github-starred/ollama
2
0
Fork 0
mirror of https://github.com/ollama/ollama.git synced 2026-05-21 21:21:57 -05:00
Code Issues 16.9k Packages Projects Releases 122 Wiki Activity

[GH-ISSUE #12345] Failed to load private key: id_ed25519: The system cannot find the path specified. #54714

New Issue
Closed
opened 2026-04-29 07:04:29 -05:00 by GiteaMirror · 3 comments
GiteaMirror commented 2026-04-29 07:04:29 -05:00
Owner
Copy Link

Originally created by @tordenflesk on GitHub (Sep 19, 2025).
Original GitHub issue: https://github.com/ollama/ollama/issues/12345

Originally assigned to: @pdevine on GitHub.

What is the issue?

installed ollama-full using scoop.

Relevant log output

time=2025-09-19T17:35:02.785+02:00 level=INFO source=app_windows.go:272 msg="starting Ollama" app=C:\Users\Tordenflesk\scoop\apps\ollama-full\current version=0.11.11 OS=Windows/10.0.19045
time=2025-09-19T17:35:02.786+02:00 level=INFO source=app.go:232 msg="initialized tools registry" tool_count=0
time=2025-09-19T17:35:02.822+02:00 level=INFO source=app.go:247 msg="starting ollama server"
time=2025-09-19T17:35:02.823+02:00 level=INFO source=auth.go:69 msg="Failed to load private key: open C:\\Users\\Tordenflesk\\.ollama\\id_ed25519: The system cannot find the path specified."
time=2025-09-19T17:35:02.823+02:00 level=WARN source=app.go:275 msg="failed to load user data" error="failed to call ollama.com/api/me: failed to sign request: open C:\\Users\\Tordenflesk\\.ollama\\id_ed25519: The system cannot find the path specified."
time=2025-09-19T17:35:02.829+02:00 level=INFO source=app.go:279 msg="starting ui server" port=34791
time=2025-09-19T17:35:03.100+02:00 level=WARN source=app_windows.go:219 msg="unable to create login shortcut" error="unable to open shortcut C:\\Users\\Tordenflesk\\scoop\\apps\\ollama-full\\current\\lib\\Ollama.lnk : open C:\\Users\\Tordenflesk\\scoop\\apps\\ollama-full\\current\\lib\\Ollama.lnk: The system cannot find the file specified."
time=2025-09-19T17:35:03.366+02:00 level=INFO source=auth.go:69 msg="Failed to load private key: open C:\\Users\\Tordenflesk\\.ollama\\id_ed25519: The system cannot find the path specified."
time=2025-09-19T17:35:03.366+02:00 level=ERROR source=ui.go:1284 msg="failed to get user data" error="failed to call ollama.com/api/me: failed to sign request: open C:\\Users\\Tordenflesk\\.ollama\\id_ed25519: The system cannot find the path specified."
time=2025-09-19T17:35:03.366+02:00 level=INFO source=ui.go:171 msg=site.serveHTTP http.method=GET http.path=/api/v1/me http.pattern="GET /api/v1/me" http.status=500 http.d=501.9µs request_id=1758296103366284400 version=0.11.11
time=2025-09-19T17:35:03.388+02:00 level=INFO source=ui.go:171 msg=site.serveHTTP http.method=GET http.path=/api/v1/settings http.pattern="GET /api/v1/settings" http.status=200 http.d=501.9µs request_id=1758296103387858200 version=0.11.11
time=2025-09-19T17:35:03.389+02:00 level=INFO source=auth.go:69 msg="Failed to load private key: open C:\\Users\\Tordenflesk\\.ollama\\id_ed25519: The system cannot find the path specified."
time=2025-09-19T17:35:03.389+02:00 level=WARN source=models.go:184 msg="Failed to fetch remote models" error="open C:\\Users\\Tordenflesk\\.ollama\\id_ed25519: The system cannot find the path specified."
