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[GH-ISSUE #12446] Unable to download the Windows installer from Poland #34029

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opened 2026-04-22 17:15:39 -05:00 by GiteaMirror · 1 comment
GiteaMirror commented 2026-04-22 17:15:39 -05:00
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Originally created by @tyrrr-aj on GitHub (Sep 29, 2025).
Original GitHub issue: https://github.com/ollama/ollama/issues/12446

What is the issue?

I cannot download the Windows version of the ollama installer from the official website https://ollama.com/download/windows.

The "Download" button leads to the following URL: https://ollama.com/download/OllamaSetup.exe, where the first error occurs - the browser warns about an invalid certificate (NET::ERR_CERT_COMMON_NAME_INVALID). If I choose to ignore the warning, I'm redirected to the following URL:

https://release-assets.githubusercontent.com/github-production-release-asset/658928958/d802163e-5202-4caf-89dc-7e31a50cb2c7?sp=r&sv=2018-11-09&sr=b&spr=https&se=2025-09-29T15%3A54%3A08Z&rscd=attachment%3B+filename%3DOllamaSetup.exe&rsct=application%2Foctet-stream&skoid=96c2d410-5711-43a1-aedd-ab1947aa7ab0&sktid=398a6654-997b-47e9-b12b-9515b896b4de&skt=2025-09-29T14%3A53%3A14Z&ske=2025-09-29T15%3A54%3A08Z&sks=b&skv=2018-11-09&sig=pNkpgtyqoyBNo0mqNvwc%2BY7aQM4y86URI1EBbCdGew8%3D&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJnaXRodWIuY29tIiwiYXVkIjoicmVsZWFzZS1hc3NldHMuZ2l0aHVidXNlcmNvbnRlbnQuY29tIiwia2V5Ijoia2V5MSIsImV4cCI6MTc1OTE1ODUwMiwibmJmIjoxNzU5MTU4MjAyLCJwYXRoIjoicmVsZWFzZWFzc2V0cHJvZHVjdGlvbi5ibG9iLmNvcmUud2luZG93cy5uZXQifQ.Mq59nM0noaruXHJH3HxHGfPW-vZhExY8iTR_AbeI0no&response-content-disposition=attachment%3B%20filename%3DOllamaSetup.exe&response-content-type=application%2Foctet-stream

...where the connection gets reset immediately, no download starts (ERR_CONNECTION_RESET).

I am also unable to install ollama with package managers - neither Chocolatey nor Winget. Both seem to use the aforementioned download link (), and they fail with the following error messages:

Chocolatey:

Downloading Ollama
from 'https://github.com/ollama/ollama/releases/download/v0.12.3/OllamaSetup.exe'
ERROR: The remote file either doesn't exist, is unauthorized, or is forbidden for url 'https://github.com/ollama/ollama/releases/download/v0.12.3/OllamaSetup.exe'. Exception calling "GetResponse" with "0" argument(s): "The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel."
This package is likely not broken for licensed users - see https://docs.chocolatey.org/en-us/features/private-cdn.
The install of ollama was NOT successful.
Error while running 'C:\ProgramData\chocolatey\lib\Ollama\tools\chocolateyInstall.ps1'.
See log for details.

Winget:

Found Ollama [Ollama.Ollama] Version 0.12.3
This application is licensed to you by its owner.
Microsoft is not responsible for, nor does it grant any licenses to, third-party packages.
Downloading https://github.com/ollama/ollama/releases/download/v0.12.3/OllamaSetup.exe
An unexpected error occurred while executing the command:
InternetOpenUrl() failed.
0x80072f06 : unknown error

Other tools - wget, curl - are also unable to download the installer.

The issue seems to be regional - I have managed to workaround it by using a VPN with server in the US. I experience the problems described working from Poland.

I do not need any further assistance (download via VPN worked well), but I wanted to 1. let you know about the problem (probably a CDN misconfiguration?) and 2. let others know about the regionality of the issue and the VPN workaround.

