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[GH-ISSUE #13882] 购买的云服务无法登录使用，极大概率是ollama官网https证书问题 #55595

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opened 2026-04-29 09:27:39 -05:00 by GiteaMirror · 10 comments
GiteaMirror commented 2026-04-29 09:27:39 -05:00
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Originally created by @ghost on GitHub (Jan 24, 2026).
Original GitHub issue: https://github.com/ollama/ollama/issues/13882

目前云服务完全无法使用，经过测试目前最大可能为https证书问题：以前手机edge浏览器登录过ollama云服务（很可能是缓存了证书），现在仍旧可以正常登录访问操作（例如登录、add key），但使用其他浏览器或PC均无法访问，不同地域、或使用VPN也均无法访问，建议官方尽快处理查明问题，否则购买服务的用户也都无法使用。

Image

Image

Image

Image

OS

Windows

GPU

No response

CPU

No response

Ollama version

云服务

Originally created by @ghost on GitHub (Jan 24, 2026). Original GitHub issue: https://github.com/ollama/ollama/issues/13882 目前云服务完全无法使用，经过测试目前最大可能为https证书问题：以前手机edge浏览器登录过ollama云服务（很可能是缓存了证书），现在仍旧可以正常登录访问操作（例如登录、add key），但使用其他浏览器或PC均无法访问，不同地域、或使用VPN也均无法访问，建议官方尽快处理查明问题，否则购买服务的用户也都无法使用。 <img width="971" height="804" alt="Image" src="https://github.com/user-attachments/assets/4ff8d605-04ad-48bc-8cb8-df7ca3bab5c0" /> ![Image](https://github.com/user-attachments/assets/ae3b734c-ed4a-4e12-b94a-e4ae81fdf82d) ![Image](https://github.com/user-attachments/assets/0700dbba-e08b-4e9d-9e6f-f6dd13c4c75b) <img width="1884" height="694" alt="Image" src="https://github.com/user-attachments/assets/2096c603-106d-4d93-9868-1cb384fcfb5f" /> ```shell ``` ### OS Windows ### GPU _No response_ ### CPU _No response_ ### Ollama version 云服务
GiteaMirror added the bug label 2026-04-29 09:27:39 -05:00
GiteaMirror commented 2026-04-29 09:27:41 -05:00
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@rick-github commented on GitHub (Jan 24, 2026):

The HTTPS certificate is fine, it's possible that your connection is suffering a MITM attack.

