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[GH-ISSUE #15253] windows11 ,ollama 0.19.0 meet trouble "loading..." #35516

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opened 2026-04-22 20:05:01 -05:00 by GiteaMirror · 9 comments
GiteaMirror commented 2026-04-22 20:05:01 -05:00
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Originally created by @palarking-hue on GitHub (Apr 3, 2026).
Original GitHub issue: https://github.com/ollama/ollama/issues/15253

What is the issue?

When I use ollama 0.19.0,it can not load any models,just show "loading...",see this image:
Image
when i exec "ollama --version" in cmd,ollama throw errors,msg like:
PS C:\WINDOWS\system32> ollama --version
Exception 0xc0000005 0x8 0xffffffffffffffff 0xffffffffffffffff
PC=0xffffffffffffffff
signal arrived during external code execution

runtime.cgocall(0x7ff6bf89c860, 0xc000045da0)
runtime/cgocall.go:167 +0x3e fp=0xc000045d78 sp=0xc000045d10 pc=0x7ff6be79243e
github.com/ollama/ollama/x/imagegen/mlx._Cfunc_mlx_random_key(0xc0000802e0, 0x19d4de7e62f)
_cgo_gotypes.go:1978 +0x50 fp=0xc000045da0 sp=0xc000045d78 pc=0x7ff6bee0ea50
github.com/ollama/ollama/x/imagegen/mlx.RandomKey.func1(...)
github.com/ollama/ollama/x/imagegen/mlx/mlx.go:1870
github.com/ollama/ollama/x/imagegen/mlx.RandomKey(0x19d4de7e62f)
github.com/ollama/ollama/x/imagegen/mlx/mlx.go:1870 +0x5d fp=0xc000045dd8 sp=0xc000045da0 pc=0x7ff6bee1797d
github.com/ollama/ollama/x/imagegen/mlx.init.0()
github.com/ollama/ollama/x/imagegen/mlx/mlx.go:1848 +0xa9 fp=0xc000045e28 sp=0xc000045dd8 pc=0x7ff6bee17789
runtime.doInit1(0x7ff6c0c0f2c0)
runtime/proc.go:7350 +0xdd fp=0xc000045f50 sp=0xc000045e28 pc=0x7ff6be77343d
runtime.doInit(...)
runtime/proc.go:7317
runtime.main()
runtime/proc.go:254 +0x325 fp=0xc000045fe0 sp=0xc000045f50 pc=0x7ff6be764e85
runtime.goexit({})
runtime/asm_amd64.s:1700 +0x1 fp=0xc000045fe8 sp=0xc000045fe0 pc=0x7ff6be79db21

goroutine 2 gp=0xc0000028c0 m=nil [force gc (idle)]:
runtime.gopark(0x0?, 0x0?, 0x0?, 0x0?, 0x0?)
runtime/proc.go:435 +0xce fp=0xc000079fa8 sp=0xc000079f88 pc=0x7ff6be79598e
runtime.goparkunlock(...)
runtime/proc.go:441
runtime.forcegchelper()
runtime/proc.go:348 +0xb8 fp=0xc000079fe0 sp=0xc000079fa8 pc=0x7ff6be7650f8
runtime.goexit({})
runtime/asm_amd64.s:1700 +0x1 fp=0xc000079fe8 sp=0xc000079fe0 pc=0x7ff6be79db21
created by runtime.init.7 in goroutine 1
runtime/proc.go:336 +0x1a

goroutine 3 gp=0xc000002c40 m=nil [GC sweep wait]:
runtime.gopark(0x0?, 0x0?, 0x0?, 0x0?, 0x0?)
runtime/proc.go:435 +0xce fp=0xc00007bf80 sp=0xc00007bf60 pc=0x7ff6be79598e
runtime.goparkunlock(...)
runtime/proc.go:441
runtime.bgsweep(0xc000088000)
runtime/mgcsweep.go:276 +0x94 fp=0xc00007bfc8 sp=0xc00007bf80 pc=0x7ff6be74de74
runtime.gcenable.gowrap1()
runtime/mgc.go:204 +0x25 fp=0xc00007bfe0 sp=0xc00007bfc8 pc=0x7ff6be742285
runtime.goexit({})
runtime/asm_amd64.s:1700 +0x1 fp=0xc00007bfe8 sp=0xc00007bfe0 pc=0x7ff6be79db21
created by runtime.gcenable in goroutine 1
runtime/mgc.go:204 +0x66

