github-starred/ollama
2
0
Fork 0
mirror of https://github.com/ollama/ollama.git synced 2026-05-06 16:11:34 -05:00
Code Issues 14.5k Packages Projects Releases 120 Wiki Activity

[GH-ISSUE #9443] Unable to download the models through the terminal in the Mac OS after the latest update #6157

New Issue
Closed
opened 2026-04-12 17:30:23 -05:00 by GiteaMirror · 7 comments
GiteaMirror commented 2026-04-12 17:30:23 -05:00
Owner
Copy Link

Originally created by @dharantej1 on GitHub (Mar 1, 2025).
Original GitHub issue: https://github.com/ollama/ollama/issues/9443

What is the issue?

Unable to pull the models from the manifest. The request is being timeout from the URL. This started happening after the latest update 0.5.12

Relevant log output

ollama pull nomic-embed-text
pulling manifest 
pulling 970aa74c0a90...   0% ▕                ▏    0 B/274 MB                  
Error: max retries exceeded: Get "https://dd20bb891979d25aebc8bec07b2b3bbc.r2.cloudflarestorage.com/ollama/docker/registry/v2/blobs/sha256/97/970aa74c0a90ef7482477cf803618e776e173c007bf957f635f1015bfcfef0e6/data?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=66040c77ac1b787c3af820529859349a%2F20250301%2Fauto%2Fs3%2Faws4_request&X-Amz-Date=20250301T132758Z&X-Amz-Expires=86400&X-Amz-SignedHeaders=host&X-Amz-Signature=c5a5002c562a01f6ff1c7c04820104fd8cb6831a37fd26453216ce6c19b75bc1": dial tcp: lookup dd20bb891979d25aebc8bec07b2b3bbc.r2.cloudflarestorage.com: no such host

OS

macOS

GPU

Apple

CPU

Apple

Ollama version

0.5.12

Originally created by @dharantej1 on GitHub (Mar 1, 2025). Original GitHub issue: https://github.com/ollama/ollama/issues/9443 ### What is the issue? Unable to pull the models from the manifest. The request is being timeout from the URL. This started happening after the latest update 0.5.12 ### Relevant log output ```shell ollama pull nomic-embed-text pulling manifest pulling 970aa74c0a90... 0% ▕ ▏ 0 B/274 MB Error: max retries exceeded: Get "https://dd20bb891979d25aebc8bec07b2b3bbc.r2.cloudflarestorage.com/ollama/docker/registry/v2/blobs/sha256/97/970aa74c0a90ef7482477cf803618e776e173c007bf957f635f1015bfcfef0e6/data?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=66040c77ac1b787c3af820529859349a%2F20250301%2Fauto%2Fs3%2Faws4_request&X-Amz-Date=20250301T132758Z&X-Amz-Expires=86400&X-Amz-SignedHeaders=host&X-Amz-Signature=c5a5002c562a01f6ff1c7c04820104fd8cb6831a37fd26453216ce6c19b75bc1": dial tcp: lookup dd20bb891979d25aebc8bec07b2b3bbc.r2.cloudflarestorage.com: no such host ``` ### OS macOS ### GPU Apple ### CPU Apple ### Ollama version 0.5.12
GiteaMirror added the bug label 2026-04-12 17:30:23 -05:00
GiteaMirror commented 2026-04-12 17:30:24 -05:00
Author
Owner
Copy Link

@rick-github commented on GitHub (Mar 1, 2025):

Network issue. Follow these steps to debug.

<!-- gh-comment-id:2692279477 --> @rick-github commented on GitHub (Mar 1, 2025): Network issue. Follow [these steps](https://github.com/ollama/ollama/issues/8605#issuecomment-2639100703) to debug.
GiteaMirror commented 2026-04-12 17:30:25 -05:00
Author
Owner
Copy Link

@dharantej1 commented on GitHub (Mar 1, 2025):

@Mac ~ % dig dd20bb891979d25aebc8bec07b2b3bbc.r2.cloudflarestorage.com +trace

; <<>> DiG 9.10.6 <<>> dd20bb891979d25aebc8bec07b2b3bbc.r2.cloudflarestorage.com +trace
;; global options: +cmd
;; Received 17 bytes from 2409:40f0:11d7:18d0:e830:7ff:fe10:d52#53(2409:40f0:11d7:18d0:e830:7ff:fe10:d52) in 48 ms

