github-starred/ollama
2
0
Fork 0
mirror of https://github.com/ollama/ollama.git synced 2026-05-07 00:22:43 -05:00
Code Issues 14.5k Packages Projects Releases 120 Wiki Activity

[GH-ISSUE #5569] The application “Ollama” can’t be opened. #3482

New Issue
Closed
opened 2026-04-12 14:10:20 -05:00 by GiteaMirror · 7 comments
GiteaMirror commented 2026-04-12 14:10:20 -05:00
Owner
Copy Link

Originally created by @stoneLee81 on GitHub (Jul 9, 2024).
Original GitHub issue: https://github.com/ollama/ollama/issues/5569

What is the issue?

I downloaded the latest Ollama-darwin.zip file from the official website, extracted it, and dragged it to the Applications directory. When I tried to open Ollama.app, I received an error message ‘The application “Ollama” can’t be opened.’. Additionally, when I run the command 'ollama --version' in the terminal, it says 'ollama: command not found'."

mac os version: ventura 13.4.1
Ollama version, latest from offical website

OS

macOS

GPU

Apple

CPU

Apple

Ollama version

No response

Originally created by @stoneLee81 on GitHub (Jul 9, 2024). Original GitHub issue: https://github.com/ollama/ollama/issues/5569 ### What is the issue? I downloaded the latest Ollama-darwin.zip file from the official website, extracted it, and dragged it to the Applications directory. When I tried to open Ollama.app, I received an error message ‘The application “Ollama” can’t be opened.’. Additionally, when I run the command 'ollama --version' in the terminal, it says 'ollama: command not found'." mac os version: ventura 13.4.1 Ollama version, latest from offical website ### OS macOS ### GPU Apple ### CPU Apple ### Ollama version _No response_
GiteaMirror added the bug label 2026-04-12 14:10:20 -05:00
GiteaMirror commented 2026-04-12 14:10:21 -05:00
Author
Owner
Copy Link

@icetech233 commented on GitHub (Jul 9, 2024):

ollama -v

<!-- gh-comment-id:2218013390 --> @icetech233 commented on GitHub (Jul 9, 2024): ollama -v
GiteaMirror commented 2026-04-12 14:10:21 -05:00
Author
Owner
Copy Link

@igorschlum commented on GitHub (Jul 10, 2024):

Hi @stoneLee81 what Mac are you using with What amount of memory and what version of the Operating system?

<!-- gh-comment-id:2219564547 --> @igorschlum commented on GitHub (Jul 10, 2024): Hi @stoneLee81 what Mac are you using with What amount of memory and what version of the Operating system?
GiteaMirror commented 2026-04-12 14:10:22 -05:00
Author
Owner
Copy Link

@stoneLee81 commented on GitHub (Jul 10, 2024):

Hi @stoneLee81 what Mac are you using with What amount of memory and what version of the Operating system?

m1max,ventura 13.4.1,64G ram

<!-- gh-comment-id:2219728323 --> @stoneLee81 commented on GitHub (Jul 10, 2024): > Hi @stoneLee81 what Mac are you using with What amount of memory and what version of the Operating system? m1max,ventura 13.4.1,64G ram
GiteaMirror commented 2026-04-12 14:10:22 -05:00
Author
Owner
Copy Link

@igorschlum commented on GitHub (Jul 10, 2024):

@stoneLee81 Il will try tonight on my m1max studio with 192 gb of Ram. Why didm't you update to MacOS Sonoma 14.5?

<!-- gh-comment-id:2220025031 --> @igorschlum commented on GitHub (Jul 10, 2024): @stoneLee81 Il will try tonight on my m1max studio with 192 gb of Ram. Why didm't you update to MacOS Sonoma 14.5?
GiteaMirror commented 2026-04-12 14:10:22 -05:00
Author
Owner
Copy Link

@stoneLee81 commented on GitHub (Jul 10, 2024):

@stoneLee81 Il will try tonight on my m1max studio with 192 gb of Ram. Why didm't you update to MacOS Sonoma 14.5?

Sometimes, I'm not quite used to the significant UI changes brought by major macOS updates, unless I absolutely have to update.

<!-- gh-comment-id:2220439984 --> @stoneLee81 commented on GitHub (Jul 10, 2024): > @stoneLee81 Il will try tonight on my m1max studio with 192 gb of Ram. Why didm't you update to MacOS Sonoma 14.5? Sometimes, I'm not quite used to the significant UI changes brought by major macOS updates, unless I absolutely have to update.
GiteaMirror commented 2026-04-12 14:10:22 -05:00
Author
Owner
Copy Link

@jmorganca commented on GitHub (Jul 10, 2024):

@stoneLee81 does redownloading it help? Sorry you hit this

If you run the app manually in the terminal do you see any errors?

/Applications/Ollama.app/Contents/MacOS/ollama

<!-- gh-comment-id:2220701252 --> @jmorganca commented on GitHub (Jul 10, 2024): @stoneLee81 does redownloading it help? Sorry you hit this If you run the app manually in the terminal do you see any errors? /Applications/Ollama.app/Contents/MacOS/ollama
GiteaMirror commented 2026-04-12 14:10:23 -05:00
Author
Owner
Copy Link

@igorschlum commented on GitHub (Jul 10, 2024):

@stoneLee81 could you restart your mac and just after, try to launch Ollama. If it's not working, you can create a new user on your mac with Admin rights and see if Ollama can run normally. I'm OK to help understand what cause the issue to improve Ollama. It should launch on 13.4.1.

If it works, it's some app launch at startup on your mac that cause the issue. Could you tell what startup items you have on your mac?

<!-- gh-comment-id:2221590178 --> @igorschlum commented on GitHub (Jul 10, 2024): @stoneLee81 could you restart your mac and just after, try to launch Ollama. If it's not working, you can create a new user on your mac with Admin rights and see if Ollama can run normally. I'm OK to help understand what cause the issue to improve Ollama. It should launch on 13.4.1. If it works, it's some app launch at startup on your mac that cause the issue. Could you tell what startup items you have on your mac?
Sign in to join this conversation.
No Branch/Tag Specified
Branches Tags
Labels
Clear labels
amd
api
app
bug
build
cli
cloud
compatibility
context-length
create
docker
documentation
embeddings
feature request
feedback wanted
good first issue
gpt-oss
gpu
harmony
help wanted
image
install
intel
js
launch
linux
macos
memory
mlx
model
needs more info
networking
nvidia
ollama.com
performance
pull-request
Mirrored from GitHub Pull Request
 python
question
registry
rendering
thinking
tools
top
vulkan
windows
wsl
No Label bug
Milestone
No items
No Milestone
Projects
Clear projects
No project
Assignees
Clear assignees
GiteaMirror ninjasurge
No Assignees
1 Participants
Notifications
Due Date
No due date set.
Dependencies

No dependencies set.

Reference: github-starred/ollama#3482
Delete Branch "%!s()"

Deleting a branch is permanent. Although the deleted branch may continue to exist for a short time before it actually gets removed, it CANNOT be undone in most cases. Continue?