goroutine 4 gp=0xc000002e00 m=nil [GC scavenge wait]:
runtime.gopark(0xc000088000?, 0x7ff6c016a760?, 0x1?, 0x0?, 0xc000002e00?)
runtime/proc.go:435 +0xce fp=0xc00008ff78 sp=0xc00008ff58 pc=0x7ff6be79598e
runtime.goparkunlock(...)
runtime/proc.go:441
runtime.(*scavengerState).park(0x7ff6c0d29ba0)
runtime/mgcscavenge.go:425 +0x49 fp=0xc00008ffa8 sp=0xc00008ff78 pc=0x7ff6be74b909
runtime.bgscavenge(0xc000088000)
runtime/mgcscavenge.go:653 +0x3c fp=0xc00008ffc8 sp=0xc00008ffa8 pc=0x7ff6be74be7c
runtime.gcenable.gowrap2()
runtime/mgc.go:205 +0x25 fp=0xc00008ffe0 sp=0xc00008ffc8 pc=0x7ff6be742225
runtime.goexit({})
runtime/asm_amd64.s:1700 +0x1 fp=0xc00008ffe8 sp=0xc00008ffe0 pc=0x7ff6be79db21
created by runtime.gcenable in goroutine 1
runtime/mgc.go:205 +0xa5

goroutine 5 gp=0xc000003340 m=nil [finalizer wait]:
runtime.gopark(0x0?, 0x0?, 0x0?, 0x0?, 0x0?)
runtime/proc.go:435 +0xce fp=0xc000091e30 sp=0xc000091e10 pc=0x7ff6be79598e
runtime.runfinq()
runtime/mfinal.go:196 +0x107 fp=0xc000091fe0 sp=0xc000091e30 pc=0x7ff6be741207
runtime.goexit({})
runtime/asm_amd64.s:1700 +0x1 fp=0xc000091fe8 sp=0xc000091fe0 pc=0x7ff6be79db21
created by runtime.createfing in goroutine 1
runtime/mfinal.go:166 +0x3d
rax 0xffffffffffffffff
rbx 0x7ffbcc47e5b0
rcx 0x7ffbcc47e598
rdx 0x7ffbcc016300
rdi 0x0
rsi 0x4c5953f890
rbp 0x7ffc9f950380
rsp 0x4c5953f7d8
r8 0x32c8
r9 0x0
r10 0x1c71cb90000
r11 0xc000000d
r12 0xffffffffffffffff
r13 0x5d
r14 0x1
r15 0x0
rip 0xffffffffffffffff
rflags 0x10286
cs 0x33
fs 0x53
gs 0x2b
PS C:\WINDOWS\system32>

