[GH-ISSUE #12515] Windows Smart App Control is blocking the installer #54822

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opened 2026-04-29 07:27:14 -05:00 by GiteaMirror · 0 comments
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Originally created by @1300-a on GitHub (Oct 6, 2025).
Original GitHub issue: https://github.com/ollama/ollama/issues/12515

What is the issue?

I'm running Windows 11 Home 24H2 and Smart App Control won't let the installer run. I downloaded it from ollama.com, so it's probably the official installer. I downloaded it from ollama.com on 10/6/25. This is the text from the prompt I got when trying to run it:

Smart App Control blocked an app that may be unsafe
C:\Users[USER]\Downloads\OllamaSetup.exe was blocked because we can't confirm who wrote it and it's not an app we're familiar with.
If you think we made a mistake in blocking this app, select Send feedback to send us a copy of the app along with your comments to review.

OS

Windows

GPU

Nvidia

CPU

AMD

Ollama version

0.12.3

Originally created by @1300-a on GitHub (Oct 6, 2025). Original GitHub issue: https://github.com/ollama/ollama/issues/12515 ### What is the issue? I'm running Windows 11 Home 24H2 and Smart App Control won't let the installer run. I downloaded it from ollama.com, so it's probably the official installer. I downloaded it from ollama.com on 10/6/25. This is the text from the prompt I got when trying to run it: Smart App Control blocked an app that may be unsafe C:\Users\[USER]\Downloads\OllamaSetup.exe was blocked because we can't confirm who wrote it and it's not an app we're familiar with. If you think we made a mistake in blocking this app, select Send feedback to send us a copy of the app along with your comments to review. ### OS Windows ### GPU Nvidia ### CPU AMD ### Ollama version 0.12.3
GiteaMirror added the bug label 2026-04-29 07:27:14 -05:00
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Reference: github-starred/ollama#54822