[GH-ISSUE #9736] Unable to run current version on MacOS #6365

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opened 2026-04-12 17:52:48 -05:00 by GiteaMirror · 1 comment
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Originally created by @tomp on GitHub (Mar 13, 2025).
Original GitHub issue: https://github.com/ollama/ollama/issues/9736

What is the issue?

I downloaded and installed the current version of Ollama for Darwin this morning, but when I tried to run it, I got a pop-up telling me

"Ollama" cannot be opened because the developer cannot be verified.
MacOS cannot verify that this app if free from malware.

I'm running MacOS Ventura 13.7.4 on an Apple M2 Max laptop. I got a similar popup yesterday from Docker Desktop (which I haven't used or upgraded in a while) and suspect there was some tightening of the security checks in the last OS upgrade, which I just installed on Tuesday.

Relevant log output


OS

No response

GPU

No response

CPU

No response

Ollama version

No response

Originally created by @tomp on GitHub (Mar 13, 2025). Original GitHub issue: https://github.com/ollama/ollama/issues/9736 ### What is the issue? I downloaded and installed the current version of Ollama for Darwin this morning, but when I tried to run it, I got a pop-up telling me > "Ollama" cannot be opened because the developer cannot be verified. MacOS cannot verify that this app if free from malware. I'm running MacOS Ventura 13.7.4 on an Apple M2 Max laptop. I got a similar popup yesterday from Docker Desktop (which I haven't used or upgraded in a while) and suspect there was some tightening of the security checks in the last OS upgrade, which I just installed on Tuesday. ### Relevant log output ```shell ``` ### OS _No response_ ### GPU _No response_ ### CPU _No response_ ### Ollama version _No response_
GiteaMirror added the bug label 2026-04-12 17:52:48 -05:00
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Owner

@jmorganca commented on GitHub (Apr 7, 2025):

Hi there, would it be possible to try again? This usually means the notarization server couldn't be contacted. Let me know if it persists.

<!-- gh-comment-id:2784107312 --> @jmorganca commented on GitHub (Apr 7, 2025): Hi there, would it be possible to try again? This usually means the notarization server couldn't be contacted. Let me know if it persists.
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Reference: github-starred/ollama#6365