My computer is

Image

Relevant log output

OS

windows 11

GPU

intel ark 130T

CPU

intel ultra 5

Ollama version

0.19.0

Originally created by @palarking-hue on GitHub (Apr 3, 2026). Original GitHub issue: https://github.com/ollama/ollama/issues/15253 ### What is the issue? When I use ollama 0.19.0,it can not load any models,just show "loading...",see this image: <img width="1108" height="863" alt="Image" src="https://github.com/user-attachments/assets/1839aebb-9fc3-4387-9463-eb4f902de5ba" /> when i exec "ollama --version" in cmd,ollama throw errors,msg like: PS C:\WINDOWS\system32> ollama --version Exception 0xc0000005 0x8 0xffffffffffffffff 0xffffffffffffffff PC=0xffffffffffffffff signal arrived during external code execution runtime.cgocall(0x7ff6bf89c860, 0xc000045da0) runtime/cgocall.go:167 +0x3e fp=0xc000045d78 sp=0xc000045d10 pc=0x7ff6be79243e github.com/ollama/ollama/x/imagegen/mlx._Cfunc_mlx_random_key(0xc0000802e0, 0x19d4de7e62f) _cgo_gotypes.go:1978 +0x50 fp=0xc000045da0 sp=0xc000045d78 pc=0x7ff6bee0ea50 github.com/ollama/ollama/x/imagegen/mlx.RandomKey.func1(...) github.com/ollama/ollama/x/imagegen/mlx/mlx.go:1870 github.com/ollama/ollama/x/imagegen/mlx.RandomKey(0x19d4de7e62f) github.com/ollama/ollama/x/imagegen/mlx/mlx.go:1870 +0x5d fp=0xc000045dd8 sp=0xc000045da0 pc=0x7ff6bee1797d github.com/ollama/ollama/x/imagegen/mlx.init.0() github.com/ollama/ollama/x/imagegen/mlx/mlx.go:1848 +0xa9 fp=0xc000045e28 sp=0xc000045dd8 pc=0x7ff6bee17789 runtime.doInit1(0x7ff6c0c0f2c0) runtime/proc.go:7350 +0xdd fp=0xc000045f50 sp=0xc000045e28 pc=0x7ff6be77343d runtime.doInit(...) runtime/proc.go:7317 runtime.main() runtime/proc.go:254 +0x325 fp=0xc000045fe0 sp=0xc000045f50 pc=0x7ff6be764e85 runtime.goexit({}) runtime/asm_amd64.s:1700 +0x1 fp=0xc000045fe8 sp=0xc000045fe0 pc=0x7ff6be79db21 goroutine 2 gp=0xc0000028c0 m=nil [force gc (idle)]: runtime.gopark(0x0?, 0x0?, 0x0?, 0x0?, 0x0?) runtime/proc.go:435 +0xce fp=0xc000079fa8 sp=0xc000079f88 pc=0x7ff6be79598e runtime.goparkunlock(...) runtime/proc.go:441 runtime.forcegchelper() runtime/proc.go:348 +0xb8 fp=0xc000079fe0 sp=0xc000079fa8 pc=0x7ff6be7650f8 runtime.goexit({}) runtime/asm_amd64.s:1700 +0x1 fp=0xc000079fe8 sp=0xc000079fe0 pc=0x7ff6be79db21 created by runtime.init.7 in goroutine 1 runtime/proc.go:336 +0x1a goroutine 3 gp=0xc000002c40 m=nil [GC sweep wait]: runtime.gopark(0x0?, 0x0?, 0x0?, 0x0?, 0x0?) runtime/proc.go:435 +0xce fp=0xc00007bf80 sp=0xc00007bf60 