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[GH-ISSUE #6616] A100 shared GPU - Server not responding (always after some time where it works) #66203
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opened 2026-05-04 00:42:43 -05:00 by GiteaMirror
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Originally created by @Ida-Ida on GitHub (Sep 3, 2024).
Original GitHub issue: https://github.com/ollama/ollama/issues/6616
Originally assigned to: @dhiltgen on GitHub.
Hi,
when running ollama, it hangs up after a few times calling "generate".
It shows no error or something, justt hangs up for hours until it is killed manually.
Stopping and then restarting ollama does not resolve the issue, only after restart it works again for some short time (about 20
generatecalls).Reinstalling ollama did not help, too.
Tested with llava:7b model.
My setup:
(Also important to note: on my desktop ubuntu PC this issue does not appear, just on the VM)
A section from the journalctl log:
OS
Linux
GPU
Nvidia
CPU
Intel
Ollama version
0.3.9
@rick-github commented on GitHub (Sep 3, 2024):
Could you add
OLLAMA_DEBUG=1to the server environment, and then post logs that shows the calls to /api/generate? What client are you using to make the calls to /api/generate?@Ida-Ida commented on GitHub (Sep 3, 2024):
@rick-github Thanks for the fast reply!
I use the ollama python API.
Here is an exemplary call I did right now. I recognized it did not totally hang up yet, but was pretty slow. In the cases in which it seemed to totally hang up, the output response was probably much longer or it aggregates up after time.
The corresponding journalctl log to this call is:
@rick-github commented on GitHub (Sep 3, 2024):
I'm not familiar with the GRID A100-20C, but 178 seconds to load a 4G model, 90 seconds to process the prompt and 202 seconds to generate 19 tokens is very slow. Another user of an A100 with slow loading (https://github.com/ollama/ollama/issues/6425#issuecomment-2316002395) found that the following command helped (not sure the same will be true for you, since you are loading a much smaller model):
@Ida-Ida commented on GitHub (Sep 3, 2024):
After restarting the VM, the first 20-30 generate calls each need less than 2 seconds. Only afterwards it suddenly becomes very slow (and stays this slow even after stopping and starting ollama using
sudo systemctl stop ollama, as described above).Unfortunately, using the
echo 0 > ..command is not possible on the VM due to missing permissions. Since the GPU is shared across VMs on the server, this is maybe for the better. Not sure if this setting would interact with the other VMs as well.@Ida-Ida commented on GitHub (Sep 3, 2024):
I'll try installing a previous ollama version. The linked issue hints that it worked fine some time ago. Since my setup on the VM is freshly installed, I did not try an older version yet.
@Ida-Ida commented on GitHub (Sep 4, 2024):
Update when tested on ollama 0.3.0 and with llava:7b and also llama3-8b model:
ollama._types.ResponseError: timed out waiting for llama runner to start - progress 1.00 -Latest part of the log (ollama serve):
@dhiltgen commented on GitHub (Sep 5, 2024):
@Ida-Ida are you able to monitor performance of the GPU across the shared VM instances? Is it possible some other workload is saturating the compute on the GPU when the Ollama performance slows down?
@Ida-Ida commented on GitHub (Sep 5, 2024):
I'm sorry, I am only able to monitor the GPU workload on my instance. However, restarting the VM always solves the problem for a short while, precisely until I call ollama generate a few times. E.g. if I restart and wait one day doing nothing, ollama still works. But after about 20 - 200 generate calls, the performance drastically slows down -- so it does not behave like another workload is the issue. Its totally weird.
I also thought about if generating answers in a loop introduces some memory leak or other issue, but this would not explain why same environment and code "on my machine" works fine (which is with a 4060TI). I also tried a minimal setup and ran into the same issue.
@rick-github commented on GitHub (Sep 6, 2024):
What client are you using to call the API?
@Ida-Ida commented on GitHub (Sep 7, 2024):
I use the ollama package, installed via pip (this one https://pypi.org/project/ollama/) . It should be a wrapper for the REST API.
So I first installed ollama via
curl -fsSL https://ollama.com/install.sh | sh, then additionally installed the pip package.However, after it hang up, I also tried running ollama directly in the bash console, so without the pip package. It also did not respond or took much too long.
I hope this is what you were referring to in your question. Or do you mean another kind of client thingy?
@rick-github commented on GitHub (Sep 10, 2024):
What's the CPU load like when things go slow? If you run
top, what's near the top of the list?@Ida-Ida commented on GitHub (Sep 13, 2024):
Good news: The problem is not reproducable anymore, after more than 1k calls to ollama.generate function, everything still works flawlessly.