<!-- gh-comment-id:2692282592 --> @dharantej1 commented on GitHub (Mar 1, 2025): @Mac ~ % dig dd20bb891979d25aebc8bec07b2b3bbc.r2.cloudflarestorage.com +trace ; <<>> DiG 9.10.6 <<>> dd20bb891979d25aebc8bec07b2b3bbc.r2.cloudflarestorage.com +trace ;; global options: +cmd ;; Received 17 bytes from 2409:40f0:11d7:18d0:e830:7ff:fe10:d52#53(2409:40f0:11d7:18d0:e830:7ff:fe10:d52) in 48 ms
GiteaMirror commented 2026-04-12 17:30:26 -05:00
Author
Owner
Copy Link

@rick-github commented on GitHub (Mar 1, 2025):

What's the result of

dig @2409:40f0:11d7:18d0:e830:7ff:fe10:d52 dd20bb891979d25aebc8bec07b2b3bbc.r2.cloudflarestorage.com +nsid
<!-- gh-comment-id:2692287011 --> @rick-github commented on GitHub (Mar 1, 2025): What's the result of ``` dig @2409:40f0:11d7:18d0:e830:7ff:fe10:d52 dd20bb891979d25aebc8bec07b2b3bbc.r2.cloudflarestorage.com +nsid ```
GiteaMirror commented 2026-04-12 17:30:26 -05:00
Author
Owner
Copy Link

@kekePower commented on GitHub (Mar 1, 2025):

% dig @2409:40f0:11d7:18d0:e830:7ff:fe10:d52 dd20bb891979d25aebc8bec07b2b3bbc.r2.cloudflarestorage.com +nsid ;; UDP setup with 2409:40f0:11d7:18d0:e830:7ff:fe10:d52#53(2409:40f0:11d7:18d0:e830:7ff:fe10:d52) for dd20bb891979d25aebc8bec07b2b3bbc.r2.cloudflarestorage.com failed: network unreachable. ;; no servers could be reached ;; UDP setup with 2409:40f0:11d7:18d0:e830:7ff:fe10:d52#53(2409:40f0:11d7:18d0:e830:7ff:fe10:d52) for dd20bb891979d25aebc8bec07b2b3bbc.r2.cloudflarestorage.com failed: network unreachable. ;; no servers could be reached ;; UDP setup with 2409:40f0:11d7:18d0:e830:7ff:fe10:d52#53(2409:40f0:11d7:18d0:e830:7ff:fe10:d52) for dd20bb891979d25aebc8bec07b2b3bbc.r2.cloudflarestorage.com failed: network unreachable. ;; no servers could be reached

<!-- gh-comment-id:2692369674 --> @kekePower commented on GitHub (Mar 1, 2025): `% dig @2409:40f0:11d7:18d0:e830:7ff:fe10:d52 dd20bb891979d25aebc8bec07b2b3bbc.r2.cloudflarestorage.com +nsid ;; UDP setup with 2409:40f0:11d7:18d0:e830:7ff:fe10:d52#53(2409:40f0:11d7:18d0:e830:7ff:fe10:d52) for dd20bb891979d25aebc8bec07b2b3bbc.r2.cloudflarestorage.com failed: network unreachable. ;; no servers could be reached ;; UDP setup with 2409:40f0:11d7:18d0:e830:7ff:fe10:d52#53(2409:40f0:11d7:18d0:e830:7ff:fe10:d52) for dd20bb891979d25aebc8bec07b2b3bbc.r2.cloudflarestorage.com failed: network unreachable. ;; no servers could be reached ;; UDP setup with 2409:40f0:11d7:18d0:e830:7ff:fe10:d52#53(2409:40f0:11d7:18d0:e830:7ff:fe10:d52) for dd20bb891979d25aebc8bec07b2b3bbc.r2.cloudflarestorage.com failed: network unreachable. ;; no servers could be reached`
GiteaMirror commented 2026-04-12 17:30:26 -05:00
Author
Owner
Copy Link

@dharantej1 commented on GitHub (Mar 1, 2025):

What's the result of

dig @2409:40f0:11d7:18d0:e830:7ff:fe10:d52 dd20bb891979d25aebc8bec07b2b3bbc.r2.cloudflarestorage.com +nsid

@Mac ~ % dig @2409:40f0:11d7:18d0:e830:7ff:fe10:d52 dd20bb891979d25aebc8bec07b2b3bbc.r2.cloudflarestorage.com +nsid

; <<>> DiG 9.10.6 <<>> @2409:40f0:11d7:18d0:e830:7ff:fe10:d52 dd20bb891979d25aebc8bec07b2b3bbc.r2.cloudflarestorage.com +nsid
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: REFUSED, id: 4759
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1232
;; QUESTION SECTION:
;dd20bb891979d25aebc8bec07b2b3bbc.r2.cloudflarestorage.com. IN A

