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Originally created by @ginestopo on GitHub (May 21, 2024).
Original GitHub issue: https://github.com/ollama/ollama/issues/4563
Originally assigned to: @dhiltgen on GitHub.
What is the issue?
I just updated nvidia drivers in my host to this version. I have a RTX4070ti.

Then, when I run ollama inside my container (my container is running Ubuntu 20.04), Ollama is not using the GPU (I can tell because it is at 1% when responding)
This is my log when running Ollama
Edit:
In addition, my container detects successfully the gpu passthrough when doing nvidia-smi.
OS
Docker
GPU
Nvidia
CPU
AMD
Ollama version
0.1.38
@Zyfax commented on GitHub (May 21, 2024):
Interestingly, I experienced a similar phenomenon when I upgraded from driver version 535 to 550 - my CPU usage remained high until I rebooted the host machine.
As for the nvidia-smi command, if it outputs an error message, it's likely indicative of a problem with the connection between the NVIDIA driver and graphics card.
@pdevine commented on GitHub (May 21, 2024):
What's the output of
ollama ps?@dhiltgen commented on GitHub (May 22, 2024):
Please add
-e OLLAMA_DEBUG=1to your container and share the log so we can see a little more detail on why it can't discover the GPU. Also trydocker run --gpus all ubuntu nvidia-smito see if the Docker + Nvidia container runtime has become unhealthy.@brodieferguson commented on GitHub (May 22, 2024):
I don't believe it's related to Ollama. I also had this issue. I discovered it when setting up a container unrelated to Ollama. It's the new 555 drivers, and affects any cuda/gpu related container (I tested multiple including base pytorch cuda docker image).
For example, trying to list Cuda capability in pytorch docker gives a "CUDA initialization: Unexpected error from cudaGetDeviceCount(). Did you run some cuda functions before calling NumCudaDevices() that might have already set an error?"
Nvidia computer container benchmark said 1 device requested, 0 available.
Issue was instantly fixed by reverting to prior drivers.
@ginestopo commented on GitHub (May 22, 2024):
Thank you very much @brodieferguson ! this seemed to do the trick. Nevertheless, I am not quite happy to downgrade my GPU drivers in order to make Ollama work. For that reason I wouldn't consider this issue resolved and I will cooperate to provide more info to solve this problem in case it is needed.
@dhiltgen I just downgraded my drivers to the immediate version and Ollama started to use the GPU (RTX4070ti) instantly:

There might be an incompatibility with the new drivers as @brodieferguson had the same problem and probably many other users too.
Thank you very much both. I hope I can enjoy Ollama with the latest drivers soon.
@nerdpudding commented on GitHub (May 24, 2024):
same issue here:
Ollama worked fine on GPU before upgrading both Ollama and NVIDIA previous drivers so far I know. I am on Windows 11 with WSL2 and using Docker Desktop. This morning I did two things:
Later I noticed that ollama now no longer uses my GPU, noticing it was much slower and looking at resources there GPU memory was not used. Using the newly available ollama ps command confirmed the same thing:
NAME ID SIZE PROCESSOR UNTIL
mistral:latest 61e88e884507 4.6 GB 100% CPU 4 minutes from now
nvidia-smi clearly showed GPU is available:
nvidia-smi
Fri May 24 07:34:10 2024
+-----------------------------------------------------------------------------------------+
| NVIDIA-SMI 555.42.03 Driver Version: 555.85 CUDA Version: 12.5 |
|-----------------------------------------+------------------------+----------------------+
| GPU Name Persistence-M | Bus-Id Disp.A | Volatile Uncorr. ECC |
| Fan Temp Perf Pwr:Usage/Cap | Memory-Usage | GPU-Util Compute M. |
| | | MIG M. |
|=========================================+========================+======================|
| 0 NVIDIA GeForce RTX 4090 On | 00000000:0A:00.0 On | Off |
| 50% 27C P8 52W / 530W | 933MiB / 24564MiB | 1% Default |
| | | N/A |
+-----------------------------------------+------------------------+----------------------+
+-----------------------------------------------------------------------------------------+
| Processes: |
| GPU GI CI PID Type Process name GPU Memory |
| ID ID Usage |
|=========================================================================================|
| 0 N/A N/A 23 G /Xwayland N/A |
| 0 N/A N/A 27 G /Xwayland N/A |
| 0 N/A N/A 31 G /Xwayland N/A |
+-----------------------------------------------------------------------------------------+
I will downgrade drivers as well, but there clearly is a issue with ollama and these drivers
@nerdpudding commented on GitHub (May 24, 2024):
confirmed, reverted to 552.42 drivers, GPU is now used again.
ollama ps
NAME ID SIZE PROCESSOR UNTIL
mistral:latest 61e88e884507 5.1 GB 100% GPU 4 minutes from now
@ginestopo commented on GitHub (May 24, 2024):
@nerdpudding thanks for your contribution. We can confirm this is not an isolated issue and nvidia drivers 555.85 causes ollama not to use the gpu for some reason.
@TSavo commented on GitHub (May 26, 2024):
Can confirm, no CUDA docker image works with 555. downgrading to 552 fixes the issue. This is unrelated to ollama and needs to be fixed by docker/nvidia.
@jmorganca commented on GitHub (May 26, 2024):
Hi folks it seems the 555 Nvidia driver branch is not working with Ollama (and other projects that integrate llama.cpp). We're working to resolve this together – in the meantime downgrading to a prior version will fix the issue. So sorry about this and will post more updates here.
@jmorganca commented on GitHub (May 26, 2024):
Hi all, this seems to be from the
nvidia_uvmkernel module not being loaded. You can run:to load them manually. A fix is coming with the install script.
