 0.4.2 that mentions reliability improvements when hitting context limits.
I can open a separate issue if it's helpful.
@JTMarsh556 commented on GitHub (Nov 20, 2024):
so I took this and was able to test through all versions from 3.4 to 4.2. Everything is stable through 4.1. Unfortunately 4.2 has issues with context. At first I thought it was just a related to the RAG context however it also cannot follow instructions properly. Simple things like following output structure instructions are not being followed.
@rick-github commented on GitHub (Nov 20, 2024):
OK, it sounds like context issues in 0.4.2 for both of you. Please add server logs, and if possible, enable extra debugging by setting
OLLAMA_DEBUG=1in the server environment.@JTMarsh556 commented on GitHub (Nov 20, 2024):
Interesting I think it is related. I have some test questions that definitely exceed the context window.
@jreves commented on GitHub (Nov 20, 2024):
Here are my server logs for 0.4.0 and 0.4.2
server.log
server-1.log
I'll see if I can get debug enabled, as well
** Give me a bit to get you debug output. This debug level dumps the entire input, and I need to trim that out ;-)
@rick-github commented on GitHub (Nov 20, 2024):
Thanks, I was able to repro with:
It looks the change in behaviour was introduced with
65973ceb64(@jessegross ). Rather than straight up truncating a large prompt, it processes the lot which results in a lot of context shifts (196 for the repro case):It eventually completes and returns, but for extremely large prompts like yours and @JTMarsh556 it just takes too long and I expect your clients are timing out.
@jreves commented on GitHub (Nov 20, 2024):
What's the best mechanism to handle this? I can see
Here's my (trimmed) 0.4.0 debug log
server.log
@rick-github commented on GitHub (Nov 20, 2024):
BTW, your logs show that
OLLAMA_NUM_PARALLELis unset, and as a result, ollama is using a default of 4. Because of this, ollama is allocating 4 buffers of 20408, for a total context buffer size of 81632. From the looks of it, this just squeezes into available GPU RAM. If you are not doing concurrent requests, you can setOLLAMA_NUM_PARALLEL=1and approximately quadruple your context window.@jreves commented on GitHub (Nov 20, 2024):
I will experiment with that! I have a 16G GPU to work with.
@rick-github commented on GitHub (Nov 20, 2024):
I think returning to the previous behaviour, but that's up to Jesse, as I don't what know the rationale for changing it was. Longer term it would be nice to have a warning, and there's a ticket open for that.
@jreves commented on GitHub (Nov 20, 2024):
Rick, thanks for all your insights on this! JT, I'm sorry if I hijacked this thread, but I think Rick got us to a better understanding quickly. Let's see how Jesse wants to handle this.
With 0.4.2, I was just killing the server after hours and hours of maxed-out GPU, but I'm seeing this in the tail of the verbose logging now:
time=2024-11-20T11:56:14.287-06:00 level=WARN source=runner.go:122 msg="input exceeds context length" prompt=2458413 limit=20408
time=2024-11-20T11:56:14.543-06:00 level=DEBUG source=cache.go:104 msg="loading cache slot" id=0 cache=0 prompt=2458413 used=0 remaining=2458413
time=2024-11-20T11:58:00.882-06:00 level=DEBUG source=cache.go:217 msg="context limit hit - shifting" limit=20408 input=20408 keep=5 discard=10201
time=2024-11-20T11:58:54.768-06:00 level=DEBUG source=cache.go:217 msg="context limit hit - shifting" limit=20408 input=20408 keep=5 discard=10201
time=2024-11-20T11:59:55.007-06:00 level=DEBUG source=cache.go:217 msg="context limit hit - shifting" limit=20408 input=20408 keep=5 discard=10201
time=2024-11-20T12:00:52.154-06:00 level=DEBUG source=cache.go:217 msg="context limit hit - shifting" limit=20408 input=20408 keep=5 discard=10201
time=2024-11-20T12:01:50.381-06:00 level=DEBUG source=cache.go:217 msg="context limit hit - shifting" limit=20408 input=20408 keep=5 discard=10201
time=2024-11-20T12:02:50.476-06:00 level=DEBUG source=cache.go:217 msg="context limit hit - shifting" limit=20408 input=20408 keep=5 discard=10201
time=2024-11-20T12:03:40.530-06:00 level=DEBUG source=cache.go:217 msg="context limit hit - shifting" limit=20408 input=20408 keep=5 discard=10201
time=2024-11-20T12:04:34.076-06:00 level=DEBUG source=cache.go:217 msg="context limit hit - shifting" limit=20408 input=20408 keep=5 discard=10201
time=2024-11-20T12:05:23.436-06:00 level=DEBUG source=cache.go:217 msg="context limit hit - shifting" limit=20408 input=20408 keep=5 discard=10201
...which seems to confirm what you found attempting to reproduce.
@JTMarsh556 commented on GitHub (Nov 20, 2024):
jreves, I don't feel like you hijacked it. Your input helped a lot. I am hoping we can either revert back or create a parameter that allows us to use either method.
@JTMarsh556 commented on GitHub (Nov 20, 2024):
Rick, this helps a lot. Thank you for everything.
@jessegross commented on GitHub (Nov 20, 2024):
Thanks for the debugging everyone. I just sent out a PR (#7767) that restores the previous behavior as well as fixes a number of other issues in this area. It fixes the issue with Rick's script but for others with more complex scenarios, if you are able to build from source and test it, that would be appreciated.
As for the original reason, here is the rationale from the commit message:
@rick-github commented on GitHub (Nov 20, 2024):
tokens/s, 1.9MB prompt, 20KB context
c4b34f2@jessegross commented on GitHub (Nov 21, 2024):
I think the reason why the new version still looks slower than the 0.3 series is that the older versions truncates even more aggressively:
You should be able to see this if you look at
prompt_eval_count. If I change 0.4 to truncate similarly to 0.3 then the performance is the same (actually slightly better) as 0.3.Keeping more of the input should improve quality in some case - particularly for embeddings, which will never generate additional tokens.