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[GH-ISSUE #10908] Installing OLLAMA step by step but Not working 😢 #53686

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opened 2026-04-29 04:30:07 -05:00 by GiteaMirror · 1 comment
GiteaMirror commented 2026-04-29 04:30:07 -05:00
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Originally created by @RanaUniverse on GitHub (May 30, 2025).
Original GitHub issue: https://github.com/ollama/ollama/issues/10908

It has been about a month i tried many things and solutions but i dont get any solution to solve my issue.

MY Os:
Xubuntu 24.04 LTX (Ubuntu Flovour) Linux

I am saying how i am trying to use this steps by steps below

Image
First like this, i installed this in my LInux

Image
I found a model just for checking

Image
Then i run this to use this model

Image
This is the final steps i am facing problem from a month 😢

I dont able to solve this till now, anyone has idea how i can use this any of the ollama model effectively.

Originally created by @RanaUniverse on GitHub (May 30, 2025). Original GitHub issue: https://github.com/ollama/ollama/issues/10908 It has been about a month i tried many things and solutions but i dont get any solution to solve my issue. MY Os: Xubuntu 24.04 LTX (Ubuntu Flovour) Linux I am saying how i am trying to use this steps by steps below ![Image](https://github.com/user-attachments/assets/4bd53f72-1190-4af7-82bd-b2b7f90dee34) First like this, i installed this in my LInux ![Image](https://github.com/user-attachments/assets/39a4c127-c8f2-498c-8c9d-2f2fe01ed012) I found a model just for checking ![Image](https://github.com/user-attachments/assets/1d76976a-2511-4d41-b538-2c0f7cb99a6e) Then i run this to use this model ![Image](https://github.com/user-attachments/assets/8b3b5043-0119-41ff-9dc3-d01393625bef) This is the final steps i am facing problem from a month 😢 I dont able to solve this till now, anyone has idea how i can use this any of the ollama model effectively.
GiteaMirror commented 2026-04-29 04:30:08 -05:00
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@rick-github commented on GitHub (May 30, 2025):

Your problem is not directly with ollama, it's that your machine is unable to lookup the address of the server that is hosting the model you are trying to download. This has been a problem for a while (#8605). The usual way to fix this is to use a different DNS server. A quick way to work around it is by telling your machine what IP address to use:

echo 162.159.141.50 dd20bb891979d25aebc8bec07b2b3bbc.r2.cloudflarestorage.com | sudo tee -a /etc/hosts
<!-- gh-comment-id:2921714565 --> @rick-github commented on GitHub (May 30, 2025): Your problem is not directly with ollama, it's that your machine is unable to lookup the address of the server that is hosting the model you are trying to download. This has been a problem for a while (#8605). The usual way to fix this is to use a different DNS server. A quick way to work around it is by telling your machine what IP address to use: ``` echo 162.159.141.50 dd20bb891979d25aebc8bec07b2b3bbc.r2.cloudflarestorage.com | sudo tee -a /etc/hosts ```
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