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[GH-ISSUE #6140] unable to pull model #3834

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opened 2026-04-12 14:40:12 -05:00 by GiteaMirror · 7 comments
GiteaMirror commented 2026-04-12 14:40:12 -05:00
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Originally created by @jdzhang1221 on GitHub (Aug 2, 2024).
Original GitHub issue: https://github.com/ollama/ollama/issues/6140

What is the issue?

ollama pull mxbai-embed-large
pulling manifest
Error: pull model manifest: Get "https://registry.ollama.ai/v2/library/mxbai-embed-large/manifests/latest": read tcp 192.168.1.94:50046->104.21.75.227:443: read: connection reset by peer

OS

macOS

GPU

Intel

CPU

Intel

Ollama version

0.3.2

Originally created by @jdzhang1221 on GitHub (Aug 2, 2024). Original GitHub issue: https://github.com/ollama/ollama/issues/6140 ### What is the issue? ollama pull mxbai-embed-large pulling manifest Error: pull model manifest: Get "https://registry.ollama.ai/v2/library/mxbai-embed-large/manifests/latest": read tcp 192.168.1.94:50046->104.21.75.227:443: read: connection reset by peer ### OS macOS ### GPU Intel ### CPU Intel ### Ollama version 0.3.2
GiteaMirror added the bug label 2026-04-12 14:40:12 -05:00
GiteaMirror commented 2026-04-12 14:40:13 -05:00
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@rampageservices commented on GitHub (Aug 2, 2024):

I was just able to pull this model. This may be a temporary error or issue with your internet connection. Please try again a little sometime later.

<!-- gh-comment-id:2265317972 --> @rampageservices commented on GitHub (Aug 2, 2024): I was just able to pull this model. This may be a temporary error or issue with your internet connection. Please try again a little sometime later.
GiteaMirror commented 2026-04-12 14:40:14 -05:00
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@jdzhang1221 commented on GitHub (Aug 2, 2024):

ollama pull mxbai-embed-large
pulling manifest
pulling 819c2adf5ce6... 100% ▕████████████████▏ 669 MB
Error: Head "https://registry.ollama.ai/v2/library/mxbai-embed-large/blobs/sha256:c71d239df91726fc519c6eb72d318ec65820627232b2f796219e87dcf35d0ab4": read tcp 192.168.0.102:63460->172.67.182.229:443: read: connection reset by peer

oh,no,is it a network problem?

<!-- gh-comment-id:2265572788 --> @jdzhang1221 commented on GitHub (Aug 2, 2024): ollama pull mxbai-embed-large pulling manifest pulling 819c2adf5ce6... 100% ▕████████████████▏ 669 MB Error: Head "https://registry.ollama.ai/v2/library/mxbai-embed-large/blobs/sha256:c71d239df91726fc519c6eb72d318ec65820627232b2f796219e87dcf35d0ab4": read tcp 192.168.0.102:63460->172.67.182.229:443: read: connection reset by peer oh,no,is it a network problem?
GiteaMirror commented 2026-04-12 14:40:14 -05:00
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@jdzhang1221 commented on GitHub (Aug 2, 2024):

ollama pull mxbai-embed-large
pulling manifest
pulling 819c2adf5ce6... 100% ▕████████████████▏ 669 MB
pulling c71d239df917... 100% ▕████████████████▏ 11 KB
pulling b837481ff855... 100% ▕████████████████▏ 16 B
pulling 38badd946f91... 100% ▕████████████████▏ 408 B
verifying sha256 digest
writing manifest
removing any unused layers
success

<!-- gh-comment-id:2265589965 --> @jdzhang1221 commented on GitHub (Aug 2, 2024): ollama pull mxbai-embed-large pulling manifest pulling 819c2adf5ce6... 100% ▕████████████████▏ 669 MB pulling c71d239df917... 100% ▕████████████████▏ 11 KB pulling b837481ff855... 100% ▕████████████████▏ 16 B pulling 38badd946f91... 100% ▕████████████████▏ 408 B verifying sha256 digest writing manifest removing any unused layers success
GiteaMirror commented 2026-04-12 14:40:14 -05:00
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@jdzhang1221 commented on GitHub (Aug 2, 2024):

I was just able to pull this model. This may be a temporary error or issue with your internet connection. Please try again a little sometime later.

Thank you, I tried many times and now it finally works. Maybe it's a network problem. Thank you anyway.

<!-- gh-comment-id:2265592790 --> @jdzhang1221 commented on GitHub (Aug 2, 2024): > I was just able to pull this model. This may be a temporary error or issue with your internet connection. Please try again a little sometime later. Thank you, I tried many times and now it finally works. Maybe it's a network problem. Thank you anyway.
GiteaMirror commented 2026-04-12 14:40:14 -05:00
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@vdawg-git commented on GitHub (Aug 2, 2024):

Same for me, initially it just didn't print anything.
Now a couple hours later and some retries it downloads

<!-- gh-comment-id:2265605928 --> @vdawg-git commented on GitHub (Aug 2, 2024): Same for me, initially it just didn't print anything. Now a couple hours later and some retries it downloads
GiteaMirror commented 2026-04-12 14:40:15 -05:00
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@vdawg-git commented on GitHub (Aug 2, 2024):

Same for me, initially it just didn't print anything.
Now a couple hours later and some retries it downloadsj

<!-- gh-comment-id:2265606006 --> @vdawg-git commented on GitHub (Aug 2, 2024): Same for me, initially it just didn't print anything. Now a couple hours later and some retries it downloadsj
GiteaMirror commented 2026-04-12 14:40:15 -05:00
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@rampageservices commented on GitHub (Aug 4, 2024):

This is a symptom of a deeper problem with the downloading part of ollama's codebase.
Once this PR is pulled, it should help somewhat but requires deeper investigation.
https://github.com/ollama/ollama/pull/4625

Sadly the download function is not so robust on unreliable internet connections.

<!-- gh-comment-id:2267362695 --> @rampageservices commented on GitHub (Aug 4, 2024): This is a symptom of a deeper problem with the downloading part of ollama's codebase. Once this PR is pulled, it should help somewhat but requires deeper investigation. https://github.com/ollama/ollama/pull/4625 Sadly the download function is not so robust on unreliable internet connections.
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