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[GH-ISSUE #9842] Ollama not using GPU (RTX 3090) anymore on Ubuntu 20.04 – (it previously worked) #6443
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opened 2026-04-12 17:59:51 -05:00 by GiteaMirror
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Reference: github-starred/ollama#6443
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Originally created by @antonkratz on GitHub (Mar 18, 2025).
Original GitHub issue: https://github.com/ollama/ollama/issues/9842
What is the issue?
Problem description: ollama does not seem to utilize the GPU (GeFore GTX 3090) at all anymore. It simply ignores that there is a GPU. I could get it to run successfully in the past, reaching around 30 token/s second. Now, I barely reach 4 t/s and when I do
watch nvidia-smi, while ollama is generating, clearly shows that there is nothing loaded on the GPU, it is not aware of any process and does not accelerate ollama. Strangely, when I execute my own pytorch python scripts on the same node, they are clearly accelerated, report the GPU being there, and nvidia-smi reports my scripts running. The models I use with ollama clearly fit into the VRAM... again, I had this in a working state before, so I am dumbfounded how it can have stopped working.I have de-installed, installed ollama to no effect. Restarted the node to no effect.
This is on a cluster running Ubuntu 20.04.2 LTS.
Relevant log output
OS
Ubuntu 20.04.2 LTS
GPU
GeFore GTX 3090
CPU
No response
Ollama version
0.5.12
@OmegaHaze commented on GitHub (Mar 18, 2025):
I have the exact same issue.
@rick-github commented on GitHub (Mar 18, 2025):
Looks like it didn't find the GPU backend. Set
OLLAMA_DEBUG=1in the server environment and post the resulting log.@antonkratz commented on GitHub (Mar 18, 2025):
@rick-github commented on GitHub (Mar 18, 2025):
No GPU runners found. What's the output of:
@antonkratz commented on GitHub (Mar 18, 2025):
find: ‘/usr/local/lib/ollama’: No such file or directory@antonkratz commented on GitHub (Mar 18, 2025):
P.S.: I was wondering, which ollama am I using then?
which ollamagives me/usr/local/bin/ollama.@rick-github commented on GitHub (Mar 18, 2025):
Your installation has no runners at all, so ollama falls back to using plain non-vector CPU for inference. What install method did you use?
@antonkratz commented on GitHub (Mar 18, 2025):
curl -fsSL https://ollama.com/install.sh | shI copied and pasted this directly from
https://ollama.com/download.@rick-github commented on GitHub (Mar 18, 2025):
Did you notice any errors during the install? Plenty of disk space?
@antonkratz commented on GitHub (Mar 18, 2025):
I did not notice any errors. Exremely large amount of free storage.
(I believe a manual install, which I tried earlier, shows the same phenmenon as described in the original issue, but am not absolutely sure anymore)
@antonkratz commented on GitHub (Mar 18, 2025):
Ah! I just remembered something maybe important The gpu node is not connected to the internet. So I used
curl -fsSL https://ollama.com/install.sh | shon a non-GPU, internet-connected node, then switch to the gpu node.@antonkratz commented on GitHub (Mar 18, 2025):
It seems the runners end up under
/usr/lib/ollama/not/usr/local/lib/ollama/.@antonkratz commented on GitHub (Mar 18, 2025):
I found a fix.
First I do a manual install as described here
https://github.com/ollama/ollama/blob/main/docs/linux.md.But, the problem is that the runners end up under
/usr/lib/ollama/not/usr/local/lib/ollama/. (Isn't that a problem in the way the tar ball is organized, or a problem with the installer?)So I fix that like this:
sudo ln -s /usr/lib/ollama /usr/local/lib/ollama.Now GPU acceleration works again!
@noskill commented on GitHub (Mar 18, 2025):
Is there a way to install ollama into home directory?