$ openssl s_client -showcerts -connect ollama.com:443 < /dev/null
CONNECTED(00000003)
depth=2 C = US, O = Google Trust Services LLC, CN = GTS Root R1
verify return:1
depth=1 C = US, O = Google Trust Services, CN = WR3
verify return:1
depth=0 CN = ollama.com
verify return:1
---
Certificate chain
 0 s:CN = ollama.com
   i:C = US, O = Google Trust Services, CN = WR3
   a:PKEY: rsaEncryption, 2048 (bit); sigalg: RSA-SHA256
   v:NotBefore: Jan  7 10:32:26 2026 GMT; NotAfter: Apr  7 11:26:40 2026 GMT
-----BEGIN CERTIFICATE-----
MIIFRTCCBC2gAwIBAgIRAKFOO+ayRAiLEjqugwVla3IwDQYJKoZIhvcNAQELBQAw
OzELMAkGA1UEBhMCVVMxHjAcBgNVBAoTFUdvb2dsZSBUcnVzdCBTZXJ2aWNlczEM
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EKkWE1vMYlhN
-----END CERTIFICATE-----
 1 s:C = US, O = Google Trust Services, CN = WR3
   i:C = US, O = Google Trust Services LLC, CN = GTS Root R1
   a:PKEY: rsaEncryption, 2048 (bit); sigalg: RSA-SHA256
   v:NotBefore: Dec 13 09:00:00 2023 GMT; NotAfter: Feb 20 14:00:00 2029 GMT
-----BEGIN CERTIFICATE-----
MIIFCzCCAvOgAwIBAgIQf/AFqRVo1jq8IoYWhKpLWjANBgkqhkiG9w0BAQsFADBH
MQswCQYDVQQGEwJVUzEiMCAGA1UEChMZR29vZ2xlIFRydXN0IFNlcnZpY2VzIExM
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n5Nu04lrU6xufuZqRosEQw2o0UAyzDoyA52NXzJTWr1G2FVg/0A9hdrQ/6fe9G31
67zKxNqXErs6MpHttEouGbpm2ftzrmcvruYxTfxc4G2GwBi3LFLozNpy042gDfXB
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VnBaa6Eiz6pngZ1u6OeO/1UzfhmyTm0n0G+9JZ3KS2Mq08isNgXHLnhlHJaphpE=
-----END CERTIFICATE-----
 2 s:C = US, O = Google Trust Services LLC, CN = GTS Root R1
   i:C = BE, O = GlobalSign nv-sa, OU = Root CA, CN = GlobalSign Root CA
   a:PKEY: rsaEncryption, 4096 (bit); sigalg: RSA-SHA256
   v:NotBefore: Jun 19 00:00:42 2020 GMT; NotAfter: Jan 28 00:00:42 2028 GMT
-----BEGIN CERTIFICATE-----
MIIFYjCCBEqgAwIBAgIQd70NbNs2+RrqIQ/E8FjTDTANBgkqhkiG9w0BAQsFADBX
MQswCQYDVQQGEwJCRTEZMBcGA1UEChMQR2xvYmFsU2lnbiBudi1zYTEQMA4GA1UE
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MAKGHWh0dHA6Ly9wa2kuZ29vZy9nc3IxL2dzcjEuY3J0MDIGA1UdHwQrMCkwJ6Al
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MAgGBmeBDAECATAIBgZngQwBAgIwDQYLKwYBBAHWeQIFAwIwDQYLKwYBBAHWeQIF
AwMwDQYJKoZIhvcNAQELBQADggEBADSkHrEoo9C0dhemMXoh6dFSPsjbdBZBiLg9
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WprKASOshIArAoyZl+tJaox118fessmXn1hIVw41oeQa1v1vg4Fv74zPl6/AhSrw
9U5pCZEt4Wi4wStz6dTZ/CLANx8LZh1J7QJVj2fhMtfTJr9w4z30Z209fOU0iOMy
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d0lIKO2d1xozclOzgjXPYovJJIultzkMu34qQb9Sz/yilrbCgj8=
-----END CERTIFICATE-----
---
Server certificate
subject=CN = ollama.com
issuer=C = US, O = Google Trust Services, CN = WR3
---
No client certificate CA names sent
Peer signing digest: SHA256
Peer signature type: RSA-PSS
Server Temp Key: X25519, 253 bits
---
SSL handshake has read 4534 bytes and written 392 bytes
Verification: OK
---
New, TLSv1.3, Cipher is TLS_AES_256_GCM_SHA384
Server public key is 2048 bit
Secure Renegotiation IS NOT supported
Compression: NONE
Expansion: NONE
No ALPN negotiated
Early data was not sent
Verify return code: 0 (ok)
---
DONE
