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Originally created by @oldgithubman on GitHub (May 17, 2024).
Original GitHub issue: https://github.com/ollama/ollama/issues/4486
Originally assigned to: @dhiltgen on GitHub.
What is the issue?
Trying to use ollama like normal with GPU. Worked before update. Now only using CPU.
$ journalctl -u ollamareveals
WARN [server_params_parse] Not compiled with GPU offload support, --n-gpu-layers option will be ignored. See main README.md for information on enabling GPU BLAS support | n_gpu_layers=-1OS
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0.1.38
@oldgithubman commented on GitHub (May 17, 2024):
Figured it out. Ollama seems to think the model is too big to fit in VRAM (it isn't - it worked fine before the update). There is a lack of any useful communication about this to the user. As mentioned above, digging in the log actually sends you in the wrong direction
@jmorganca commented on GitHub (May 17, 2024):
Hi @oldmanjk sorry about this. May I ask which model you are running? and on which GPU?
@mroxso commented on GitHub (May 17, 2024):
I think I got the same issue.
Running llama2:latest and llama3:latest on my GTX 1660 SUPER.
Worked before, now I updated to the latest Ollama and it seems that it mostly uses CPU which is way slower.
// Update:
For me it seems like I had another process blocking my VRAM (A Python process). I saw this with nvidia-smi
I restarted my local PC and now it works again with GPU for me.
@jukofyork commented on GitHub (May 17, 2024):
Has anybody an idea of the code we need to remove to stop it ignoring our
num_gpusettings (again, sigh...)?@jukofyork commented on GitHub (May 17, 2024):
It's at the bottom of
llm/memory.go:@oldgithubman commented on GitHub (May 17, 2024):
llama3 on a 1080 Ti
@oldgithubman commented on GitHub (May 17, 2024):
Definitely worth keeping an eye on your GPU memory (which I do - I keep a widget in view at all times - that wasn't the issue for me)
@oldgithubman commented on GitHub (May 17, 2024):
Also weird is how, if ollama thinks it can't fit the entire model in VRAM, it doesn't attempt to put any layers in VRAM. I actually like this behavior though because it makes it obvious something is wrong. Still, more communication to the user would be good
@uncomfyhalomacro commented on GitHub (May 18, 2024):
got the same issue here on openSUSE Tumbleweed. one thing i noticed is, it uses the GPU for a moment then gone...
Screencast_20240518_221101.webm
@dhiltgen commented on GitHub (May 21, 2024):
We've recently introduced
ollama pswhich will help show how much of the model has loaded into VRAM.We've fixed a few bugs recently around num_gpu handling in some of our prediction logic, but I'm not sure that addresses your comment @jukofyork. Can you explain what you're trying to do? The goal of our prediction algorithm is to set num_gpu automatically based on the available VRAM. There is a minimum requirement for models and if we can't even allocate that minimal amount, then we will fall back to CPU. If we can satisfy the minimal amount, but not load the full amount, we will partially load on the GPU. Are you trying to set a lower value to preserve more space on the GPU, or did we predict incorrectly and you're trying to specify more layers? If our prediction was right, and you still push higher, we'll likely OOM crash by trying to allocate too many layers on the GPU.
@oldmanjk can you clarify your problem? Perhaps
ollama psoutput and server log can help us understand what's going on.@oldgithubman commented on GitHub (May 21, 2024):
I'm not at a terminal atm, but ollama refuses to load the same size models it used to and that other back ends will (like ooba with llama-cpp-python). Depending on the model/quant, I have to reduce num_gpu by a few layers compared to old ollama or ooba. When you've carefully optimized your quants like i have, this is the difference between fully-offloaded and not. On a repurposed mining rig, this destroys performance. Also, if I don't change the modelfile (which is a pain on a slow rig), ollama won't offload anything to gpu
@oldgithubman commented on GitHub (May 22, 2024):
Example walkthrough:
ollama_logs.txt
ollama rm Meta-Llama-3-70B-Instruct-Q3_K_L-8K(autocomplete would be nice)Edit - Now ollama is using all 32 threads (I want it to use 24 probably) and basically 0% GPU. I have no idea what's going on here.
Edit - Removing num_thread produces 20% CPU utilization, whereas before I was seeing 10%. I don't know what's going on here either. Assuming we want all physical cores utilized, it should be 24/32 or 75%
@dhiltgen commented on GitHub (May 31, 2024):
@oldmanjk the log you attached above seems to show a 2nd attempt where we fell back to the
runners/cpu_avx2/ollama_llama_serverCPU subprocess, after most likely unsuccessfully running on the GPU. Can you share a complete log so we can see what went wrong?@oldgithubman commented on GitHub (Jun 1, 2024):
requested.log
What is clear, from both logs (as I already pointed out in the previous log), is ollama is wrong about memory, both total and available. Ollama says my NVIDIA GeForce RTX 4090 (founder's edition - as standard as it gets) has 23.6 GiB total memory (obviously wrong) and 23.2 GiB available memory (also wrong). The true numbers, according to nvidia-smi, are 24564 MiB (24.0 GiB, of course) total memory and 55 MiB used (24564 MiB - 55 MiB = 24509 MiB = 23.9 GiB available memory). So ollama thinks I have less memory than I do, so it refuses to load models it used to load just fine. Hence why not offloading a layer or two to GPU causes it to work again. I think you have all the information you need from me. You just need to figure out why ollama is incorrectly detecting memory. If I had to guess, it's probably a classic case of wrong units or conversions thereof (GiB vs GB). You know, that thing they beat into our heads to be careful about in high school science class. The thing that caused the Challenger disaster. Y'all need to slow down, be more careful, and put out good code. This would, paradoxically, give you more time because you wouldn't have to spend so much time putting out fires. Again, all of this information was already available, so this was an unnecessary waste of my time too. I've attached the requested log anyway.