time=2025-09-19T17:35:03.389+02:00 level=INFO source=ui.go:171 msg=site.serveHTTP http.method=GET http.path=/api/v1/models/turbo http.pattern="GET /api/v1/models/turbo" http.status=200 http.d=501.6µs request_id=1758296103388861700 version=0.11.11
time=2025-09-19T17:35:03.389+02:00 level=ERROR source=ui.go:171 msg=site.serveHTTP http.method=GET http.path=/api/v1/models http.pattern="GET /api/v1/models" http.status=500 http.d=817.6µs request_id=1758296103388861700 version=0.11.11
time=2025-09-19T17:35:03.389+02:00 level=INFO source=ui.go:171 msg=site.serveHTTP http.method=GET http.path=/api/v1/chats http.pattern="GET /api/v1/chats" http.status=200 http.d=316µs request_id=1758296103389363300 version=0.11.11
time=2025-09-19T17:35:03.510+02:00 level=ERROR source=ui.go:171 msg=site.serveHTTP http.method=GET http.path=/api/v1/models http.pattern="GET /api/v1/models" http.status=500 http.d=495.4µs request_id=1758296103509782400 version=0.11.11
time=2025-09-19T17:35:03.727+02:00 level=ERROR source=ui.go:171 msg=site.serveHTTP http.method=GET http.path=/api/v1/models http.pattern="GET /api/v1/models" http.status=500 http.d=0s request_id=1758296103727036900 version=0.11.11
time=2025-09-19T17:35:03.855+02:00 level=WARN source=server.go:225 msg="models path not accessible, clearing models setting" path=C:\Users\Tordenflesk\.ollama\models err="CreateFile C:\\Users\\Tordenflesk\\.ollama\\models: The system cannot find the path specified."
time=2025-09-19T17:35:04.131+02:00 level=ERROR source=ui.go:171 msg=site.serveHTTP http.method=GET http.path=/api/v1/models http.pattern="GET /api/v1/models" http.status=500 http.d=0s request_id=1758296104131406700 version=0.11.11
time=2025-09-19T17:35:04.940+02:00 level=ERROR source=ui.go:171 msg=site.serveHTTP http.method=GET http.path=/api/v1/models http.pattern="GET /api/v1/models" http.status=500 http.d=442.5µs request_id=1758296104939735800 version=0.11.11
time=2025-09-19T17:35:05.829+02:00 level=INFO source=updater.go:252 msg="beginning update checker" interval=1h0m0s
time=2025-09-19T17:35:05.829+02:00 level=INFO source=auth.go:69 msg="Failed to load private key: open C:\\Users\\Tordenflesk\\.ollama\\id_ed25519: The system cannot find the path specified."
time=2025-09-19T17:35:06.557+02:00 level=ERROR source=ui.go:171 msg=site.serveHTTP http.method=GET http.path=/api/v1/models http.pattern="GET /api/v1/models" http.status=500 http.d=411.3µs request_id=1758296106557310800 version=0.11.11
time=2025-09-19T17:35:08.391+02:00 level=ERROR source=ui.go:1393 msg="failed to get inference compute" error="timeout scanning server log for inference compute details"
time=2025-09-19T17:35:08.391+02:00 level=INFO source=ui.go:171 msg=site.serveHTTP http.method=GET http.path=/api/v1/inference-compute http.pattern="GET /api/v1/inference-compute" http.status=200 http.d=5.0021439s request_id=1758296103389363300 version=0.11.11
time=2025-09-19T17:35:10.269+02:00 level=INFO source=app.go:323 msg="shutting down desktop server"
time=2025-09-19T17:35:10.269+02:00 level=INFO source=app.go:328 msg="shutting down ollama server"