@tzhanghan commented on GitHub (Mar 19, 2025):
Thank you for sharing this solution! I encountered the same issue when upgrading from Ollama 0.5.7 to 0.6.1. In my case, both directories (/usr/lib/ollama/ and /usr/local/lib/ollama/) actually existed, but the /usr/local/lib/ollama/ directory was missing the necessary libggml library files while only containing the CUDA directories.
I followed your approach with a slight modification:
sudo mv /usr/local/lib/ollama /usr/local/lib/ollama.baksudo ln -s /usr/lib/ollama /usr/local/lib/ollamaAfter restarting Ollama, GPU acceleration worked perfectly! This seems to be a common issue when upgrading to newer versions. Thanks again for pointing out the solution!
@OmegaHaze commented on GitHub (Mar 19, 2025):
I set all of the right flags. I didn't get this issue using https://ollama.com/install.sh. https://ollama.com/install.sh is what i used to solve the problem. I got this error using the official ollama docker image ollama:latest. When I check for the cuda binaries it says there are none in that build but it's flagging the gpu in the logs. Not sure I was using the right command to check, though. (ldd $(which ollama) | grep -iE "cublas|cudart|cuda"). Either way, I tried 100 different possibilities and none of them enabled the gpu. I ended up just building the image correctly from install.sh in my dockerfile. Works perfectly now.
@rick-github commented on GitHub (Mar 19, 2025):
The runners are dynamically linked, they won't show up from
ldd.@Mohamed0Hegazi commented on GitHub (Mar 19, 2025):
عايز كود عوه لمانوس
@510076394 commented on GitHub (Mar 19, 2025):
I should also be able to use it by reducing the version to 0.5.12 due to a bug
@la1ty commented on GitHub (Mar 21, 2025):
I compiled ollama from source code on Linux and met a similar problem.
When I run
ollama serve, it uses the GPU backend. But when I runsystemctl start ollamait still uses CPU backend to run models. It's quite confusing.Thanks to the hints from here, it turns out that when ollama runs a model, it calls a subprocess
ollama runnerto find the best backend to run it.Then I find the function
load_backendin source code, though I still don't find the caller:0fbfcf3c9c/ml/backend/ggml/ggml/src/ggml-backend-reg.cpp (L224)It seems that it loads libraries from a specific path. So I add a environment variable in the service file:
And it works!
@Mikhail42 commented on GitHub (Jul 30, 2025):
I solved similar problem with
export LD_LIBRARY_PATH=/usr/lib/x86_64-linux-gnuin my~/.profile(or in service file). But you need to see logs for ollama service for your case (e.g., systemctl status ollama, or journalctl ...)@cyb-s commented on GitHub (Aug 8, 2025):
I have this problem with rtx4090. it was working fine 3 days ago without a problem.
@rick-github commented on GitHub (Aug 8, 2025):
Open a new issue, include system logs.
@Anyeos commented on GitHub (Aug 19, 2025):
Hello, in my case it is not working at all but everything looks ok. I mean, it detects CPU / GPU, it say it is using CPU / GPU (ollama ps) but nvidia-smi does not show any process using it (and the GPU is just cold / 0% activity). All the CPU cores goes 100% and clearly it is using CPU only.
I look at the logs and there are a runner but it does not "like" to use the GPU (I don't know why, there are no obvious reason). But it only says CPU backend and the famous:
msg="compatible gpu libraries" compatible=[].I am using the version downloaded from Releases of this github project.
So I decided to build my own version, CUDA 12, Nvidia Driver 575.64.03 (Ubuntu 24.04.2) and it builds without problems, no erros, detected CUDA SDK and it is working. So there are a problem with your build.
I am using
go run . serveand your original binaryollama runand it is working. The problem is the serve part.@rick-github commented on GitHub (Aug 19, 2025):
Open a new issue, include system logs.
@jo-neves commented on GitHub (Dec 3, 2025):
I am on Arch (BTW), so for me I just had to install the package "ollama-cuda" instead of "ollama".
@thkinh commented on GitHub (Dec 13, 2025):
Thank you, I also use Arch (BTW) and your comment helped me!