pc=0x7ff6be79598e runtime.goparkunlock(...) runtime/proc.go:441 runtime.bgsweep(0xc000088000) runtime/mgcsweep.go:276 +0x94 fp=0xc00007bfc8 sp=0xc00007bf80 pc=0x7ff6be74de74 runtime.gcenable.gowrap1() runtime/mgc.go:204 +0x25 fp=0xc00007bfe0 sp=0xc00007bfc8 pc=0x7ff6be742285 runtime.goexit({}) runtime/asm_amd64.s:1700 +0x1 fp=0xc00007bfe8 sp=0xc00007bfe0 pc=0x7ff6be79db21 created by runtime.gcenable in goroutine 1 runtime/mgc.go:204 +0x66 goroutine 4 gp=0xc000002e00 m=nil [GC scavenge wait]: runtime.gopark(0xc000088000?, 0x7ff6c016a760?, 0x1?, 0x0?, 0xc000002e00?) runtime/proc.go:435 +0xce fp=0xc00008ff78 sp=0xc00008ff58 pc=0x7ff6be79598e runtime.goparkunlock(...) runtime/proc.go:441 runtime.(*scavengerState).park(0x7ff6c0d29ba0) runtime/mgcscavenge.go:425 +0x49 fp=0xc00008ffa8 sp=0xc00008ff78 pc=0x7ff6be74b909 runtime.bgscavenge(0xc000088000) runtime/mgcscavenge.go:653 +0x3c fp=0xc00008ffc8 sp=0xc00008ffa8 pc=0x7ff6be74be7c runtime.gcenable.gowrap2() runtime/mgc.go:205 +0x25 fp=0xc00008ffe0 sp=0xc00008ffc8 pc=0x7ff6be742225 runtime.goexit({}) runtime/asm_amd64.s:1700 +0x1 fp=0xc00008ffe8 sp=0xc00008ffe0 pc=0x7ff6be79db21 created by runtime.gcenable in goroutine 1 runtime/mgc.go:205 +0xa5 goroutine 5 gp=0xc000003340 m=nil [finalizer wait]: runtime.gopark(0x0?, 0x0?, 0x0?, 0x0?, 0x0?) runtime/proc.go:435 +0xce fp=0xc000091e30 sp=0xc000091e10 pc=0x7ff6be79598e runtime.runfinq() runtime/mfinal.go:196 +0x107 fp=0xc000091fe0 sp=0xc000091e30 pc=0x7ff6be741207 runtime.goexit({}) runtime/asm_amd64.s:1700 +0x1 fp=0xc000091fe8 sp=0xc000091fe0 pc=0x7ff6be79db21 created by runtime.createfing in goroutine 1 runtime/mfinal.go:166 +0x3d rax 0xffffffffffffffff rbx 0x7ffbcc47e5b0 rcx 0x7ffbcc47e598 rdx 0x7ffbcc016300 rdi 0x0 rsi 0x4c5953f890 rbp 0x7ffc9f950380 rsp 0x4c5953f7d8 r8 0x32c8 r9 0x0 r10 0x1c71cb90000 r11 0xc000000d r12 0xffffffffffffffff r13 0x5d r14 0x1 r15 0x0 rip 0xffffffffffffffff rflags 0x10286 cs 0x33 fs 0x53 gs 0x2b PS C:\WINDOWS\system32> My computer is <img width="1108" height="842" alt="Image" src="https://github.com/user-attachments/assets/0e478e33-52a1-4f22-8ed0-45e8ef27dece" /> ### Relevant log output ```shell ``` ### OS windows 11 ### GPU intel ark 130T ### CPU intel ultra 5 ### Ollama version 0.19.0
GiteaMirror added the bug label 2026-04-22 20:05:01 -05:00
GiteaMirror commented 2026-04-22 20:05:02 -05:00
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@cheryei commented on GitHub (Apr 3, 2026):