Also, adding:
to
/etc/modules-load.d/nvidia.confwill make sure they are loaded on startup@jmorganca commented on GitHub (May 26, 2024):
Hi folks it seems this is from the new driver packages not loading the
nvidia_uvmkernel module from what I can see. It should work to re-load the module:and then to keep it loaded, edit the conrfig for
nvidia-persistencedby adding them to/etc/modules-load.d/nvidia.conf@ginestopo commented on GitHub (May 27, 2024):
@jmorganca Thanks a lot for the fix! 💙
@falmanna commented on GitHub (May 27, 2024):
Not sure how to apply these on WLS docker installation. I downgraded my driver for now and it is working again.
@nerdpudding commented on GitHub (Jun 3, 2024):
Same issue here. The modprobe nvidia fix doesn't seem to work with WSL 2.
I’m not an expert, but I tried different Docker builds using the install script with pytorch:2.3.0-cuda12.1-cudnn8-runtime as the base image. Everything works fine with older NVIDIA drivers, but not with 555.85.
Even though nvidia-smi shows the GPU is available (both in WSL and the running container), Ollama defaults to CPU. The debug logs look like this:
time=2024-06-03T11:59:56.076Z level=DEBUG source=gpu.go:355 msg="Unable to load nvcuda" library=/usr/lib/x86_64-linux-gnu/libcuda.so.1 error="nvcuda init failure: 500"
Any ideas or suggestions on what might be causing this with the latest drivers? Should we just await if a newer nvidia driver release fixes it?
@ginestopo commented on GitHub (Jun 3, 2024):
@nerdpudding Did you try using Ollama v0.1.41 (the latest release) ?
@nerdpudding commented on GitHub (Jun 3, 2024):
Yes. First I tried pulling the lates official docker image.
Then I used this custom docker build I must admit that (chatGPT created that dockerfile for me though... it is probably not ideal...), which uses the install.sh and installs v0.1.41:
Use the official PyTorch image with CUDA support
FROM pytorch/pytorch:2.3.0-cuda12.1-cudnn8-runtime
Install dependencies
RUN apt-get update && apt-get install -y
curl
sudo
&& apt-get clean
&& rm -rf /var/lib/apt/lists/*
Create a non-root user
RUN useradd -m -s /bin/bash ollama
RUN echo 'ollama ALL=(ALL) NOPASSWD:ALL' >> /etc/sudoers
USER ollama
WORKDIR /home/ollama
Install Ollama
RUN curl -fsSL https://ollama.com/install.sh | sh
Ensure the volumes are correctly set up
VOLUME ["/root/.ollama"]
Set environment variables for CUDA and debugging
ENV OLLAMA_DEBUG=1
ENV NVIDIA_VISIBLE_DEVICES=all
ENV NVIDIA_DRIVER_CAPABILITIES=compute,utility
ENV LD_LIBRARY_PATH=/usr/local/cuda/lib64:/usr/lib/x86_64-linux-gnu:/usr/local/nvidia/lib:/usr/local/nvidia/lib64:$LD_LIBRARY_PATH
ENV PATH=/usr/local/cuda/bin:$PATH
Ensure correct library links
RUN sudo mkdir -p /usr/local/cuda/lib64/stubs && sudo ln -s /usr/lib/x86_64-linux-gnu/libcuda.so.1 /usr/local/cuda/lib64/stubs/libcuda.so
Run Ollama
CMD ["ollama", "serve"]
This works fine with the old drivers, not with the new.
@brodieferguson commented on GitHub (Jun 3, 2024):
@nerdpudding Are you using Docker Desktop? smi worked for me too, but not the rest.
https://github.com/NVIDIA/nvidia-container-toolkit/issues/520
@nerdpudding commented on GitHub (Jun 3, 2024):
Yes, Docker Desktop with Windows 11 and WSL2 indeed. Older drivers still work fine. I missed that the workaround with the 'nvidia_uvm' was not possible with docker desktop and I was (pointlessly) trying to look for a something that does...Thanks for pointing out they are still working on a solution for Docker Desktop users, I'll just be more patient :-)
@zimdin12 commented on GitHub (Jun 6, 2024):
Is there a separate issue for that (this one got closed) ? I would like to keep my eye on it. then I would know when to update :D
@nerdpudding commented on GitHub (Jun 6, 2024):
Not sure, but to my understanding, it is a NVIDIA issue so...
By the way, I noticed newer drivers where released today (555.99) and hoped it fixed it after reading this:
https://www.nvidia.com/en-us/geforce/forums/game-ready-drivers/13/543951/geforce-grd-55599-feedback-thread-released-6424/
Fixed General Bugs:
CUDA 12.5 does not work with CUDA enabled Docker images [4668302]
I just installed, rebooted and tested with that newer driver using both my own docker file (which uses pytorch:2.3.0-cuda12.1-cudnn8-runtime and then installs ollama using the install.sh script) and the latest official Ollama Docker image. Both still only use the CPU. I reverted back to 551.44 and immediately GPU was used again. So apparently that 'general fix' still does not apply to WLS2 with Docker Desktop yet then, but only for CE maybe.
I'm not sure if there is another open issue on it here, but I guess it is a NVIDIA issue, so we probably just have to look on forum/threads there and wait until they release a fix with newer drivers.
@falmanna commented on GitHub (Jun 6, 2024):
I subscribed to this one
@nerdpudding commented on GitHub (Jun 7, 2024):
Docker has released an update for Docker Desktop.
See https://docs.docker.com/desktop/release-notes/
Upgrades:
--> NVIDIA Container Toolkit v1.15.0
I just tested it and GPU is used now with Nvidia drivers 555.99 after upgrading Docker Desktop to 4.31.0
This fixed it for me!
So if you are using Docker on Windows with WSL 2 (Now not only for Docker CE, but also Docker Desktop), after updating, it will work again.