What's changed:
The driver reinstallation was necessary due to some driver hickup (not sure if this was due the ollama update or some other thingy). However, after doing update + reinstallation, everything seems to work now. Thank you for helping me out!
@koasi commented on GitHub (Dec 20, 2024):
@Ida-Ida do you have detail about "new ollama version 3.10" , I cannot find any version about 3.10.
currently I'm using 0.54.
I also facing this proble, could you provide nvidia driver version and cuda-toolkit version for reference.
@rick-github commented on GitHub (Dec 20, 2024):
There is no version 3.10, Ida-Ida probably meant 0.3.10, in the same way you meant 0.5.4 instead of 0.54. What's the output of
nvidia-smi -q?@koasi commented on GitHub (Dec 21, 2024):
==============NVSMI LOG==============
Timestamp : Sat Dec 21 11:52:41 2024
Driver Version : 552.22
CUDA Version : 12.4
Attached GPUs : 1
GPU 00000000:01:00.0
Product Name : NVIDIA GeForce RTX 2060 with Max-Q Design
Product Brand : GeForce
Product Architecture : Turing
Display Mode : Disabled
Display Active : Disabled
Persistence Mode : Enabled
Addressing Mode : N/A
MIG Mode
Current : N/A
Pending : N/A
Accounting Mode : Disabled
Accounting Mode Buffer Size : 4000
Driver Model
Current : WDDM
Pending : WDDM
Serial Number : N/A
GPU UUID : GPU--------------
Minor Number : N/A
VBIOS Version : 90.06.58.40.03
MultiGPU Board : No
Board ID : 0x100
Board Part Number : N/A
GPU Part Number : 1F12-726-A1
FRU Part Number : N/A
Module ID : 1
Inforom Version
Image Version : G001.0000.02.04
OEM Object : 1.1
ECC Object : N/A
Power Management Object : N/A
Inforom BBX Object Flush
Latest Timestamp : N/A
Latest Duration : N/A
GPU Operation Mode
Current : N/A
Pending : N/A
GSP Firmware Version : N/A
GPU Virtualization Mode
Virtualization Mode : None
Host VGPU Mode : N/A
GPU Reset Status
Reset Required : Invalid Argument
Drain and Reset Recommended : Invalid Argument
IBMNPU
Relaxed Ordering Mode : N/A
PCI
Bus : 0x01
Device : 0x00
Domain : 0x0000
Device Id : 0x1F1210DE
Bus Id : 00000000:01:00.0
Sub System Id : 0x1F111043
GPU Link Info
PCIe Generation
Max : 3
Current : 3
Device Current : 3
Device Max : 3
Host Max : 3
Link Width
Max : 16x
Current : 8x
Bridge Chip
Type : N/A
Firmware : N/A
Replays Since Reset : 0
Replay Number Rollovers : 0
Tx Throughput : 0 KB/s
Rx Throughput : 1 KB/s
Atomic Caps Inbound : N/A
Atomic Caps Outbound : N/A
Fan Speed : N/A
Performance State : P0
Clocks Event Reasons
Idle : Not Active
Applications Clocks Setting : Not Active
SW Power Cap : Not Active
HW Slowdown : Not Active
HW Thermal Slowdown : Not Active
HW Power Brake Slowdown : Not Active
Sync Boost : Not Active
SW Thermal Slowdown : Not Active
Display Clock Setting : Not Active
Sparse Operation Mode : N/A
FB Memory Usage
Total : 6144 MiB
Reserved : 189 MiB
Used : 338 MiB
Free : 5616 MiB
BAR1 Memory Usage
Total : 256 MiB
Used : 2 MiB
Free : 254 MiB
Conf Compute Protected Memory Usage
Total : N/A
Used : N/A
Free : N/A
Compute Mode : Default
Utilization
Gpu : 0 %
Memory : 0 %
Encoder : 0 %
Decoder : 0 %
JPEG : 0 %
OFA : 0 %
Encoder Stats
Active Sessions : 0
Average FPS : 0
Average Latency : 0
FBC Stats
Active Sessions : 0
Average FPS : 0
Average Latency : 0
ECC Mode
Current : N/A
Pending : N/A
ECC Errors
Volatile
SRAM Correctable : N/A
SRAM Uncorrectable : N/A
DRAM Correctable : N/A
DRAM Uncorrectable : N/A
Aggregate
SRAM Correctable : N/A
SRAM Uncorrectable : N/A
DRAM Correctable : N/A
