[GH-ISSUE #7651] Unable to download model llama3.2-vision:11b and request update ollama. #4882

Closed
opened 2026-04-12 15:54:34 -05:00 by GiteaMirror · 13 comments
Owner

Originally created by @Luckyjjjjjjj on GitHub (Nov 13, 2024).
Original GitHub issue: https://github.com/ollama/ollama/issues/7651

What is the issue?

I download the latest version from https://ollama.com/download and install, but cannot download llama3.2 in setting the model download - vision: 11 b, and suggest to update the ollama, but I have is the latest version, how do I solve

OS

Windows

GPU

Nvidia

CPU

Intel

Ollama version

0.4.1

Originally created by @Luckyjjjjjjj on GitHub (Nov 13, 2024). Original GitHub issue: https://github.com/ollama/ollama/issues/7651 ### What is the issue? I download the latest version from https://ollama.com/download and install, but cannot download llama3.2 in setting the model download - vision: 11 b, and suggest to update the ollama, but I have is the latest version, how do I solve ### OS Windows ### GPU Nvidia ### CPU Intel ### Ollama version 0.4.1
GiteaMirror added the bug label 2026-04-12 15:54:34 -05:00
Author
Owner

@rick-github commented on GitHub (Nov 13, 2024):

Did you restart the ollama server?

<!-- gh-comment-id:2474035152 --> @rick-github commented on GitHub (Nov 13, 2024): Did you restart the ollama server?
Author
Owner

@pdevine commented on GitHub (Nov 13, 2024):

@Luckyjjjjjjj can you type ollama -v to see the version information?

<!-- gh-comment-id:2474607838 --> @pdevine commented on GitHub (Nov 13, 2024): @Luckyjjjjjjj can you type `ollama -v` to see the version information?
Author
Owner

@Luckyjjjjjjj commented on GitHub (Nov 14, 2024):

I rebooted and checked that the version was 0.4.1 and reported an error

<!-- gh-comment-id:2475750358 --> @Luckyjjjjjjj commented on GitHub (Nov 14, 2024): I rebooted and checked that the version was 0.4.1 and reported an error
Author
Owner

@rick-github commented on GitHub (Nov 14, 2024):

What was the error?

<!-- gh-comment-id:2476319302 --> @rick-github commented on GitHub (Nov 14, 2024): What was the error?
Author
Owner

@Luckyjjjjjjj commented on GitHub (Nov 15, 2024):

The error content is not downloadable and requires me to update to the latest version, which I already have

<!-- gh-comment-id:2477745728 --> @Luckyjjjjjjj commented on GitHub (Nov 15, 2024): The error content is not downloadable and requires me to update to the latest version, which I already have
Author
Owner

@pdevine commented on GitHub (Nov 15, 2024):

Hey @Luckyjjjjjjj can you run ollama -v and paste the contents in the issue? Also, cut/paste the error as well.

<!-- gh-comment-id:2477775718 --> @pdevine commented on GitHub (Nov 15, 2024): Hey @Luckyjjjjjjj can you run `ollama -v` and paste the contents in the issue? Also, cut/paste the error as well.
Author
Owner

@Luckyjjjjjjj commented on GitHub (Nov 16, 2024):

错误内容不可下载,需要我更新到我已经拥有的最新版本

I started ollama using the open-webui mode. I have selected llama3.2-vision:11b on the web page. When I download ollama, the following error message is displayed:

pull model manifest: 412: The model you are attempting to pull requires a newer version of Ollama. Please download the latest version at: https://ollama.com/download

I also checked that my version is the latest 0.4.1

C:\Users\l>ollama -v

ollama version is 0.4.1

<!-- gh-comment-id:2480427834 --> @Luckyjjjjjjj commented on GitHub (Nov 16, 2024): > 错误内容不可下载,需要我更新到我已经拥有的最新版本 I started ollama using the open-webui mode. I have selected llama3.2-vision:11b on the web page. When I download ollama, the following error message is displayed: pull model manifest: 412: The model you are attempting to pull requires a newer version of Ollama. Please download the latest version at: https://ollama.com/download I also checked that my version is the latest 0.4.1 C:\Users\l>ollama -v ollama version is 0.4.1
Author
Owner

@rick-github commented on GitHub (Nov 16, 2024):

In open-webui, click on your profile icon (lower left corner or upper right corner, depending on version), click on Settings, click on About, and see what version of ollama open-webui thinks it is talking to.