<!-- gh-comment-id:3794739907 --> @rick-github commented on GitHub (Jan 24, 2026): The HTTPS certificate is fine, it's possible that your connection is suffering a MITM attack. ```console $ openssl s_client -showcerts -connect ollama.com:443 < /dev/null CONNECTED(00000003) depth=2 C = US, O = Google Trust Services LLC, CN = GTS Root R1 verify return:1 depth=1 C = US, O = Google Trust Services, CN = WR3 verify return:1 depth=0 CN = ollama.com verify return:1 --- Certificate chain 0 s:CN = ollama.com i:C = US, O = Google Trust Services, CN = WR3 a:PKEY: rsaEncryption, 2048 (bit); sigalg: RSA-SHA256 v:NotBefore: Jan 7 10:32:26 2026 GMT; NotAfter: Apr 7 11:26:40 2026 GMT -----BEGIN CERTIFICATE----- MIIFRTCCBC2gAwIBAgIRAKFOO+ayRAiLEjqugwVla3IwDQYJKoZIhvcNAQELBQAw OzELMAkGA1UEBhMCVVMxHjAcBgNVBAoTFUdvb2dsZSBUcnVzdCBTZXJ2aWNlczEM MAoGA1UEAxMDV1IzMB4XDTI2MDEwNzEwMzIyNloXDTI2MDQwNzExMjY0MFowFTET MBEGA1UEAxMKb2xsYW1hLmNvbTCCASIwDQYJKoZIhvcNAQEBBQADggEPADCCAQoC ggEBALNRg9tfFegFuT9OX9iAk4cScPmUByDzod0aS7rNhKlGg2dnfF6Hg+9YlKTa QMdxHnrdsWp0w9jXl1hSWg5Dqr1Gofe51kBwsdZwqVz9fJNpDZhWD06xxYOF58xc Cby9GB0G9aw/2Bjc9X0jU9ytWS527ejLJLCxJZi2EoDbLPiyTHs/H8u9nPsm6sNP 0wPeEId/+8KCcNs9QFTCiMKcwC0bZqbDOVTSj3PspZU9DP+c4za/TZ8xR6+vRo+z qU4IUoMipbhNoNeKN8CpKeqMWxyICUWP/Z91gpFU2CDcgPSeVhhGnBNHdGQGaaHC kjepwJfyK9yDQzwOeZeKLlGnfEcCAwEAAaOCAmgwggJkMA4GA1UdDwEB/wQEAwIF oDATBgNVHSUEDDAKBggrBgEFBQcDATAMBgNVHRMBAf8EAjAAMB0GA1UdDgQWBBTb AKpWvC0SSrArCSsUbUt2Ti7/pTAfBgNVHSMEGDAWgBTHgfX9jojZADxNY6JQMSSg ziP+IzBeBggrBgEFBQcBAQRSMFAwJwYIKwYBBQUHMAGGG2h0dHA6Ly9vLnBraS5n b29nL3Mvd3IzL29VNDAlBggrBgEFBQcwAoYZaHR0cDovL2kucGtpLmdvb2cvd3Iz LmNydDA6BgNVHREEMzAxggpvbGxhbWEuY29tgg53d3cub2xsYW1hLmNvbYITcmVn aXN0cnkub2xsYW1hLmNvbTATBgNVHSAEDDAKMAgGBmeBDAECATA2BgNVHR8ELzAt MCugKaAnhiVodHRwOi8vYy5wa2kuZ29vZy93cjMvN2VfMU1zaDFiUlUuY3JsMIIB BAYKKwYBBAHWeQIEAgSB9QSB8gDwAHcADleUvPOuqT4zGyyZB7P3kN+bwj1xMiXd IaklrGHFTiEAAAGbmDrD5wAABAMASDBGAiEAsJVbtfZFrR0pCPPZq7b5exoPkx+5 pQzklO7WQoNO6AkCIQCo+Eu5psmdFdTYG+o2lV6keMpRU+TBDKgkgAO+/mXqiQB1 AGQRxGykEuyniRyiAi4AvKtPKAfUHjUnq+r+1QPJfc3wAAABm5g6xAYAAAQDAEYw RAIgCK50zFe9AiUF+iL1kDQ57j5uHq0Y/axHeKIXIqel6VwCIGWr1DnV76zxBB3I WcQSUs8ySjy2hyLs+sM78z9GlKLdMA0GCSqGSIb3DQEBCwUAA4IBAQBGViMlKDJe D2jkGFOWtN1w7BCWI2TxhH1VGfhgUxtg71XQkxr5fiP2cXoInKU8fmZT2UOjboiX PwnIAshp2gjOD8aSf8jEYV6LlYD6K4Zsha7BGhjJwy/Nk+LYtmB1Vdke6MDjGunF XiQW7miKLl4+kKJu4RHzSBnmHilFkkhC0bLmEPW3FFVimHGTZeWGwwYz5qcVeXia rBH3nRmF0cJ4mYHGzhzFUbD02ZtSLqyNHqUddBOCyom46nklNHsC7YidhsBVeA2U zD7PZEdQj22xl4JdvsJ0F9UClWYhU/zsmYD93BVag+SXoxTMnh6R5/piQgPZiejG EKkWE1vMYlhN -----END CERTIFICATE----- 1 s:C = US, O = Google Trust Services, CN = WR3 i:C = US, O = Google Trust Services LLC, CN = GTS Root R1 a:PKEY: rsaEncryption, 2048 (bit); sigalg: RSA-SHA256 v:NotBefore: Dec 13 09:00:00 2023 GMT; NotAfter: Feb 20 14:00:00 2029 GMT -----BEGIN CERTIFICATE----- MIIFCzCCAvOgAwIBAgIQf/AFqRVo1jq8IoYWhKpLWjANBgkqhkiG9w0BAQsFADBH MQswCQYDVQQGEwJVUzEiMCAGA1UEChMZR29vZ2xlIFRydXN0IFNlcnZpY2VzIExM QzEUMBIGA1UEAxMLR1RTIFJvb3QgUjEwHhcNMjMxMjEzMDkwMDAwWhcNMjkwMjIw MTQwMDAwWjA7MQswCQYDVQQGEwJVUzEeMBwGA1UEChMVR29vZ2xlIFRydXN0IFNl cnZpY2VzMQwwCgYDVQQDEwNXUjMwggEiMA0GCSqGSIb3DQEBAQUAA4IBDwAwggEK AoIBAQCPNHWHr4RyFI0HEJFvA6zx1Ag1mhnymxiJNGyYj3rU3eoF6N4bfIxUErp5 ivsYDQ18nPO9OOSoXsYzy0aJb0ag6TdjjdzM1ZdOMq17HSMFufV7SUOY0LxXx1N4 GLHtp1SyfIa+8FRFvIe6mVkd9LjbAPuBT0YrYl6xOqUqFyOsor7FjuVe/XEefaS0 I30EUrI00t+ZrIfGTFlf+OZPjnWSwrIwRpLQtg3H5Iln/z9UlCdl4wHISiyEL2Vf za1c/aatQVvcTD8XlpF9qdg8Uyoc0ObUd+ZDSsK3+Eiiza1jtSVrlnIdgUVvhmnE 5OZ4TDHmoX+nAXMKh++HiXLM08WNAgMBAAGjgf4wgfswDgYDVR0PAQH/BAQDAgGG MB0GA1UdJQQWMBQGCCsGAQUFBwMBBggrBgEFBQcDAjASBgNVHRMBAf8ECDAGAQH/ AgEAMB0GA1UdDgQWBBTHgfX9jojZADxNY6JQMSSgziP+IzAfBgNVHSMEGDAWgBTk rysmcRorSCeFL1JmLO/wiRNxPjA0BggrBgEFBQcBAQQoMCYwJAYIKwYBBQUHMAKG GGh0dHA6Ly9pLnBraS5nb29nL3IxLmNydDArBgNVHR8EJDAiMCCgHqAchhpodHRw Oi8vYy5wa2kuZ29vZy9yL3IxLmNybDATBgNVHSAEDDAKMAgGBmeBDAECATANBgkq hkiG9w0BAQsFAAOCAgEAnI1DlJQzSKcWbyXXrJSsgKMo6KG74TMqhsuTg67a0FX0 2752+eiJb5YsOJc8DVOHalwpOvbuPdl5BuAEgIK4Va7l9j3J9M1/EjeWjGTM3Ros