OS

Windows

GPU

AMD

CPU

AMD

Ollama version

0.11.11

Originally created by @tordenflesk on GitHub (Sep 19, 2025). Original GitHub issue: https://github.com/ollama/ollama/issues/12345 Originally assigned to: @pdevine on GitHub. ### What is the issue? installed ollama-full using scoop. ### Relevant log output ```shell time=2025-09-19T17:35:02.785+02:00 level=INFO source=app_windows.go:272 msg="starting Ollama" app=C:\Users\Tordenflesk\scoop\apps\ollama-full\current version=0.11.11 OS=Windows/10.0.19045 time=2025-09-19T17:35:02.786+02:00 level=INFO source=app.go:232 msg="initialized tools registry" tool_count=0 time=2025-09-19T17:35:02.822+02:00 level=INFO source=app.go:247 msg="starting ollama server" time=2025-09-19T17:35:02.823+02:00 level=INFO source=auth.go:69 msg="Failed to load private key: open C:\\Users\\Tordenflesk\\.ollama\\id_ed25519: The system cannot find the path specified." time=2025-09-19T17:35:02.823+02:00 level=WARN source=app.go:275 msg="failed to load user data" error="failed to call ollama.com/api/me: failed to sign request: open C:\\Users\\Tordenflesk\\.ollama\\id_ed25519: The system cannot find the path specified." time=2025-09-19T17:35:02.829+02:00 level=INFO source=app.go:279 msg="starting ui server" port=34791 time=2025-09-19T17:35:03.100+02:00 level=WARN source=app_windows.go:219 msg="unable to create login shortcut" error="unable to open shortcut C:\\Users\\Tordenflesk\\scoop\\apps\\ollama-full\\current\\lib\\Ollama.lnk : open C:\\Users\\Tordenflesk\\scoop\\apps\\ollama-full\\current\\lib\\Ollama.lnk: The system cannot find the file specified." time=2025-09-19T17:35:03.366+02:00 level=INFO source=auth.go:69 msg="Failed to load private key: open C:\\Users\\Tordenflesk\\.ollama\\id_ed25519: The system cannot find the path specified." time=2025-09-19T17:35:03.366+02:00 level=ERROR source=ui.go:1284 msg="failed to get user data" error="failed to call ollama.com/api/me: failed to sign request: open C:\\Users\\Tordenflesk\\.ollama\\id_ed25519: The system cannot find the path specified." time=2025-09-19T17:35:03.366+02:00 level=INFO source=ui.go:171 msg=site.serveHTTP http.method=GET http.path=/api/v1/me http.pattern="GET /api/v1/me" http.status=500 http.d=501.9µs request_id=1758296103366284400 version=0.11.11 time=2025-09-19T17:35:03.388+02:00 level=INFO source=ui.go:171 msg=site.serveHTTP http.method=GET http.path=/api/v1/settings http.pattern="GET /api/v1/settings" http.status=200 http.d=501.9µs request_id=1758296103387858200 version=0.11.11 time=2025-09-19T17:35:03.389+02:00 level=INFO source=auth.go:69 msg="Failed to load private key: open C:\\Users\\Tordenflesk\\.ollama\\id_ed25519: The system cannot find the path specified." time=2025-09-19T17:35:03.389+02:00 level=WARN source=models.go:184 msg="Failed to fetch remote models" error="open C:\\Users\\Tordenflesk\\.ollama\\id_ed25519: The system cannot find the path specified." time=2025-09-19T17:35:03.389+02:00 level=INFO source=ui.go:171 msg=site.serveHTTP http.method=GET http.path=/api/v1/models/turbo http.pattern="GET /api/v1/models/turbo" http.status=200 http.d=501.6µs request_id=1758296103388861700 version=0.11.11 time=2025-09-19T17:35:03.389+02:00 level=ERROR source=ui.go:171 msg=site.serveHTTP http.method=GET http.path=/api/v1/models http.pattern="GET /api/v1/models" http.status=500 http.d=817.6µs request_id=1758296103388861700 version=0.11.11 time=2025-09-19T17:35:03.389+02:00 level=INFO source=ui.go:171 msg=site.serveHTTP http.method=GET http.path=/api/v1/chats http.pattern="GET /api/v1/chats" http.status=200 http.d=316µs request_id=1758296103389363300 version=0.11.11 time=2025-09-19T17:35:03.510+02:00 level=ERROR source=ui.go:171 msg=site.serveHTTP http.method=GET http.path=/api/v1/models http.pattern="GET /api/v1/models" http.status=500 http.d=495.4µs request_id=1758296103509782400 version=0.11.11 time=2025-09-19T17:35:03.727+02:00 level=ERROR source=ui.go:171 msg=site.serveHTTP http.method=GET http.path=/api/v1/models http.pattern="GET /api/v1/models" http.status=500 http.d=0s request_id=1758296103727036900 version=0.11.11 time=2025-09-19T17:35:03.855+02:00 level=WARN source=server.go:225 msg="models path not accessible, clearing models setting" path=C:\Users\Tordenflesk\.ollama\models err="CreateFile C:\\Users\\Tordenflesk\\.ollama\\models: The system cannot find the path specified." time=2025-09-19T17:35:04.131+02:00 level=ERROR source=ui.go:171 msg=site.serveHTTP http.method=GET http.path=/api/v1/models http.pattern="GET /api/v1/models" http.status=500 http.d=0s request_id=1758296104131406700 version=0.11.11 time=2025-09-19T17:35:04.940+02:00 level=ERROR source=ui.go:171 msg=site.serveHTTP http.method=GET http.path=/api/v1/models http.pattern="GET /api/v1/models" http.status=500 http.d=442.5µs request_id=1758296104939735800 version=0.11.11 time=2025-09-19T17:35:05.829+02:00 level=INFO source=updater.go:252 msg="beginning update checker" interval=1h0m0s time=2025-09-19T17:35:05.829+02:00 level=INFO source=auth.go:69 msg="Failed to load private key: open C:\\Users\\Tordenflesk\\.ollama\\id_ed25519: The system cannot find the path specified." time=2025-09-19T17:35:06.557+02:00 level=ERROR source=ui.go:171 msg=site.serveHTTP http.method=GET http.path=/api/v1/models http.pattern="GET /api/v1/models" http.status=500 http.d=411.3µs request_id=1758296106557310800 version=0.11.11 time=2025-09-19T17:35:08.391+02:00 level=ERROR source=ui.go:1393 msg="failed to get inference compute" error="timeout scanning server log for inference compute details" time=2025-09-19T17:35:08.391+02:00 level=INFO source=ui.go:171 msg=site.serveHTTP http.method=GET http.path=/api/v1/inference-compute http.pattern="GET /api/v1/inference-compute" http.status=200 http.d=5.0021439s request_id=1758296103389363300 version=0.11.11 time=2025-09-19T17:35:10.269+02:00 level=INFO source=app.go:323 msg="shutting down desktop server" time=2025-09-19T17:35:10.269+02:00 level=INFO source=app.go:328 msg="shutting down ollama server" ``` ### OS Windows ### GPU AMD ### CPU AMD ### Ollama version 0.11.11
GiteaMirror added the bug label 2026-04-29 07:04:29 -05:00
GiteaMirror commented 2026-04-29 07:04:31 -05:00
Author
Owner
Copy Link