;; Query time: 44 msec
;; SERVER: 2409:40f0:11d7:18d0:e830:7ff:fe10:d52#53(2409:40f0:11d7:18d0:e830:7ff:fe10:d52)
;; WHEN: Sun Mar 02 01:35:32 IST 2025
;; MSG SIZE rcvd: 86

<!-- gh-comment-id:2692392256 --> @dharantej1 commented on GitHub (Mar 1, 2025): > What's the result of > > ``` > dig @2409:40f0:11d7:18d0:e830:7ff:fe10:d52 dd20bb891979d25aebc8bec07b2b3bbc.r2.cloudflarestorage.com +nsid > ``` @Mac ~ % dig @2409:40f0:11d7:18d0:e830:7ff:fe10:d52 dd20bb891979d25aebc8bec07b2b3bbc.r2.cloudflarestorage.com +nsid ; <<>> DiG 9.10.6 <<>> @2409:40f0:11d7:18d0:e830:7ff:fe10:d52 dd20bb891979d25aebc8bec07b2b3bbc.r2.cloudflarestorage.com +nsid ; (1 server found) ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: REFUSED, id: 4759 ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 1 ;; OPT PSEUDOSECTION: ; EDNS: version: 0, flags:; udp: 1232 ;; QUESTION SECTION: ;dd20bb891979d25aebc8bec07b2b3bbc.r2.cloudflarestorage.com. IN A ;; Query time: 44 msec ;; SERVER: 2409:40f0:11d7:18d0:e830:7ff:fe10:d52#53(2409:40f0:11d7:18d0:e830:7ff:fe10:d52) ;; WHEN: Sun Mar 02 01:35:32 IST 2025 ;; MSG SIZE rcvd: 86
GiteaMirror commented 2026-04-12 17:30:27 -05:00
Author
Owner
Copy Link

@Woutifier commented on GitHub (Mar 6, 2025):

Hey @dharantej1

Could you also try the same but with the following IPs:

  • 2606:4700:58::a29f:2c76
  • 108.162.195.118

The fact that your resolver is giving you a REFUSED might indicate that your ISP is applying some DNS level filtering. If the issue was with reachability of our nameservers I'd expect either a SERVFAIL or a timeout 🤔

<!-- gh-comment-id:2704088158 --> @Woutifier commented on GitHub (Mar 6, 2025): Hey @dharantej1 Could you also try the same but with the following IPs: - 2606:4700:58::a29f:2c76 - 108.162.195.118 The fact that your resolver is giving you a REFUSED might indicate that your ISP is applying some DNS level filtering. If the issue was with reachability of our nameservers I'd expect either a SERVFAIL or a timeout 🤔
GiteaMirror commented 2026-04-12 17:30:27 -05:00
Author
Owner
Copy Link

@albcn commented on GitHub (Mar 30, 2025):

I am am having the same issue. Modifying hosts to point to 108.162.195.118 works for me in the two systems I was having the issue (one command line, the second docker, both apple silicon)
Thank you for the hint.

<!-- gh-comment-id:2764745011 --> @albcn commented on GitHub (Mar 30, 2025): I am am having the same issue. Modifying hosts to point to 108.162.195.118 works for me in the two systems I was having the issue (one command line, the second docker, both apple silicon) Thank you for the hint.
Sign in to join this conversation.
No Branch/Tag Specified
Branches Tags
Labels
Clear labels
amd
api
app
bug
build
cli
cloud
compatibility
context-length
create
docker
documentation
embeddings
feature request
feedback wanted
good first issue
gpt-oss
gpu
harmony
help wanted
image
install
intel
js
launch
linux
macos
memory
mlx
model
needs more info
networking
nvidia
ollama.com
performance
pull-request
Mirrored from GitHub Pull Request
 python
question
registry
rendering
thinking
tools
top
vulkan
windows
wsl
No Label bug
Milestone
No items
No Milestone
Projects
Clear projects
No project
Assignees
Clear assignees
GiteaMirror ninjasurge
No Assignees
1 Participants
Notifications
Due Date
No due date set.
Dependencies

No dependencies set.

Reference: github-starred/ollama#6157
Delete Branch "%!s()"

Deleting a branch is permanent. Although the deleted branch may continue to exist for a short time before it actually gets removed, it CANNOT be undone in most cases. Continue?