zmBJGu82oz6EWi5q75xeF+onJmh2Hm98a/yJAI/mODXq5LofYcQ9AffKP9ZMZu+Y wW+/qHqyX2JhaOntvl7i8S+l1Y8CcKEqM1NFK4s4EBYPRFjZDawOHX7fSchbSMVP n5Nu04lrU6xufuZqRosEQw2o0UAyzDoyA52NXzJTWr1G2FVg/0A9hdrQ/6fe9G31 67zKxNqXErs6MpHttEouGbpm2ftzrmcvruYxTfxc4G2GwBi3LFLozNpy042gDfXB zDyn1staWsy7+QnzMlR59Fz6jBOk5R4LT+ma0+KjnfRhMh5T2ucm69HkvNQtDZlV a1tLUlzs0zLEdQSehTCjZ6SYsGt2bMVK6dvtxzcyCP0QDUFnNXCwgw12+mGSkAuj 4ORi8kMRpnL8UEjkNbdw9KL1eYbEC3D0GPue2Yk2AGhxkmcdm1BoOp05kYw/Nnqg h7QV8DKyBTUHbjH0pXlLiOsSOY+CLh1eTM+Do6rSjqGnDQeUXylZmPCmuveaw38I VnBaa6Eiz6pngZ1u6OeO/1UzfhmyTm0n0G+9JZ3KS2Mq08isNgXHLnhlHJaphpE= -----END CERTIFICATE----- 2 s:C = US, O = Google Trust Services LLC, CN = GTS Root R1 i:C = BE, O = GlobalSign nv-sa, OU = Root CA, CN = GlobalSign Root CA a:PKEY: rsaEncryption, 4096 (bit); sigalg: RSA-SHA256 v:NotBefore: Jun 19 00:00:42 2020 GMT; NotAfter: Jan 28 00:00:42 2028 GMT -----BEGIN CERTIFICATE----- MIIFYjCCBEqgAwIBAgIQd70NbNs2+RrqIQ/E8FjTDTANBgkqhkiG9w0BAQsFADBX MQswCQYDVQQGEwJCRTEZMBcGA1UEChMQR2xvYmFsU2lnbiBudi1zYTEQMA4GA1UE CxMHUm9vdCBDQTEbMBkGA1UEAxMSR2xvYmFsU2lnbiBSb290IENBMB4XDTIwMDYx OTAwMDA0MloXDTI4MDEyODAwMDA0MlowRzELMAkGA1UEBhMCVVMxIjAgBgNVBAoT GUdvb2dsZSBUcnVzdCBTZXJ2aWNlcyBMTEMxFDASBgNVBAMTC0dUUyBSb290IFIx MIICIjANBgkqhkiG9w0BAQEFAAOCAg8AMIICCgKCAgEAthECix7joXebO9y/lD63 ladAPKH9gvl9MgaCcfb2jH/76Nu8ai6Xl6OMS/kr9rH5zoQdsfnFl97vufKj6bwS iV6nqlKr+CMny6SxnGPb15l+8Ape62im9MZaRw1NEDPjTrETo8gYbEvs/AmQ351k KSUjB6G00j0uYODP0gmHu81I8E3CwnqIiru6z1kZ1q+PsAewnjHxgsHA3y6mbWwZ DrXYfiYaRQM9sHmklCitD38m5agI/pboPGiUU+6DOogrFZYJsuB6jC511pzrp1Zk j5ZPaK49l8KEj8C8QMALXL32h7M1bKwYUH+E4EzNktMg6TO8UpmvMrUpsyUqtEj5 cuHKZPfmghCN6J3Cioj6OGaK/GP5Afl4/Xtcd/p2h/rs37EOeZVXtL0m79YB0esW CruOC7XFxYpVq9Os6pFLKcwZpDIlTirxZUTQAs6qzkm06p98g7BAe+dDq6dso499 iYH6TKX/1Y7DzkvgtdizjkXPdsDtQCv9Uw+wp9U7DbGKogPeMa3Md+pvez7W35Ei Eua++tgy/BBjFFFy3l3WFpO9KWgz7zpm7AeKJt8T11dleCfeXkkUAKIAf5qoIbap sZWwpbkNFhHax2xIPEDgfg1azVY80ZcFuctL7TlLnMQ/0lUTbiSw1nH69MG6zO0b 9f6BQdgAmD06yK56mDcYBZUCAwEAAaOCATgwggE0MA4GA1UdDwEB/wQEAwIBhjAP BgNVHRMBAf8EBTADAQH/MB0GA1UdDgQWBBTkrysmcRorSCeFL1JmLO/wiRNxPjAf BgNVHSMEGDAWgBRge2YaRQ2XyolQL30EzTSo//z9SzBgBggrBgEFBQcBAQRUMFIw JQYIKwYBBQUHMAGGGWh0dHA6Ly9vY3NwLnBraS5nb29nL2dzcjEwKQYIKwYBBQUH MAKGHWh0dHA6Ly9wa2kuZ29vZy9nc3IxL2dzcjEuY3J0MDIGA1UdHwQrMCkwJ6Al oCOGIWh0dHA6Ly9jcmwucGtpLmdvb2cvZ3NyMS9nc3IxLmNybDA7BgNVHSAENDAy MAgGBmeBDAECATAIBgZngQwBAgIwDQYLKwYBBAHWeQIFAwIwDQYLKwYBBAHWeQIF AwMwDQYJKoZIhvcNAQELBQADggEBADSkHrEoo9C0dhemMXoh6dFSPsjbdBZBiLg9 NR3t5P+T4Vxfq7vqfM/b5A3Ri1fyJm9bvhdGaJQ3b2t6yMAYN/olUazsaL+yyEn9 WprKASOshIArAoyZl+tJaox118fessmXn1hIVw41oeQa1v1vg4Fv74zPl6/AhSrw 9U5pCZEt4Wi4wStz6dTZ/CLANx8LZh1J7QJVj2fhMtfTJr9w4z30Z209fOU0iOMy +qduBmpvvYuR7hZL6Dupszfnw0Skfths18dG9ZKb59UhvmaSGZRVbNQpsg3BZlvi d0lIKO2d1xozclOzgjXPYovJJIultzkMu34qQb9Sz/yilrbCgj8= -----END CERTIFICATE----- --- Server certificate subject=CN = ollama.com issuer=C = US, O = Google Trust Services, CN = WR3 --- No client certificate CA names sent Peer signing digest: SHA256 Peer signature type: RSA-PSS Server Temp Key: X25519, 253 bits --- SSL handshake has read 4534 bytes and written 392 bytes Verification: OK --- New, TLSv1.3, Cipher is TLS_AES_256_GCM_SHA384 Server public key is 2048 bit Secure Renegotiation IS NOT supported Compression: NONE Expansion: NONE No ALPN negotiated Early data was not sent Verify return code: 0 (ok) --- DONE ```
GiteaMirror commented 2026-04-29 09:27:42 -05:00
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@ghost commented on GitHub (Jan 24, 2026):