Screenshot from 2024-11-16 22-29-28

<!-- gh-comment-id:2480817374 --> @rick-github commented on GitHub (Nov 16, 2024): In open-webui, click on your profile icon (lower left corner or upper right corner, depending on version), click on `Settings`, click on `About`, and see what version of ollama open-webui thinks it is talking to. ![Screenshot from 2024-11-16 22-29-28](https://github.com/user-attachments/assets/1c5f8798-b20f-4ab3-a0ee-203c0f2ba5b4)
Author
Owner

@Luckyjjjjjjj commented on GitHub (Nov 17, 2024):

In open-webui, click on your profile icon (lower left corner or upper right corner, depending on version), click on , click on , and see what version of ollama open-webui thinks it is talking to.SettingsAbout

Screenshot from 2024-11-16 22-29-28

Yes, I found that it was 0.3.41 in my webui yesterday, but I found 0.4.1 in cmd. Could you please tell me how to upgrade ollama in webui? I searched all the buttons in webui, but I couldn't find the upgrade place

<!-- gh-comment-id:2480935964 --> @Luckyjjjjjjj commented on GitHub (Nov 17, 2024): In open-webui, click on your profile icon (lower left corner or upper right corner, depending on version), click on , click on , and see what version of ollama open-webui thinks it is talking to.SettingsAbout > > ![Screenshot from 2024-11-16 22-29-28](https://private-user-images.githubusercontent.com/14946854/386878629-1c5f8798-b20f-4ab3-a0ee-203c0f2ba5b4.png?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.9nS4o9tOotGnqlyqhMscvQlCMJE6zNqS0znDqEDnC30) Yes, I found that it was 0.3.41 in my webui yesterday, but I found 0.4.1 in cmd. Could you please tell me how to upgrade ollama in webui? I searched all the buttons in webui, but I couldn't find the upgrade place
Author
Owner

@rick-github commented on GitHub (Nov 17, 2024):

You are running two ollama servers. Are you using a docker image that has an embedded ollama server?

<!-- gh-comment-id:2481175303 --> @rick-github commented on GitHub (Nov 17, 2024): You are running two ollama servers. Are you using a docker image that has an embedded ollama server?
Author
Owner

@Luckyjjjjjjj commented on GitHub (Nov 18, 2024):

I just downloaded and installed docker and ollama clients on the web page. In cmd, docker run -d -p 3000:8080 --gpus=all -v ollama:/root/.ollama -v open-webui:/app/backend/data --name open-webui --restart always ghcr.io/open-webui/open-webui:ollama

Then I started the webui

<!-- gh-comment-id:2482204166 --> @Luckyjjjjjjj commented on GitHub (Nov 18, 2024): I just downloaded and installed docker and ollama clients on the web page. In cmd, docker run -d -p 3000:8080 --gpus=all -v ollama:/root/.ollama -v open-webui:/app/backend/data --name open-webui --restart always ghcr.io/open-webui/open-webui:ollama Then I started the webui
Author
Owner

@rick-github commented on GitHub (Nov 18, 2024):

The docker image you have installed has an embedded ollama server. That server is 0.3.14. You can either wait until the docker image is updated, or you run stand-alone ollama and open-webui services, and configure open-webui to talk to your ollama server.

<!-- gh-comment-id:2482777912 --> @rick-github commented on GitHub (Nov 18, 2024): The docker image you have installed has an embedded ollama server. That server is 0.3.14. You can either wait until the docker image is updated, or you run stand-alone ollama and open-webui services, and configure open-webui to talk to your ollama server.
Author
Owner

@pdevine commented on GitHub (Nov 18, 2024):

I'll go ahead and close this since it looks like the issue is w/ open-webui. @Luckyjjjjjjj I haven't used open-webui but I think it can run outside of a container?

<!-- gh-comment-id:2483804269 --> @pdevine commented on GitHub (Nov 18, 2024): I'll go ahead and close this since it looks like the issue is w/ open-webui. @Luckyjjjjjjj I haven't used open-webui but I think it can run outside of a container?
Sign in to join this conversation.
1 Participants
Notifications
Due Date
No due date set.
Dependencies

No dependencies set.

Reference: github-starred/ollama#4882