token是每周更新吗？

Image
<!-- gh-comment-id:4181553756 --> @cheryei commented on GitHub (Apr 3, 2026): token是每周更新吗？ <img width="637" height="368" alt="Image" src="https://github.com/user-attachments/assets/9c9d1f28-7319-4f50-a7bd-c1a7fe06ccf7" />
GiteaMirror commented 2026-04-22 20:05:03 -05:00
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@premmaddali commented on GitHub (Apr 3, 2026):

This issue is present in 0.2 version also...Regret updaing:

Microsoft Windows [Version 10.0.26200.8037]
(c) Microsoft Corporation. All rights reserved.

C:\Users\Prem Maddali>ollama --version
Exception 0xc0000005 0x8 0x7ffba390cb12 0x7ffba390cb12
PC=0x7ffba390cb12
signal arrived during external code execution

runtime.cgocall(0x7ff7ecd9e9f0, 0xc000045da0)
runtime/cgocall.go:167 +0x3e fp=0xc000045d78 sp=0xc000045d10 pc=0x7ff7ebc7243e
github.com/ollama/ollama/x/imagegen/mlx._Cfunc_mlx_random_key(0xc00008e2e0, 0x19d5493c54e)
_cgo_gotypes.go:1978 +0x50 fp=0xc000045da0 sp=0xc000045d78 pc=0x7ff7ec3004b0
github.com/ollama/ollama/x/imagegen/mlx.RandomKey.func1(...)
github.com/ollama/ollama/x/imagegen/mlx/mlx.go:1870
github.com/ollama/ollama/x/imagegen/mlx.RandomKey(0x19d5493c54e)
github.com/ollama/ollama/x/imagegen/mlx/mlx.go:1870 +0x5d fp=0xc000045dd8 sp=0xc000045da0 pc=0x7ff7ec3093dd
github.com/ollama/ollama/x/imagegen/mlx.init.0()
github.com/ollama/ollama/x/imagegen/mlx/mlx.go:1848 +0xa9 fp=0xc000045e28 sp=0xc000045dd8 pc=0x7ff7ec3091e9
runtime.doInit1(0x7ff7ee12c2c0)
runtime/proc.go:7350 +0xdd fp=0xc000045f50 sp=0xc000045e28 pc=0x7ff7ebc5343d
runtime.doInit(...)
runtime/proc.go:7317
runtime.main()
runtime/proc.go:254 +0x325 fp=0xc000045fe0 sp=0xc000045f50 pc=0x7ff7ebc44e85
runtime.goexit({})
runtime/asm_amd64.s:1700 +0x1 fp=0xc000045fe8 sp=0xc000045fe0 pc=0x7ff7ebc7db21

goroutine 2 gp=0xc0000028c0 m=nil [force gc (idle)]:
runtime.gopark(0x0?, 0x0?, 0x0?, 0x0?, 0x0?)
runtime/proc.go:435 +0xce fp=0xc000087fa8 sp=0xc000087f88 pc=0x7ff7ebc7598e
runtime.goparkunlock(...)
runtime/proc.go:441
runtime.forcegchelper()
runtime/proc.go:348 +0xb8 fp=0xc000087fe0 sp=0xc000087fa8 pc=0x7ff7ebc450f8
runtime.goexit({})
runtime/asm_amd64.s:1700 +0x1 fp=0xc000087fe8 sp=0xc000087fe0 pc=0x7ff7ebc7db21
created by runtime.init.7 in goroutine 1
runtime/proc.go:336 +0x1a

goroutine 3 gp=0xc000002c40 m=nil [GC sweep wait]:
runtime.gopark(0x0?, 0x0?, 0x0?, 0x0?, 0x0?)
runtime/proc.go:435 +0xce fp=0xc000089f80 sp=0xc000089f60 pc=0x7ff7ebc7598e
runtime.goparkunlock(...)
runtime/proc.go:441
runtime.bgsweep(0xc000096000)
runtime/mgcsweep.go:276 +0x94 fp=0xc000089fc8 sp=0xc000089f80 pc=0x7ff7ebc2de74
runtime.gcenable.gowrap1()
runtime/mgc.go:204 +0x25 fp=0xc000089fe0 sp=0xc000089fc8 pc=0x7ff7ebc22285
runtime.goexit({})
runtime/asm_amd64.s:1700 +0x1 fp=0xc000089fe8 sp=0xc000089fe0 pc=0x7ff7ebc7db21
created by runtime.gcenable in goroutine 1
runtime/mgc.go:204 +0x66

goroutine 4 gp=0xc000002e00 m=nil [GC scavenge wait]:
runtime.gopark(0xc000096000?, 0x7ff7ed6782e8?, 0x1?, 0x0?, 0xc000002e00?)
runtime/proc.go:435 +0xce fp=0xc00009df78 sp=0xc00009df58 pc=0x7ff7ebc7598e
runtime.goparkunlock(...)
runtime/proc.go:441
runtime.(*scavengerState).park(0x7ff7ee246c80)
runtime/mgcscavenge.go:425 +0x49 fp=0xc00009dfa8 sp=0xc00009df78 pc=0x7ff7ebc2b909
runtime.bgscavenge(0xc000096000)
runtime/mgcscavenge.go:653 +0x3c fp=0xc00009dfc8 sp=0xc00009dfa8 pc=0x7ff7ebc2be7c
runtime.gcenable.gowrap2()
runtime/mgc.go:205 +0x25 fp=0xc00009dfe0 sp=0xc00009dfc8 pc=0x7ff7ebc22225
runtime.goexit({})
runtime/asm_amd64.s:1700 +0x1 fp=0xc00009dfe8 sp=0xc00009dfe0 pc=0x7ff7ebc7db21
created by runtime.gcenable in goroutine 1
runtime/mgc.go:205 +0xa5