DONE

那如何解释在同一网络状态下，以前登录过的手机可以正常访问呢？没有登录过的手机在同一网络下也无法访问ollama网站，而且我用其他地区的电脑也无法访问网站，不可能中国全境都遭到攻击了吧？

<!-- gh-comment-id:3794743849 --> @ghost commented on GitHub (Jan 24, 2026): > --- > DONE 那如何解释在同一网络状态下，以前登录过的手机可以正常访问呢？没有登录过的手机在同一网络下也无法访问ollama网站，而且我用其他地区的电脑也无法访问网站，不可能中国全境都遭到攻击了吧？
GiteaMirror commented 2026-04-29 09:27:43 -05:00
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@ghost commented on GitHub (Jan 24, 2026):

显示没有证书，这不仅是我一个人的问题，其他人也无法访问

Image
<!-- gh-comment-id:3794771430 --> @ghost commented on GitHub (Jan 24, 2026): 显示没有证书，这不仅是我一个人的问题，其他人也无法访问 <img width="809" height="790" alt="Image" src="https://github.com/user-attachments/assets/7d20d5e4-7f9e-40c3-bf13-7419b1850191" />
GiteaMirror commented 2026-04-29 09:27:44 -05:00
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@EndCredits commented on GitHub (Jan 24, 2026):

Is it impossible to access even using cellular data? I'm in Shijiazhuang, Hebei Province, and the TLS connection works perfectly.

