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[GH-ISSUE #10138] Installer corrupted: cublastLt64_12.dll corrupted + other files. #53164

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opened 2026-04-29 02:10:08 -05:00 by GiteaMirror · 1 comment
GiteaMirror commented 2026-04-29 02:10:08 -05:00
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Originally created by @8skull on GitHub (Apr 5, 2025).
Original GitHub issue: https://github.com/ollama/ollama/issues/10138

What is the issue?

I cant install because some files are corrupted, I have tried redownloading etc. Not working.

Relevant log output

During extraction these files stops the install:

cublastLt64_12.dll

OS

Windows

GPU

Nvidia

CPU

Intel

Ollama version

0.6.4

Originally created by @8skull on GitHub (Apr 5, 2025). Original GitHub issue: https://github.com/ollama/ollama/issues/10138 ### What is the issue? I cant install because some files are corrupted, I have tried redownloading etc. Not working. ### Relevant log output ```shell During extraction these files stops the install: cublastLt64_12.dll ``` ### OS Windows ### GPU Nvidia ### CPU Intel ### Ollama version 0.6.4
GiteaMirror added the bug label 2026-04-29 02:10:08 -05:00
GiteaMirror commented 2026-04-29 02:10:12 -05:00
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@dhiltgen commented on GitHub (Jul 5, 2025):

It sounds like the installer correctly detected a corrupted download and halted. I haven't seen other reports of 0.6.4 being corrupted at the github release level, so my suspicion is you may have some proxy between you and github that cached a corrupted copy of the installer. Downloading the latest version (now 0.9.5) should yield a file that isn't corrupt. You can also look at thesha256sums.txt file we publish with every release to confirm the file you downloaded matches. If it does not, and re-downloading still doesn't fix it, try downloading from another ISP.

<!-- gh-comment-id:3040289491 --> @dhiltgen commented on GitHub (Jul 5, 2025): It sounds like the installer correctly detected a corrupted download and halted. I haven't seen other reports of 0.6.4 being corrupted at the github release level, so my suspicion is you may have some proxy between you and github that cached a corrupted copy of the installer. Downloading the latest version (now 0.9.5) should yield a file that isn't corrupt. You can also look at the`sha256sums.txt` file we publish with every [release](https://github.com/ollama/ollama/releases) to confirm the file you downloaded matches. If it does not, and re-downloading still doesn't fix it, try downloading from another ISP.
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