goroutine 5 gp=0xc000003340 m=nil [finalizer wait]:
runtime.gopark(0x0?, 0x0?, 0x0?, 0x0?, 0x0?)
runtime/proc.go:435 +0xce fp=0xc00009fe30 sp=0xc00009fe10 pc=0x7ff7ebc7598e
runtime.runfinq()
runtime/mfinal.go:196 +0x107 fp=0xc00009ffe0 sp=0xc00009fe30 pc=0x7ff7ebc21207
runtime.goexit({})
runtime/asm_amd64.s:1700 +0x1 fp=0xc00009ffe8 sp=0xc00009ffe0 pc=0x7ff7ebc7db21
created by runtime.createfing in goroutine 1
runtime/mfinal.go:166 +0x3d
rax 0x64
rbx 0x7ffba39d098c
rcx 0x3f3bfeff72a30000
rdx 0x12ab1ee0000
rdi 0x12ab1840860
rsi 0x0
rbp 0x211e1ff249
rsp 0x211e1fece0
r8 0x7ffffffffffffffc
r9 0x211e306000
r10 0x8101010101010100
r11 0x12ab20cbf90
r12 0xffffffffffffffff
r13 0x5d
r14 0x12ab2013188
r15 0x0
rip 0x7ffba390cb12
rflags 0x10206
cs 0x33
fs 0x53
gs 0x2b