Connecting to 198.18.1.6
CONNECTED(00000005)
depth=2 C=US, O=Google Trust Services LLC, CN=GTS Root R1
verify return:1
depth=1 C=US, O=Google Trust Services, CN=WR3
verify return:1
depth=0 CN=ollama.com
verify return:1
---
Certificate chain
 0 s:CN=ollama.com
   i:C=US, O=Google Trust Services, CN=WR3
   a:PKEY: RSA, 2048 (bit); sigalg: sha256WithRSAEncryption
   v:NotBefore: Jan  7 10:32:26 2026 GMT; NotAfter: Apr  7 11:26:40 2026 GMT
-----BEGIN CERTIFICATE-----
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-----END CERTIFICATE-----
 1 s:C=US, O=Google Trust Services, CN=WR3
   i:C=US, O=Google Trust Services LLC, CN=GTS Root R1
   a:PKEY: RSA, 2048 (bit); sigalg: sha256WithRSAEncryption
   v:NotBefore: Dec 13 09:00:00 2023 GMT; NotAfter: Feb 20 14:00:00 2029 GMT
-----BEGIN CERTIFICATE-----
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-----END CERTIFICATE-----
 2 s:C=US, O=Google Trust Services LLC, CN=GTS Root R1
   i:C=BE, O=GlobalSign nv-sa, OU=Root CA, CN=GlobalSign Root CA
   a:PKEY: RSA, 4096 (bit); sigalg: sha256WithRSAEncryption
   v:NotBefore: Jun 19 00:00:42 2020 GMT; NotAfter: Jan 28 00:00:42 2028 GMT
-----BEGIN CERTIFICATE-----
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-----END CERTIFICATE-----
---
Server certificate
subject=CN=ollama.com
issuer=C=US, O=Google Trust Services, CN=WR3
---
No client certificate CA names sent
Peer signing digest: SHA256
Peer signature type: rsa_pss_rsae_sha256
Peer Temp Key: X25519, 253 bits
---
SSL handshake has read 4534 bytes and written 1621 bytes
Verification: OK
---
New, TLSv1.3, Cipher is TLS_AES_256_GCM_SHA384
Protocol: TLSv1.3
Server public key is 2048 bit
This TLS version forbids renegotiation.
Compression: NONE
Expansion: NONE
No ALPN negotiated
Early data was not sent
Verify return code: 0 (ok)
---
DONE
<!-- gh-comment-id:3794793191 --> @EndCredits commented on GitHub (Jan 24, 2026): Is it impossible to access even using cellular data? I'm in Shijiazhuang, Hebei Province, and the TLS connection works perfectly. ``` Connecting to 198.18.1.6 CONNECTED(00000005) depth=2 C=US, O=Google Trust Services LLC, CN=GTS Root R1 verify return:1 depth=1 C=US, O=Google Trust Services, CN=WR3 verify return:1 depth=0 CN=ollama.com verify return:1 --- Certificate chain 0 s:CN=ollama.com i:C=US, O=Google Trust Services, CN=WR3 a:PKEY: RSA, 2048 (bit); sigalg: sha256WithRSAEncryption v:NotBefore: Jan 7 10:32:26 2026 GMT; NotAfter: Apr 7 11:26:40 2026 GMT -----BEGIN CERTIFICATE----- MIIFRTCCBC2gAwIBAgIRAKFOO+ayRAiLEjqugwVla3IwDQYJKoZIhvcNAQELBQAw OzELMAkGA1UEBhMCVVMxHjAcBgNVBAoTFUdvb2dsZSBUcnVzdCBTZXJ2aWNlczEM MAoGA1UEAxMDV1IzMB4XDTI2MDEwNzEwMzIyNloXDTI2MDQwNzExMjY0MFowFTET MBEGA1UEAxMKb2xsYW1hLmNvbTCCASIwDQYJKoZIhvcNAQEBBQADggEPADCCAQoC ggEBALNRg9tfFegFuT9OX9iAk4cScPmUByDzod0aS7rNhKlGg2dnfF6Hg+9YlKTa QMdxHnrdsWp0w9jXl1hSWg5Dqr1Gofe51kBwsdZwqVz9fJNpDZhWD06xxYOF58xc Cby9GB0G9aw/2Bjc9X0jU9ytWS527ejLJLCxJZi2EoDbLPiyTHs/H8u9nPsm6sNP 0wPeEId/+8KCcNs9QFTCiMKcwC0bZqbDOVTSj3PspZU9DP+c4za/TZ8xR6+vRo+z qU4IUoMipbhNoNeKN8CpKeqMWxyICUWP/Z91gpFU2CDcgPSeVhhGnBNHdGQGaaHC kjepwJfyK9yDQzwOeZeKLlGnfEcCAwEAAaOCAmgwggJkMA4GA1UdDwEB/wQEAwIF oDATBgNVHSUEDDAKBggrBgEFBQcDATAMBgNVHRMBAf8EAjAAMB0GA1UdDgQWBBTb AKpWvC0SSrArCSsUbUt2Ti7/pTAfBgNVHSMEGDAWgBTHgfX9jojZADxNY6JQMSSg ziP+IzBeBggrBgEFBQcBAQRSMFAwJwYIKwYBBQUHMAGGG2h0dHA6Ly9vLnBraS5n b29nL3Mvd3IzL29VNDAlBggrBgEFBQcwAoYZaHR0cDovL2kucGtpLmdvb2cvd3Iz LmNydDA6BgNVHREEMzAxggpvbGxhbWEuY29tgg53d3cub2xsYW1hLmNvbYITcmVn aXN0cnkub2xsYW1hLmNvbTATBgNVHSAEDDAKMAgGBmeBDAECATA2BgNVHR8ELzAt MCugKaAnhiVodHRwOi8vYy5wa2kuZ29vZy93cjMvN2VfMU1zaDFiUlUuY3JsMIIB BAYKKwYBBAHWeQIEAgSB9QSB8gDwAHcADleUvPOuqT4zGyyZB7P3kN+bwj1xMiXd