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[GH-ISSUE #6804] Run bug of 0.3.10 #50805

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opened 2026-04-28 17:08:56 -05:00 by GiteaMirror · 7 comments
GiteaMirror commented 2026-04-28 17:08:56 -05:00
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Originally created by @ZX-math on GitHub (Sep 14, 2024).
Original GitHub issue: https://github.com/ollama/ollama/issues/6804

Originally assigned to: @dhiltgen on GitHub.

What is the issue?

I'm sorry for raising this problem. This problem mainly comes from when I installed ollama0.3.10, I was prompted that I could not find VCRUNTIME140.dll, MSVCP140.dll, VCRUNTIME140_1.dll, and Error was displayed: llama runner process has terminated: exit status 0xc0000135, so I came to seek answers from netizens

OS

Windows

GPU

No response

CPU

Intel

Ollama version

0.3.10

Originally created by @ZX-math on GitHub (Sep 14, 2024). Original GitHub issue: https://github.com/ollama/ollama/issues/6804 Originally assigned to: @dhiltgen on GitHub. ### What is the issue? I'm sorry for raising this problem. This problem mainly comes from when I installed ollama0.3.10, I was prompted that I could not find VCRUNTIME140.dll, MSVCP140.dll, VCRUNTIME140_1.dll, and Error was displayed: llama runner process has terminated: exit status 0xc0000135, so I came to seek answers from netizens ### OS Windows ### GPU _No response_ ### CPU Intel ### Ollama version 0.3.10
GiteaMirror added the bugwindows labels 2026-04-28 17:08:59 -05:00
GiteaMirror commented 2026-04-28 17:09:06 -05:00
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@ZX-math commented on GitHub (Sep 14, 2024):

I tried 0.3.9 with the same result

<!-- gh-comment-id:2351107334 --> @ZX-math commented on GitHub (Sep 14, 2024): I tried 0.3.9 with the same result
GiteaMirror commented 2026-04-28 17:09:07 -05:00
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@levicki commented on GitHub (Sep 15, 2024):

https://aka.ms/vs/17/release/vc_redist.x64.exe
https://aka.ms/vs/17/release/vc_redist.x86.exe

<!-- gh-comment-id:2351583599 --> @levicki commented on GitHub (Sep 15, 2024): https://aka.ms/vs/17/release/vc_redist.x64.exe https://aka.ms/vs/17/release/vc_redist.x86.exe
GiteaMirror commented 2026-04-28 17:09:08 -05:00
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@nikelius commented on GitHub (Sep 25, 2024):

I tried 0.3.11 on windows with the same result（Succeeded with version 0.3.2）：
“ollama_llama_server.exe - 系统错误：由于找不到VCRUNTIME140_1.dll，无法继续执行代码。重新安装程序可能会解决。”
PS：Fixed by install the new version of vc_redist.x64.exe (MS VC++ 2015-2022 Redistributable - 14.36.32532)

<!-- gh-comment-id:2372761979 --> @nikelius commented on GitHub (Sep 25, 2024): I tried 0.3.11 on windows with the same result（Succeeded with version 0.3.2）： “ollama_llama_server.exe - 系统错误：由于找不到VCRUNTIME140_1.dll，无法继续执行代码。重新安装程序可能会解决。” PS：Fixed by install the new version of [vc_redist.x64.exe](https://aka.ms/vs/17/release/vc_redist.x64.exe) (MS VC++ 2015-2022 Redistributable - 14.36.32532)
GiteaMirror commented 2026-04-28 17:09:09 -05:00
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@dhiltgen commented on GitHub (Sep 25, 2024):

@nikelius the fix is in 0.3.12

<!-- gh-comment-id:2374979588 --> @dhiltgen commented on GitHub (Sep 25, 2024): @nikelius the fix is in 0.3.12
GiteaMirror commented 2026-04-28 17:09:11 -05:00
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@LeonelRFF commented on GitHub (Nov 4, 2024):

Hello, I am having the same problem. I have ollama version 0.3.14 installed on windows 11 version 23H2, MSVCP140.dll is not found. I also tried with version 0.3.2 and in that case it works for me.

<!-- gh-comment-id:2454932126 --> @LeonelRFF commented on GitHub (Nov 4, 2024): Hello, I am having the same problem. I have ollama version 0.3.14 installed on windows 11 version 23H2, MSVCP140.dll is not found. I also tried with version 0.3.2 and in that case it works for me.
GiteaMirror commented 2026-04-28 17:09:13 -05:00
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@dhiltgen commented on GitHub (Nov 4, 2024):

@LeonelRFF can you try the latest 0.4.0 RC and see if that clears it up? If not, please share the app.log and server.log if present.

https://github.com/ollama/ollama/releases

<!-- gh-comment-id:2455150400 --> @dhiltgen commented on GitHub (Nov 4, 2024): @LeonelRFF can you try the latest 0.4.0 RC and see if that clears it up? If not, please share the app.log and server.log if present. https://github.com/ollama/ollama/releases
GiteaMirror commented 2026-04-28 17:09:14 -05:00
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@LeonelRFF commented on GitHub (Nov 4, 2024):

Perfect in version 0.4.0 RC it works.

<!-- gh-comment-id:2455388779 --> @LeonelRFF commented on GitHub (Nov 4, 2024): Perfect in version 0.4.0 RC it works.
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