[GH-ISSUE #7851] Error: pull model manifest, SSL_ERROR_SYSCALL in connection to ollama.com:443 #5020

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opened 2026-04-12 16:05:19 -05:00 by GiteaMirror · 1 comment
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Originally created by @zlluGitHub on GitHub (Nov 27, 2024).
Original GitHub issue: https://github.com/ollama/ollama/issues/7851

What is the issue?

When I run 'ollama run ollama run llama3:8b', the following message appears:
pulling manifest Error: pull model manifest: Get "https://registry.ollama.ai/v2/library/qwen2.5-coder/manifests/32b": EOF

Execute curl fsSL' https://ollama.com/install.sh |It also appears when sh , the following message appears:
curl: (35) OpenSSL SSL_connect: SSL_ERROR_SYSCALL in connection to ollama. com: 443cerror.

How can it be resolved?

OS

Linux

GPU

Nvidia

CPU

AMD

Ollama version

No response

Originally created by @zlluGitHub on GitHub (Nov 27, 2024). Original GitHub issue: https://github.com/ollama/ollama/issues/7851 ### What is the issue? When I run 'ollama run ollama run llama3:8b', the following message appears: `pulling manifest Error: pull model manifest: Get "https://registry.ollama.ai/v2/library/qwen2.5-coder/manifests/32b": EOF ` Execute `curl fsSL' https://ollama.com/install.sh |It also appears when sh `, the following message appears: ` curl: (35) OpenSSL SSL_connect: SSL_ERROR_SYSCALL in connection to ollama. com: 443 `cerror. How can it be resolved? ### OS Linux ### GPU Nvidia ### CPU AMD ### Ollama version _No response_
GiteaMirror added the bug label 2026-04-12 16:05:19 -05:00
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Owner

@jmorganca commented on GitHub (Dec 29, 2024):

Hi @zlluGitHub sorry about the issue. Do you know if your system certificates are up to date (e.g. sudo apt-get install -y ca-certificates?) I believe this should fix the issue, but if it doesn't let me know.

<!-- gh-comment-id:2564850483 --> @jmorganca commented on GitHub (Dec 29, 2024): Hi @zlluGitHub sorry about the issue. Do you know if your system certificates are up to date (e.g. `sudo apt-get install -y ca-certificates`?) I believe this should fix the issue, but if it doesn't let me know.
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Reference: github-starred/ollama#5020