Edit - I'm no software dev, but...maybe start here: https://github.com/ollama/ollama/pull/4328
If I'm right that that's the problem (that a dev arbitrarily decided to shave a layer of space off as a "buffer", breaking the existing workflows of countless users, and no one notifying the user base or even all the other devs, causing hours of wasted time and confusion)...well...that's pretty bone-headed. The obvious typo in the original comment (the one one would catch by reviewing one's pull request even once) illustrates my point (about slowing down) pretty spectacularly. Hell, a spell checker would have caught that. If I sound frustrated, it's because I am
@kriansa commented on GitHub (Jun 3, 2024):
I'm not affiliated with this project by any means, I'm just a peasant who happens to be facing this issue as well, and I appreciate your diagnostics so far, I'm also using a Pascal based GPU and no luck.
That said, and while I understand your frustration as I'm also affected by this issue, there's no need to be snarky with the contributors. This is open source and no one is obligated to provide free support, most of us do it for passion. Next time avoid expressing your frustration like that towards other developers who owe you nothing, it will hurt more than you think. As a more practical and constructive criticism, you can point out what you think is the cause of the issue and ask how you can help address it, perhaps even patching and recompiling if you know how to.
@oldgithubman commented on GitHub (Jun 3, 2024):
Thank you and you're welcome.
Then you don't understand my frustration.
Straw man.
Point considered and rejected.
Straw man.
You can't know this. If it would hurt you, that's a you problem and I would suggest recalling the ancient wisdom of "sticks and stones..."
Did you actually read what I wrote?
If the devs need help, they can ask. As they've been doing. And as I've been responding with their requests. You haven't actually read this thread, have you? All I've been doing is helping. You just think I'm mean. I prioritize actually helping over what people think about me. Why didn't you ask how you can help address it, since you think that's valuable advice?
I don't know how to, but I'd learn if they asked. That would be consistent with my past behavior. At this point, I'm not even sure why I'm wasting time on responding to you. You suggest I help, when that's what I'm doing here. Yeah, I'm done. Peace.
@czrpb commented on GitHub (Jul 22, 2024):
Literally like 20min later: Im an idiot! On arch linux install
ollama-cuda. Why it took me hours to find that is yet another bit of evidence I probably should be given a keyboard! hahaha!Hi! Here is my equivalent issue and log file. Hope this helps!!
ollama-cleaner.log
@oldgithubman commented on GitHub (Jul 22, 2024):
I switched to llama.cpp. It's better
Edit - I'm evaluating mistral.rs now. Excellent dev
@dhiltgen commented on GitHub (Aug 9, 2024):
We've fixed quite a few prediction bugs since 0.1.38, so I'm going to close this one out. If you're still hitting OOM's on 0.3.4, please share what model you were trying to load, and the server log and I'll reopen.
@Shadowfita commented on GitHub (Sep 17, 2024):
I'm having this issue when trying to run llama3.1:70b with an rtx 3080 and 64GB RAM. It seems that the ollama_llama_server.exe shipped with the latest windows download from the website doesn't have GPU offloading enabled? I get the same error described above.
@KaloyanGeorgiev99 commented on GitHub (Sep 19, 2024):
i also have the same issue :(
@Shadowfita commented on GitHub (Sep 19, 2024):
There is definitely an issue with the latest binaries, at least on windows. My ollama instance running on my linux server with a gtx 1070 and 32gb ram is able to run llama 3.1 with an excel file, offloading accordingly and providing a response, but my windows PC with RTX 3080 and 64GB ram is giving me an out of memory error.
@dhiltgen commented on GitHub (Sep 24, 2024):
@Shadowfita @KaloyanGeorgiev99 can you share more complete server logs? This scenario most likely occurs when we're trying to recover from a prior crash failing to start the GPU runner, then fall back to the CPU runner but incorrectly pass a GPU related flag. I'd like to see what the earlier error(s) were leading up to this.
@Shadowfita commented on GitHub (Sep 24, 2024):
I'll try send through some logs this afternoon, thanks @dhiltgen .
@dhiltgen commented on GitHub (Oct 16, 2024):
If you're still seeing the problem, please upgrade to the latest release, and if that doesn't clear it up, share a more complete server log so I can see why the prior runner crashed and I'll reopen the issue and investigate.