IaklrGHFTiEAAAGbmDrD5wAABAMASDBGAiEAsJVbtfZFrR0pCPPZq7b5exoPkx+5 pQzklO7WQoNO6AkCIQCo+Eu5psmdFdTYG+o2lV6keMpRU+TBDKgkgAO+/mXqiQB1 AGQRxGykEuyniRyiAi4AvKtPKAfUHjUnq+r+1QPJfc3wAAABm5g6xAYAAAQDAEYw RAIgCK50zFe9AiUF+iL1kDQ57j5uHq0Y/axHeKIXIqel6VwCIGWr1DnV76zxBB3I WcQSUs8ySjy2hyLs+sM78z9GlKLdMA0GCSqGSIb3DQEBCwUAA4IBAQBGViMlKDJe D2jkGFOWtN1w7BCWI2TxhH1VGfhgUxtg71XQkxr5fiP2cXoInKU8fmZT2UOjboiX PwnIAshp2gjOD8aSf8jEYV6LlYD6K4Zsha7BGhjJwy/Nk+LYtmB1Vdke6MDjGunF XiQW7miKLl4+kKJu4RHzSBnmHilFkkhC0bLmEPW3FFVimHGTZeWGwwYz5qcVeXia rBH3nRmF0cJ4mYHGzhzFUbD02ZtSLqyNHqUddBOCyom46nklNHsC7YidhsBVeA2U zD7PZEdQj22xl4JdvsJ0F9UClWYhU/zsmYD93BVag+SXoxTMnh6R5/piQgPZiejG EKkWE1vMYlhN -----END CERTIFICATE----- 1 s:C=US, O=Google Trust Services, CN=WR3 i:C=US, O=Google Trust Services LLC, CN=GTS Root R1 a:PKEY: RSA, 2048 (bit); 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sigalg: sha256WithRSAEncryption v:NotBefore: Jun 19 00:00:42 2020 GMT; NotAfter: Jan 28 00:00:42 2028 GMT -----BEGIN CERTIFICATE----- MIIFYjCCBEqgAwIBAgIQd70NbNs2+RrqIQ/E8FjTDTANBgkqhkiG9w0BAQsFADBX MQswCQYDVQQGEwJCRTEZMBcGA1UEChMQR2xvYmFsU2lnbiBudi1zYTEQMA4GA1UE CxMHUm9vdCBDQTEbMBkGA1UEAxMSR2xvYmFsU2lnbiBSb290IENBMB4XDTIwMDYx OTAwMDA0MloXDTI4MDEyODAwMDA0MlowRzELMAkGA1UEBhMCVVMxIjAgBgNVBAoT GUdvb2dsZSBUcnVzdCBTZXJ2aWNlcyBMTEMxFDASBgNVBAMTC0dUUyBSb290IFIx MIICIjANBgkqhkiG9w0BAQEFAAOCAg8AMIICCgKCAgEAthECix7joXebO9y/lD63 ladAPKH9gvl9MgaCcfb2jH/76Nu8ai6Xl6OMS/kr9rH5zoQdsfnFl97vufKj6bwS iV6nqlKr+CMny6SxnGPb15l+8Ape62im9MZaRw1NEDPjTrETo8gYbEvs/AmQ351k KSUjB6G00j0uYODP0gmHu81I8E3CwnqIiru6z1kZ1q+PsAewnjHxgsHA3y6mbWwZ DrXYfiYaRQM9sHmklCitD38m5agI/pboPGiUU+6DOogrFZYJsuB6jC511pzrp1Zk j5ZPaK49l8KEj8C8QMALXL32h7M1bKwYUH+E4EzNktMg6TO8UpmvMrUpsyUqtEj5 cuHKZPfmghCN6J3Cioj6OGaK/GP5Afl4/Xtcd/p2h/rs37EOeZVXtL0m79YB0esW CruOC7XFxYpVq9Os6pFLKcwZpDIlTirxZUTQAs6qzkm06p98g7BAe+dDq6dso499 iYH6TKX/1Y7DzkvgtdizjkXPdsDtQCv9Uw+wp9U7DbGKogPeMa3Md+pvez7W35Ei Eua++tgy/BBjFFFy3l3WFpO9KWgz7zpm7AeKJt8T11dleCfeXkkUAKIAf5qoIbap sZWwpbkNFhHax2xIPEDgfg1azVY80ZcFuctL7TlLnMQ/0lUTbiSw1nH69MG6zO0b 9f6BQdgAmD06yK56mDcYBZUCAwEAAaOCATgwggE0MA4GA1UdDwEB/wQEAwIBhjAP BgNVHRMBAf8EBTADAQH/MB0GA1UdDgQWBBTkrysmcRorSCeFL1JmLO/wiRNxPjAf BgNVHSMEGDAWgBRge2YaRQ2XyolQL30EzTSo//z9SzBgBggrBgEFBQcBAQRUMFIw JQYIKwYBBQUHMAGGGWh0dHA6Ly9vY3NwLnBraS5nb29nL2dzcjEwKQYIKwYBBQUH MAKGHWh0dHA6Ly9wa2kuZ29vZy9nc3IxL2dzcjEuY3J0MDIGA1UdHwQrMCkwJ6Al oCOGIWh0dHA6Ly9jcmwucGtpLmdvb2cvZ3NyMS9nc3IxLmNybDA7BgNVHSAENDAy MAgGBmeBDAECATAIBgZngQwBAgIwDQYLKwYBBAHWeQIFAwIwDQYLKwYBBAHWeQIF AwMwDQYJKoZIhvcNAQELBQADggEBADSkHrEoo9C0dhemMXoh6dFSPsjbdBZBiLg9 NR3t5P+T4Vxfq7vqfM/b5A3Ri1fyJm9bvhdGaJQ3b2t6yMAYN/olUazsaL+yyEn9 WprKASOshIArAoyZl+tJaox118fessmXn1hIVw41oeQa1v1vg4Fv74zPl6/AhSrw 9U5pCZEt4Wi4wStz6dTZ/CLANx8LZh1J7QJVj2fhMtfTJr9w4z30Z209fOU0iOMy +qduBmpvvYuR7hZL6Dupszfnw0Skfths18dG9ZKb59UhvmaSGZRVbNQpsg3BZlvi d0lIKO2d1xozclOzgjXPYovJJIultzkMu34qQb9Sz/yilrbCgj8= -----END CERTIFICATE----- --- Server certificate subject=CN=ollama.com issuer=C=US, O=Google Trust Services, CN=WR3 --- No client certificate CA names sent Peer signing digest: SHA256 Peer signature type: rsa_pss_rsae_sha256 Peer Temp Key: X25519, 253 bits --- SSL handshake has read 4534 bytes and written 1621 bytes Verification: OK --- New, TLSv1.3, Cipher is TLS_AES_256_GCM_SHA384 Protocol: TLSv1.3 Server public key is 2048 bit This TLS version forbids renegotiation. Compression: NONE Expansion: NONE No ALPN negotiated Early data was not sent Verify return code: 0 (ok) --- DONE ```
GiteaMirror commented 2026-04-29 09:27:47 -05:00
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@rick-github commented on GitHub (Jan 24, 2026):

