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[GH-ISSUE #11607] Ollama chat app stops working when offline #54178

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opened 2026-04-29 05:19:20 -05:00 by GiteaMirror · 6 comments
GiteaMirror commented 2026-04-29 05:19:20 -05:00
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Originally created by @fbricon on GitHub (Jul 31, 2025).
Original GitHub issue: https://github.com/ollama/ollama/issues/11607

Originally assigned to: @BruceMacD on GitHub.

What is the issue?

I started chatting with gemma3n:e2b on the Chat app client on my Mac, then went offline. Next requests just disappeared from the chat, there were no responses. As soon as my laptop went back online, queued requests just had their responses coming back in.

ollama cli works just fine when offline.

Relevant log output

OS

macOS

GPU

Apple

CPU

Apple

Ollama version

0.10.1

Originally created by @fbricon on GitHub (Jul 31, 2025). Original GitHub issue: https://github.com/ollama/ollama/issues/11607 Originally assigned to: @BruceMacD on GitHub. ### What is the issue? I started chatting with gemma3n:e2b on the Chat app client on my Mac, then went offline. Next requests just disappeared from the chat, there were no responses. As soon as my laptop went back online, queued requests just had their responses coming back in. ollama cli works just fine when offline. ### Relevant log output ```shell ``` ### OS macOS ### GPU Apple ### CPU Apple ### Ollama version 0.10.1
GiteaMirror added the bug label 2026-04-29 05:19:20 -05:00
GiteaMirror commented 2026-04-29 05:19:23 -05:00
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@BruceMacD commented on GitHub (Jul 31, 2025):

Thanks for reporting the issue, the app should work completely offline.

I am having trouble re-producing this one, is it possible you have the OLLAMA_HOST environment variable set, and going offline was causing you to lose access to your remote instance?

<!-- gh-comment-id:3141566530 --> @BruceMacD commented on GitHub (Jul 31, 2025): Thanks for reporting the issue, the app should work completely offline. I am having trouble re-producing this one, is it possible you have the `OLLAMA_HOST` environment variable set, and going offline was causing you to lose access to your remote instance?
GiteaMirror commented 2026-04-29 05:19:24 -05:00
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@ohmont commented on GitHub (Aug 1, 2025):

Hello, I've reproduced the issue and attached a video demonstration.

Environment:

  • OS: macOS
  • App version: 0.10.1
  • OLLAMA_HOST: Not set (no environment variable configured)

Video:
https://github.com/user-attachments/assets/25c172c4-fefa-46fd-9c62-203074c66657

As shown in the video, when going offline, the app loses access to the remote instance and becomes completely non-functional, even though it should work offline as mentioned.

The issue occurs regardless of the OLLAMA_HOST setting since I don't have this environment variable configured at all.

<!-- gh-comment-id:3142036856 --> @ohmont commented on GitHub (Aug 1, 2025): Hello, I've reproduced the issue and attached a video demonstration. **Environment:** - OS: macOS - App version: 0.10.1 - OLLAMA_HOST: Not set (no environment variable configured) **Video:** https://github.com/user-attachments/assets/25c172c4-fefa-46fd-9c62-203074c66657 As shown in the video, when going offline, the app loses access to the remote instance and becomes completely non-functional, even though it should work offline as mentioned. The issue occurs regardless of the OLLAMA_HOST setting since I don't have this environment variable configured at all.
GiteaMirror commented 2026-04-29 05:19:24 -05:00
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@abhi-ledger commented on GitHub (Aug 5, 2025):

Same issue, I downloaded the app today to test the new OpenAI local LLM models. doesnt work offlien

<!-- gh-comment-id:3156748108 --> @abhi-ledger commented on GitHub (Aug 5, 2025): Same issue, I downloaded the app today to test the new OpenAI local LLM models. doesnt work offlien
GiteaMirror commented 2026-04-29 05:19:24 -05:00
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@bumblebeen commented on GitHub (Aug 17, 2025):

Same issue. Version 0.11.4 (0.11.4) MacOS

<!-- gh-comment-id:3194573684 --> @bumblebeen commented on GitHub (Aug 17, 2025): Same issue. Version 0.11.4 (0.11.4) MacOS
GiteaMirror commented 2026-04-29 05:19:25 -05:00
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@ohmont commented on GitHub (Aug 18, 2025):

Hi @BruceMacD ,

I’m following up on this issue. I previously provided a reproduction video, and I’m still seeing the same behavior: the Mac chat app goes completely silent when offline, even though I don’t have an OLLAMA_HOST variable set. Other users have confirmed similar experiences. Could you let us know if there’s any update on this?

Thanks for your help!

<!-- gh-comment-id:3194780331 --> @ohmont commented on GitHub (Aug 18, 2025): Hi @BruceMacD , I’m following up on this issue. I previously provided a reproduction video, and I’m still seeing the same behavior: the Mac chat app goes completely silent when offline, even though I don’t have an OLLAMA_HOST variable set. Other users have confirmed similar experiences. Could you let us know if there’s any update on this? Thanks for your help!
GiteaMirror commented 2026-04-29 05:19:26 -05:00
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@BruceMacD commented on GitHub (Aug 18, 2025):

Hi everyone, apologies for the slow updates here. I was split between this and another issue for the same problem.

Here's my update from the other issue:

I think there were a few things causing this. The main one is a React query state going into "offline" mode in some scenarios that prevented state changes from propagating. I've also added some better error display and feedback to get to the bottom of other cases. These changes will be in the new release that will be out shortly.

I'm going to close this issue to keep updates and reports in one place in #11632, thanks to everyone for giving the details so far.

<!-- gh-comment-id:3197725859 --> @BruceMacD commented on GitHub (Aug 18, 2025): Hi everyone, apologies for the slow updates here. I was split between this and another issue for the same problem. Here's my update from the other issue: > I think there were a few things causing this. The main one is a React query state going into "offline" mode in some scenarios that prevented state changes from propagating. I've also added some better error display and feedback to get to the bottom of other cases. These changes will be in the new release that will be out shortly. I'm going to close this issue to keep updates and reports in one place in #11632, thanks to everyone for giving the details so far.
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