<!-- gh-comment-id:4184640087 --> @premmaddali commented on GitHub (Apr 3, 2026): This issue is present in 0.2 version also...Regret updaing: Microsoft Windows [Version 10.0.26200.8037] (c) Microsoft Corporation. All rights reserved. C:\Users\Prem Maddali>ollama --version Exception 0xc0000005 0x8 0x7ffba390cb12 0x7ffba390cb12 PC=0x7ffba390cb12 signal arrived during external code execution runtime.cgocall(0x7ff7ecd9e9f0, 0xc000045da0) runtime/cgocall.go:167 +0x3e fp=0xc000045d78 sp=0xc000045d10 pc=0x7ff7ebc7243e github.com/ollama/ollama/x/imagegen/mlx._Cfunc_mlx_random_key(0xc00008e2e0, 0x19d5493c54e) _cgo_gotypes.go:1978 +0x50 fp=0xc000045da0 sp=0xc000045d78 pc=0x7ff7ec3004b0 github.com/ollama/ollama/x/imagegen/mlx.RandomKey.func1(...) github.com/ollama/ollama/x/imagegen/mlx/mlx.go:1870 github.com/ollama/ollama/x/imagegen/mlx.RandomKey(0x19d5493c54e) github.com/ollama/ollama/x/imagegen/mlx/mlx.go:1870 +0x5d fp=0xc000045dd8 sp=0xc000045da0 pc=0x7ff7ec3093dd github.com/ollama/ollama/x/imagegen/mlx.init.0() github.com/ollama/ollama/x/imagegen/mlx/mlx.go:1848 +0xa9 fp=0xc000045e28 sp=0xc000045dd8 pc=0x7ff7ec3091e9 runtime.doInit1(0x7ff7ee12c2c0) runtime/proc.go:7350 +0xdd fp=0xc000045f50 sp=0xc000045e28 pc=0x7ff7ebc5343d runtime.doInit(...) runtime/proc.go:7317 runtime.main() runtime/proc.go:254 +0x325 fp=0xc000045fe0 sp=0xc000045f50 pc=0x7ff7ebc44e85 runtime.goexit({}) runtime/asm_amd64.s:1700 +0x1 fp=0xc000045fe8 sp=0xc000045fe0 pc=0x7ff7ebc7db21 goroutine 2 gp=0xc0000028c0 m=nil [force gc (idle)]: runtime.gopark(0x0?, 0x0?, 0x0?, 0x0?, 0x0?) runtime/proc.go:435 +0xce fp=0xc000087fa8 sp=0xc000087f88 pc=0x7ff7ebc7598e runtime.goparkunlock(...) runtime/proc.go:441 runtime.forcegchelper() runtime/proc.go:348 +0xb8 fp=0xc000087fe0 sp=0xc000087fa8 pc=0x7ff7ebc450f8 runtime.goexit({}) runtime/asm_amd64.s:1700 +0x1 fp=0xc000087fe8 sp=0xc000087fe0 pc=0x7ff7ebc7db21 created by runtime.init.7 in goroutine 1 runtime/proc.go:336 +0x1a goroutine 3 gp=0xc000002c40 m=nil [GC sweep wait]: runtime.gopark(0x0?, 0x0?, 0x0?, 0x0?, 0x0?) runtime/proc.go:435 +0xce fp=0xc000089f80 sp=0xc000089f60 pc=0x7ff7ebc7598e runtime.goparkunlock(...) runtime/proc.go:441 runtime.bgsweep(0xc000096000) runtime/mgcsweep.go:276 +0x94 fp=0xc000089fc8 sp=0xc000089f80 pc=0x7ff7ebc2de74 runtime.gcenable.gowrap1() runtime/mgc.go:204 +0x25 fp=0xc000089fe0 sp=0xc000089fc8 pc=0x7ff7ebc22285 runtime.goexit({}) runtime/asm_amd64.s:1700 +0x1 fp=0xc000089fe8 sp=0xc000089fe0 pc=0x7ff7ebc7db21 created by runtime.gcenable in goroutine 1 runtime/mgc.go:204 +0x66 goroutine 4 gp=0xc000002e00 m=nil [GC scavenge wait]: runtime.gopark(0xc000096000?, 0x7ff7ed6782e8?, 0x1?, 0x0?, 0xc000002e00?) runtime/proc.go:435 +0xce fp=0xc00009df78 sp=0xc00009df58 pc=0x7ff7ebc7598e runtime.goparkunlock(...) runtime/proc.go:441 runtime.(*scavengerState).park(0x7ff7ee246c80) runtime/mgcscavenge.go:425 +0x49 fp=0xc00009dfa8 sp=0xc00009df78 pc=0x7ff7ebc2b909 runtime.bgscavenge(0xc000096000) runtime/mgcscavenge.go:653 +0x3c fp=0xc00009dfc8 sp=0xc00009dfa8 pc=0x7ff7ebc2be7c runtime.gcenable.gowrap2() runtime/mgc.go:205 +0x25 fp=0xc00009dfe0 sp=0xc00009dfc8 pc=0x7ff7ebc22225 runtime.goexit({}) runtime/asm_amd64.s:1700 +0x1 fp=0xc00009dfe8 sp=0xc00009dfe0 pc=0x7ff7ebc7db21 created by runtime.gcenable in goroutine 1 runtime/mgc.go:205 +0xa5 goroutine 5 gp=0xc000003340 m=nil [finalizer wait]: runtime.gopark(0x0?, 0x0?, 0x0?, 0x0?, 0x0?) runtime/proc.go:435 +0xce fp=0xc00009fe30 sp=0xc00009fe10 pc=0x7ff7ebc7598e runtime.runfinq() runtime/mfinal.go:196 +0x107 fp=0xc00009ffe0 sp=0xc00009fe30 pc=0x7ff7ebc21207 runtime.goexit({}) runtime/asm_amd64.s:1700 +0x1 fp=0xc00009ffe8 sp=0xc00009ffe0 pc=0x7ff7ebc7db21 created by runtime.createfing in goroutine 1 runtime/mfinal.go:166 +0x3d rax 0x64 rbx 0x7ffba39d098c rcx 0x3f3bfeff72a30000 rdx 0x12ab1ee0000 rdi 0x12ab1840860 rsi 0x0 rbp 0x211e1ff249 rsp 0x211e1fece0 r8 0x7ffffffffffffffc r9 0x211e306000 r10 0x8101010101010100 r11 0x12ab20cbf90 r12 0xffffffffffffffff r13 0x5d r14 0x12ab2013188 r15 0x0 rip 0x7ffba390cb12 rflags 0x10206 cs 0x33 fs 0x53 gs 0x2b
GiteaMirror commented 2026-04-22 20:05:03 -05:00
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@lbitoy commented on GitHub (Apr 3, 2026):

Before this is released to the public 24hours before perhaps have a pre-release hardware check. This is used by millions of people and i'm sure we'd be more than willing to assist to prevent this from happening again.