DRAM Uncorrectable : N/A
Retired Pages
Single Bit ECC : N/A
Double Bit ECC : N/A
Pending Page Blacklist : N/A
Remapped Rows : N/A
Temperature
GPU Current Temp : 42 C
GPU T.Limit Temp : N/A
GPU Shutdown Temp : 98 C
GPU Slowdown Temp : 93 C
GPU Max Operating Temp : 102 C
GPU Target Temperature : 87 C
Memory Current Temp : N/A
Memory Max Operating Temp : N/A
GPU Power Readings
Power Draw : 22.09 W
Current Power Limit : 65.00 W
Requested Power Limit : 65.00 W
Default Power Limit : 65.00 W
Min Power Limit : 1.00 W
Max Power Limit : 65.00 W
Module Power Readings
Power Draw : N/A
Current Power Limit : N/A
Requested Power Limit : N/A
Default Power Limit : N/A
Min Power Limit : N/A
Max Power Limit : N/A
Clocks
Graphics : 975 MHz
SM : 975 MHz
Memory : 5500 MHz
Video : 915 MHz
Applications Clocks
Graphics : N/A
Memory : N/A
Default Applications Clocks
Graphics : N/A
Memory : N/A
Deferred Clocks
Memory : N/A
Max Clocks
Graphics : 2100 MHz
SM : 2100 MHz
Memory : 5501 MHz
Video : 1950 MHz
Max Customer Boost Clocks
Graphics : N/A
Clock Policy
Auto Boost : N/A
Auto Boost Default : N/A
Voltage
Graphics : N/A
Fabric
State : N/A
Status : N/A
Processes : None
@rick-github commented on GitHub (Dec 21, 2024):
You don't have a shared GPU so this is likely a different problem. Open a new ticket and add server logs.
@Sven1403 commented on GitHub (Apr 30, 2025):
Hi @Ida-Ida i am facing the exact same problem with A16 Nvidia Grid shared GPU. Here is my nvidia-smi:
I am using the cuda files from the ollama lib which is working fine on a local machine.
Is the driver the problem? Which one solved it for you?
@Sven1403 commented on GitHub (May 5, 2025):
I think for me its a problem with the licenses for the vGPU profile. We only have licenses for the A profile. With the Q profile its works but only for 20min without license:
Will test it again after we got a license
@xor007 commented on GitHub (Aug 2, 2025):
I have the same problem. within less than 200 generate, ollama starts timing out.
I don't think Iit is a license issue. Not a vGPU capable GPU. OS is ubuntu 22.04. Not running in VM, directly running in the host OS. there are docker containers on the same machine but they are not using the GPU. I tried plotting metrics via dcgm exporter. it shows nothing remarquable:
I have a 1080 ti:
==============NVSMI LOG==============
Timestamp : Sat Aug 2 22:21:55 2025
Driver Version : 535.247.01
CUDA Version : 12.2
Attached GPUs : 1
GPU 00000000:01:00.0
Product Name : NVIDIA GeForce GTX 1080 Ti
Product Brand : GeForce
Product Architecture : Pascal
Display Mode : Disabled
Display Active : Disabled
Persistence Mode : Disabled
Addressing Mode : N/A
MIG Mode
Current : N/A
Pending : N/A
Accounting Mode : Disabled
Accounting Mode Buffer Size : 4000
Driver Model
Current : N/A
Pending : N/A
Serial Number : N/A
GPU UUID : GPU-6c580fd6-cbf4-6d43-19b7-6d53db8ea7e0
Minor Number : 0
VBIOS Version : 86.02.39.00.71
MultiGPU Board : No
Board ID : 0x100
Board Part Number : N/A
GPU Part Number : 1B06-350-A1
FRU Part Number : N/A
Module ID : 1
Inforom Version
Image Version : G001.0000.01.04
OEM Object : 1.1
ECC Object : N/A
Power Management Object : N/A
Inforom BBX Object Flush
Latest Timestamp : N/A
Latest Duration : N/A
GPU Operation Mode
Current : N/A
Pending : N/A
GSP Firmware Version : N/A
GPU Virtualization Mode
Virtualization Mode : None
Host VGPU Mode : N/A
GPU Reset Status
Reset Required : No
Drain and Reset Recommended : N/A
IBMNPU
Relaxed Ordering Mode : N/A