显示没有证书，这不仅是我一个人的问题，其他人也无法访问

The site does have a certificate as I showed here.

<!-- gh-comment-id:3794822008 --> @rick-github commented on GitHub (Jan 24, 2026): > 显示没有证书，这不仅是我一个人的问题，其他人也无法访问 The site does have a certificate as I showed [here](https://github.com/ollama/ollama/issues/13882#issuecomment-3794739907).
GiteaMirror commented 2026-04-29 09:27:48 -05:00
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@ghost commented on GitHub (Jan 24, 2026):

Is it impossible to access even using cellular data? I'm in Shijiazhuang, Hebei Province, and the TLS connection works perfectly.即使使用蜂窝数据也无法访问吗？我位于河北省石家庄市，TLS 连接工作完美。

仍旧不行，我使用了广东地区的电脑（图片），都显示没有证书。我本机大约1月17、18日之前还是可以访问的，但这几天完全无法访问了。很奇怪的是手机端之前访问过是看到有证书的，但换了其他手机，就不可以

Image
<!-- gh-comment-id:3794832396 --> @ghost commented on GitHub (Jan 24, 2026): > Is it impossible to access even using cellular data? I'm in Shijiazhuang, Hebei Province, and the TLS connection works perfectly.即使使用蜂窝数据也无法访问吗？我位于河北省石家庄市，TLS 连接工作完美。 > > ``` 仍旧不行，我使用了广东地区的电脑（图片），都显示没有证书。我本机大约1月17、18日之前还是可以访问的，但这几天完全无法访问了。很奇怪的是手机端之前访问过是看到有证书的，但换了其他手机，就不可以 <img width="1766" height="1004" alt="Image" src="https://github.com/user-attachments/assets/2efae967-0800-4fa1-98e3-9d4ebc421ee0" />
GiteaMirror commented 2026-04-29 09:27:49 -05:00
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@tianfan007 commented on GitHub (Jan 24, 2026):

Image

I'm in China.the same issue .

Image

but https://docs.ollama.com can be accessed normally

<!-- gh-comment-id:3794847936 --> @tianfan007 commented on GitHub (Jan 24, 2026): <img width="1877" height="293" alt="Image" src="https://github.com/user-attachments/assets/f1cf12bf-e5dd-4bfb-b411-e62f4851f4b3" /> I'm in China.the same issue . <img width="1686" height="1204" alt="Image" src="https://github.com/user-attachments/assets/2bc267fb-43f7-4280-bb15-d5b3c7a8dfc3" /> but https://docs.ollama.com can be accessed normally
GiteaMirror commented 2026-04-29 09:27:50 -05:00
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@tianfan007 commented on GitHub (Jan 25, 2026):

Image offical website can be accesssed normally.I don't know what has happened these days
<!-- gh-comment-id:3795898320 --> @tianfan007 commented on GitHub (Jan 25, 2026): <img width="2816" height="1757" alt="Image" src="https://github.com/user-attachments/assets/3dd5d4a1-39e0-4dfd-8f5d-a011a0f965b6" /> offical website can be accesssed normally.I don't know what has happened these days
GiteaMirror commented 2026-04-29 09:27:51 -05:00
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@gemlincong-dotcom commented on GitHub (Jan 25, 2026):

被墙了，翻墙就行

<!-- gh-comment-id:3796252752 --> @gemlincong-dotcom commented on GitHub (Jan 25, 2026): 被墙了，翻墙就行
GiteaMirror commented 2026-04-29 09:27:52 -05:00
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@ghost commented on GitHub (Jan 26, 2026):

被墙了，翻墙就行

之前开过VPN也不行。莫名其妙，今天又可以了，手机网络和PC都可以正常访问了，什么都没有动过。

<!-- gh-comment-id:3798403429 --> @ghost commented on GitHub (Jan 26, 2026): > 被墙了，翻墙就行 之前开过VPN也不行。莫名其妙，今天又可以了，手机网络和PC都可以正常访问了，什么都没有动过。
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