<!-- gh-comment-id:4185156765 --> @lbitoy commented on GitHub (Apr 3, 2026): Before this is released to the public 24hours before perhaps have a pre-release hardware check. This is used by millions of people and i'm sure we'd be more than willing to assist to prevent this from happening again.
GiteaMirror commented 2026-04-22 20:05:04 -05:00
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@Polystation64 commented on GitHub (Apr 5, 2026):

Same error here.

<!-- gh-comment-id:4189745973 --> @Polystation64 commented on GitHub (Apr 5, 2026): Same error here.
GiteaMirror commented 2026-04-22 20:05:04 -05:00
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@premmaddali commented on GitHub (Apr 6, 2026):

Figured out the issue. The PC was running in eco mode (not finding the GPU). Once it was switched it worked fine. Post it . May help others...

<!-- gh-comment-id:4191339729 --> @premmaddali commented on GitHub (Apr 6, 2026): Figured out the issue. The PC was running in eco mode (not finding the GPU). Once it was switched it worked fine. Post it . May help others...
GiteaMirror commented 2026-04-22 20:05:04 -05:00
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@liams000 commented on GitHub (Apr 7, 2026):

Issue is still prevalent for myself. I thought MLX was apple only? I haven't had a chance to take a good look at this yet and why it's happening to myself. I spoke with friend who recently installed it on their PC and they said they had no issues running it on windows. They have an NVIDIA GPU and I have a RADEON GPU. So there might lie the problem.

<!-- gh-comment-id:4196107068 --> @liams000 commented on GitHub (Apr 7, 2026): Issue is still prevalent for myself. I thought MLX was apple only? I haven't had a chance to take a good look at this yet and why it's happening to myself. I spoke with friend who recently installed it on their PC and they said they had no issues running it on windows. They have an NVIDIA GPU and I have a RADEON GPU. So there might lie the problem.
GiteaMirror commented 2026-04-22 20:05:05 -05:00
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@liams000 commented on GitHub (Apr 7, 2026):

I opened a PR for this issue that solves the initialisation of the MLX blocking the continuation of the application. If you can't wait, it's a simple if statement you can throw into a code clone on your machine that you can compile and get back to work. PR #15383

<!-- gh-comment-id:4197997318 --> @liams000 commented on GitHub (Apr 7, 2026): I opened a PR for this issue that solves the initialisation of the MLX blocking the continuation of the application. If you can't wait, it's a simple `if` statement you can throw into a code clone on your machine that you can compile and get back to work. [PR #15383](https://github.com/ollama/ollama/pull/15383)
GiteaMirror commented 2026-04-22 20:05:06 -05:00
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@CynaCons commented on GitHub (Apr 7, 2026):

Looks like the same problem as #14952

Affected me on Windows with no Intel integrated GPU

<!-- gh-comment-id:4200994883 --> @CynaCons commented on GitHub (Apr 7, 2026): Looks like the same problem as #14952 Affected me on Windows with no Intel integrated GPU
GiteaMirror commented 2026-04-22 20:05:06 -05:00
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@PureBlissAK commented on GitHub (Apr 18, 2026):

🤖 Automated Triage & Analysis Report

Issue: #15253
Analyzed: 2026-04-18T18:22:50.465021

Analysis

  • Type: unknown
  • Severity: medium
  • Components: unknown

Implementation Plan

  • Effort: medium
  • Steps:

This issue has been triaged and marked for implementation.

<!-- gh-comment-id:4274310745 --> @PureBlissAK commented on GitHub (Apr 18, 2026): <!-- ollama-issue-orchestrator:v1 issue:15253 --> ## 🤖 Automated Triage & Analysis Report **Issue**: #15253 **Analyzed**: 2026-04-18T18:22:50.465021 ### Analysis - **Type**: unknown - **Severity**: medium - **Components**: unknown ### Implementation Plan - **Effort**: medium - **Steps**: *This issue has been triaged and marked for implementation.*
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