PCI
Bus : 0x01
Device : 0x00
Domain : 0x0000
Device Id : 0x1B0610DE
Bus Id : 00000000:01:00.0
Sub System Id : 0x120F10DE
GPU Link Info
PCIe Generation
Max : 3
Current : 1
Device Current : 1
Device Max : 3
Host Max : 3
Link Width
Max : 16x
Current : 16x
Bridge Chip
Type : N/A
Firmware : N/A
Replays Since Reset : 0
Replay Number Rollovers : 0
Tx Throughput : 0 KB/s
Rx Throughput : 0 KB/s
Atomic Caps Inbound : N/A
Atomic Caps Outbound : N/A
Fan Speed : 0 %
Performance State : P8
Clocks Event Reasons
Idle : Active
Applications Clocks Setting : Not Active
SW Power Cap : Not Active
HW Slowdown : Not Active
HW Thermal Slowdown : Not Active
HW Power Brake Slowdown : Not Active
Sync Boost : Not Active
SW Thermal Slowdown : Not Active
Display Clock Setting : Not Active
Sparse Operation Mode : N/A
FB Memory Usage
Total : 11264 MiB
Reserved : 91 MiB
Used : 8 MiB
Free : 11163 MiB
BAR1 Memory Usage
Total : 256 MiB
Used : 5 MiB
Free : 251 MiB
Conf Compute Protected Memory Usage
Total : 0 MiB
Used : 0 MiB
Free : 0 MiB
Compute Mode : Default
Utilization
Gpu : 0 %
Memory : 0 %
Encoder : 0 %
Decoder : 0 %
JPEG : N/A
OFA : N/A
Encoder Stats
Active Sessions : 0
Average FPS : 0
Average Latency : 0
FBC Stats
Active Sessions : 0
Average FPS : 0
Average Latency : 0
ECC Mode
Current : N/A
Pending : N/A
ECC Errors
Volatile
Single Bit
Device Memory : N/A
Register File : N/A
L1 Cache : N/A
L2 Cache : N/A
Texture Memory : N/A
Texture Shared : N/A
CBU : N/A
Total : N/A
Double Bit
Device Memory : N/A
Register File : N/A
L1 Cache : N/A
L2 Cache : N/A
Texture Memory : N/A
Texture Shared : N/A
CBU : N/A
Total : N/A
Aggregate
Single Bit
Device Memory : N/A
Register File : N/A
L1 Cache : N/A
L2 Cache : N/A
Texture Memory : N/A
Texture Shared : N/A
CBU : N/A
Total : N/A
Double Bit
Device Memory : N/A
Register File : N/A
L1 Cache : N/A
L2 Cache : N/A
Texture Memory : N/A
Texture Shared : N/A
CBU : N/A
Total : N/A
Retired Pages
Single Bit ECC : N/A
Double Bit ECC : N/A
Pending Page Blacklist : N/A
Remapped Rows : N/A
Temperature
GPU Current Temp : 25 C
GPU T.Limit Temp : N/A
GPU Shutdown Temp : 96 C
GPU Slowdown Temp : 93 C
GPU Max Operating Temp : N/A
GPU Target Temperature : 84 C
Memory Current Temp : N/A
Memory Max Operating Temp : N/A
GPU Power Readings
Power Draw : 8.40 W
Current Power Limit : 250.00 W
Requested Power Limit : 250.00 W
Default Power Limit : 250.00 W
Min Power Limit : 125.00 W
Max Power Limit : 300.00 W
Module Power Readings
Power Draw : N/A
Current Power Limit : N/A
Requested Power Limit : N/A
Default Power Limit : N/A
Min Power Limit : N/A
Max Power Limit : N/A
Clocks
Graphics : 139 MHz
SM : 139 MHz
Memory : 405 MHz
Video : 544 MHz
Applications Clocks
Graphics : N/A
Memory : N/A
Default Applications Clocks
Graphics : N/A
Memory : N/A
Deferred Clocks
Memory : N/A
Max Clocks
Graphics : 1961 MHz
SM : 1961 MHz
Memory : 5505 MHz
Video : 1620 MHz
Max Customer Boost Clocks
Graphics : N/A
Clock Policy
Auto Boost : N/A
Auto Boost Default : N/A
Voltage
Graphics : N/A
Fabric
State : N/A
Status : N/A
Processes
GPU instance ID : N/A
Compute instance ID : N/A
Process ID : 1522
Type : G
Name : /usr/lib/xorg/Xorg
Used GPU Memory : 4 MiB
@rick-github commented on GitHub (Aug 2, 2025):
Open a new issue, include full server log.
@xor007 commented on GitHub (Aug 17, 2025):
Mine is not ollama specific. I noticed that I can trigger the issue with basic pytorch use. I have decided to get a new GPU and stop troubleshooting.