[GH-ISSUE #15362] Cannot copy/paste model files from PC A to B #56342

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opened 2026-04-29 10:40:47 -05:00 by GiteaMirror · 3 comments
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Originally created by @Jigit-ship-it on GitHub (Apr 6, 2026).
Original GitHub issue: https://github.com/ollama/ollama/issues/15362

What is the issue?

I've downloaded gemma4:31b, tried to copy/paste model files from PC A to B.
(C:\Users\Administrator.ollama\models)
It has worked well before updating Ollama 0.20.2,
but now no, suggesting me to download the model even though it is there.

PS C:\Users\Administrator> ollama

pulling manifest
pulling 280af6832eca: 100% ▕██████████████████████████████████████████████████████████▏ 19 GB
pulling 7339fa418c9a: 18% ▕██████████ ▏ 2.0 KB/ 11 KB
Error: selecting model: failed to pull gemma4:31b: max retries exceeded: EOF
Ollama 0.20.2

Relevant log output


OS

No response

GPU

No response

CPU

No response

Ollama version

latest

Originally created by @Jigit-ship-it on GitHub (Apr 6, 2026). Original GitHub issue: https://github.com/ollama/ollama/issues/15362 ### What is the issue? I've downloaded gemma4:31b, tried to copy/paste model files from PC A to B. (C:\Users\Administrator\.ollama\models) It has worked well before updating Ollama 0.20.2, but now no, suggesting me to download the model even though it is there. PS C:\Users\Administrator> ollama pulling manifest pulling 280af6832eca: 100% ▕██████████████████████████████████████████████████████████▏ 19 GB pulling 7339fa418c9a: 18% ▕██████████ ▏ 2.0 KB/ 11 KB Error: selecting model: failed to pull gemma4:31b: max retries exceeded: EOF Ollama 0.20.2 ### Relevant log output ```shell ``` ### OS _No response_ ### GPU _No response_ ### CPU _No response_ ### Ollama version latest
GiteaMirror added the bug label 2026-04-29 10:40:47 -05:00
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@rick-github commented on GitHub (Apr 6, 2026):

What does ollama list gemma4:31b show on both PCs?

<!-- gh-comment-id:4191753216 --> @rick-github commented on GitHub (Apr 6, 2026): What does `ollama list gemma4:31b` show on both PCs?
Author
Owner

@Jigit-ship-it commented on GitHub (Apr 6, 2026):

PC A
ollama list gemma4:31b
NAME ID SIZE MODIFIED
gemma4:31b 6316f0629137 19 GB 3 days ago

PC B

ollama list gemma4:31b
NAME ID SIZE MODIFIED
gemma4:31b 6316f0629137 19 GB 3 days ago

<!-- gh-comment-id:4191760982 --> @Jigit-ship-it commented on GitHub (Apr 6, 2026): PC A ollama list gemma4:31b NAME ID SIZE MODIFIED gemma4:31b 6316f0629137 19 GB 3 days ago PC B ollama list gemma4:31b NAME ID SIZE MODIFIED gemma4:31b 6316f0629137 19 GB 3 days ago
Author
Owner

@PureBlissAK commented on GitHub (Apr 18, 2026):

🤖 Automated Triage & Analysis Report

Issue: #15362
Analyzed: 2026-04-18T18:22:29.975224

Analysis

  • Type: unknown
  • Severity: medium
  • Components: unknown

Implementation Plan

  • Effort: medium
  • Steps:

This issue has been triaged and marked for implementation.

<!-- gh-comment-id:4274310099 --> @PureBlissAK commented on GitHub (Apr 18, 2026): <!-- ollama-issue-orchestrator:v1 issue:15362 --> ## 🤖 Automated Triage & Analysis Report **Issue**: #15362 **Analyzed**: 2026-04-18T18:22:29.975224 ### Analysis - **Type**: unknown - **Severity**: medium - **Components**: unknown ### Implementation Plan - **Effort**: medium - **Steps**: *This issue has been triaged and marked for implementation.*
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Reference: github-starred/ollama#56342