Relevant log output

OS

Windows

GPU

No response

CPU

No response

Ollama version

0.12.3

Originally created by @tyrrr-aj on GitHub (Sep 29, 2025). Original GitHub issue: https://github.com/ollama/ollama/issues/12446 ### What is the issue? I cannot download the Windows version of the ollama installer from the official website https://ollama.com/download/windows. The "Download" button leads to the following URL: https://ollama.com/download/OllamaSetup.exe, where the first error occurs - the browser warns about an invalid certificate (NET::ERR_CERT_COMMON_NAME_INVALID). If I choose to ignore the warning, I'm redirected to the following URL: https://release-assets.githubusercontent.com/github-production-release-asset/658928958/d802163e-5202-4caf-89dc-7e31a50cb2c7?sp=r&sv=2018-11-09&sr=b&spr=https&se=2025-09-29T15%3A54%3A08Z&rscd=attachment%3B+filename%3DOllamaSetup.exe&rsct=application%2Foctet-stream&skoid=96c2d410-5711-43a1-aedd-ab1947aa7ab0&sktid=398a6654-997b-47e9-b12b-9515b896b4de&skt=2025-09-29T14%3A53%3A14Z&ske=2025-09-29T15%3A54%3A08Z&sks=b&skv=2018-11-09&sig=pNkpgtyqoyBNo0mqNvwc%2BY7aQM4y86URI1EBbCdGew8%3D&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJnaXRodWIuY29tIiwiYXVkIjoicmVsZWFzZS1hc3NldHMuZ2l0aHVidXNlcmNvbnRlbnQuY29tIiwia2V5Ijoia2V5MSIsImV4cCI6MTc1OTE1ODUwMiwibmJmIjoxNzU5MTU4MjAyLCJwYXRoIjoicmVsZWFzZWFzc2V0cHJvZHVjdGlvbi5ibG9iLmNvcmUud2luZG93cy5uZXQifQ.Mq59nM0noaruXHJH3HxHGfPW-vZhExY8iTR_AbeI0no&response-content-disposition=attachment%3B%20filename%3DOllamaSetup.exe&response-content-type=application%2Foctet-stream ...where the connection gets reset immediately, no download starts (ERR_CONNECTION_RESET). I am also unable to install ollama with package managers - neither Chocolatey nor Winget. Both seem to use the aforementioned download link ([](https://ollama.com/download/OllamaSetup.exe)), and they fail with the following error messages: Chocolatey: > Downloading Ollama from 'https://github.com/ollama/ollama/releases/download/v0.12.3/OllamaSetup.exe' ERROR: The remote file either doesn't exist, is unauthorized, or is forbidden for url 'https://github.com/ollama/ollama/releases/download/v0.12.3/OllamaSetup.exe'. Exception calling "GetResponse" with "0" argument(s): "The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel." This package is likely not broken for licensed users - see https://docs.chocolatey.org/en-us/features/private-cdn. The install of ollama was NOT successful. Error while running 'C:\ProgramData\chocolatey\lib\Ollama\tools\chocolateyInstall.ps1'. See log for details. Winget: > Found Ollama [Ollama.Ollama] Version 0.12.3 This application is licensed to you by its owner. Microsoft is not responsible for, nor does it grant any licenses to, third-party packages. Downloading https://github.com/ollama/ollama/releases/download/v0.12.3/OllamaSetup.exe An unexpected error occurred while executing the command: InternetOpenUrl() failed. 0x80072f06 : unknown error Other tools - wget, curl - are also unable to download the installer. **The issue seems to be regional** - I have managed to workaround it by using a VPN with server in the US. I experience the problems described working from Poland. I do not need any further assistance (download via VPN worked well), but I wanted to 1. let you know about the problem (probably a CDN misconfiguration?) and 2. let others know about the regionality of the issue and the VPN workaround. ### Relevant log output ```shell ``` ### OS Windows ### GPU _No response_ ### CPU _No response_ ### Ollama version 0.12.3
GiteaMirror added the needs more infobug labels 2026-04-22 17:15:39 -05:00
GiteaMirror commented 2026-04-22 17:15:40 -05:00
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@rick-github commented on GitHub (Sep 29, 2025):

What's the output of

curl -vLO https://ollama.com/download/OllamaSetup.exe
<!-- gh-comment-id:3347757023 --> @rick-github commented on GitHub (Sep 29, 2025): What's the output of ``` curl -vLO https://ollama.com/download/OllamaSetup.exe ```
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