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[GH-ISSUE #15624] ollama: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.28' not found (required by ollama) #56481

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opened 2026-04-29 10:53:12 -05:00 by GiteaMirror · 3 comments
GiteaMirror commented 2026-04-29 10:53:12 -05:00
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Originally created by @carol599 on GitHub (Apr 16, 2026).
Original GitHub issue: https://github.com/ollama/ollama/issues/15624

What is the issue?

ollama: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.28' not found (required by ollama)
Hello, may I ask if the latest version of ollama does not support Ubuntu 18.04? I encountered this problem during the installation process, but currently I am unable to upgrade the system.

Relevant log output

OS

No response

GPU

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CPU

No response

Ollama version

No response

Originally created by @carol599 on GitHub (Apr 16, 2026). Original GitHub issue: https://github.com/ollama/ollama/issues/15624 ### What is the issue? ollama: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.28' not found (required by ollama) Hello, may I ask if the latest version of ollama does not support Ubuntu 18.04? I encountered this problem during the installation process, but currently I am unable to upgrade the system. ### Relevant log output ```shell ``` ### OS _No response_ ### GPU _No response_ ### CPU _No response_ ### Ollama version _No response_
GiteaMirror added the bug label 2026-04-29 10:53:12 -05:00
GiteaMirror commented 2026-04-29 10:53:14 -05:00
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@Mati0kez commented on GitHub (Apr 16, 2026):

This looks like a GLIBC version compatibility issue — the binary was likely built on a newer Ubuntu/CentOS and deployed on Ubuntu 18.04 which has GLIBC 2.27. Happy to investigate whether this is a build configuration issue or if a compat build can be added.

<!-- gh-comment-id:4262396669 --> @Mati0kez commented on GitHub (Apr 16, 2026): This looks like a GLIBC version compatibility issue — the binary was likely built on a newer Ubuntu/CentOS and deployed on Ubuntu 18.04 which has GLIBC 2.27. Happy to investigate whether this is a build configuration issue or if a compat build can be added.
GiteaMirror commented 2026-04-29 10:53:15 -05:00
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@Mati0kez commented on GitHub (Apr 16, 2026):

This looks like a GLIBC version compatibility issue — the binary was likely built on a newer system and deployed on Ubuntu 18.04 which has GLIBC 2.27. Happy to investigate whether this is a build configuration issue.

<!-- gh-comment-id:4262434938 --> @Mati0kez commented on GitHub (Apr 16, 2026): This looks like a GLIBC version compatibility issue — the binary was likely built on a newer system and deployed on Ubuntu 18.04 which has GLIBC 2.27. Happy to investigate whether this is a build configuration issue.
GiteaMirror commented 2026-04-29 10:53:15 -05:00
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@PureBlissAK commented on GitHub (Apr 18, 2026):

🤖 Automated Triage & Analysis Report

Issue: #15624
Analyzed: 2026-04-18T18:19:21.801404

Analysis

  • Type: unknown
  • Severity: medium
  • Components: unknown

Implementation Plan

  • Effort: medium
  • Steps:

This issue has been triaged and marked for implementation.

<!-- gh-comment-id:4274304748 --> @PureBlissAK commented on GitHub (Apr 18, 2026): <!-- ollama-issue-orchestrator:v1 issue:15624 --> ## 🤖 Automated Triage & Analysis Report **Issue**: #15624 **Analyzed**: 2026-04-18T18:19:21.801404 ### Analysis - **Type**: unknown - **Severity**: medium - **Components**: unknown ### Implementation Plan - **Effort**: medium - **Steps**: *This issue has been triaged and marked for implementation.*
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