@jsoques commented on GitHub (Sep 23, 2025):

I have the same issue when I tried 'ollama signin' for the first time after installing v0.12.0 on an Ubuntu box. Ollama is trying to load id_ed25519 from my home directory when I think it should look for it in /usr/share/ollama/.ollama.

<!-- gh-comment-id:3323755454 --> @jsoques commented on GitHub (Sep 23, 2025): I have the same issue when I tried 'ollama signin' for the first time after installing v0.12.0 on an Ubuntu box. Ollama is trying to load id_ed25519 from my home directory when I think it should look for it in /usr/share/ollama/.ollama.
GiteaMirror commented 2026-04-29 07:04:32 -05:00
Author
Owner
Copy Link

@pdevine commented on GitHub (Sep 23, 2025):

This is now fixed with #12373. The workaround until 0.12.1 comes out is to:

cat /usr/share/ollama/.ollama/id_ed25519.pub, copy the contents, navigate to ollama.com/settings/keys, click on Add Ollama Public Key and paste in the contents.

<!-- gh-comment-id:3325063278 --> @pdevine commented on GitHub (Sep 23, 2025): This is now fixed with #12373. The workaround until `0.12.1` comes out is to: `cat /usr/share/ollama/.ollama/id_ed25519.pub`, copy the contents, navigate to [ollama.com/settings/keys](ollama.com/settings/keys), click on `Add Ollama Public Key` and paste in the contents.
GiteaMirror commented 2026-04-29 07:04:33 -05:00
Author
Owner
Copy Link

@pdevine commented on GitHub (Sep 23, 2025):

Going to close this now that 0.12.1 is out.

<!-- gh-comment-id:3325752144 --> @pdevine commented on GitHub (Sep 23, 2025): Going to close this now that `0.12.1` is out.
Sign in to join this conversation.
No Branch/Tag Specified
Branches Tags
Labels
Clear labels
amd
api
app
bug
build
cli
cloud
compatibility
context-length
create
docker
documentation
embeddings
feature request
feedback wanted
good first issue
gpt-oss
gpu
harmony
help wanted
image
install
intel
js
launch
linux
macos
memory
mlx
model
needs more info
networking
nvidia
ollama.com
performance
pull-request
Mirrored from GitHub Pull Request
 python
question
registry
rendering
thinking
tools
top
vulkan
windows
wsl
No Label bug
Milestone
No items
No Milestone
Projects
Clear projects
No project
Assignees
Clear assignees
GiteaMirror ninjasurge
No Assignees
1 Participants
Notifications
Due Date
No due date set.
Dependencies

No dependencies set.

Reference: github-starred/ollama#54714
Delete Branch "%!s()"

Deleting a branch is permanent. Although the deleted branch may continue to exist for a short time before it actually gets removed, it CANNOT be undone in most cases. Continue?