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[GH-ISSUE #11583] Can't pull model. Russia #33404

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opened 2026-04-22 16:01:28 -05:00 by GiteaMirror · 5 comments
GiteaMirror commented 2026-04-22 16:01:28 -05:00
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Originally created by @fantomcheg on GitHub (Jul 30, 2025).
Original GitHub issue: https://github.com/ollama/ollama/issues/11583

What is the issue?

Image eternity

Relevant log output

OS

No response

GPU

No response

CPU

No response

Ollama version

No response

Originally created by @fantomcheg on GitHub (Jul 30, 2025). Original GitHub issue: https://github.com/ollama/ollama/issues/11583 ### What is the issue? <img width="945" height="88" alt="Image" src="https://github.com/user-attachments/assets/cc19acf1-d7ef-4ef2-af64-e937346165a7" /> eternity ### Relevant log output ```shell ``` ### OS _No response_ ### GPU _No response_ ### CPU _No response_ ### Ollama version _No response_
GiteaMirror added the bug label 2026-04-22 16:01:28 -05:00
GiteaMirror commented 2026-04-22 16:02:18 -05:00
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@spookynando commented on GitHub (Aug 7, 2025):

Same issue, can't pull any model of any size including gpt-oss through the new app from ollama.com -- the download is simply stuck at 0% even after letting it sit for 20+ minutes.

<!-- gh-comment-id:3166167259 --> @spookynando commented on GitHub (Aug 7, 2025): Same issue, can't pull any model of any size including gpt-oss through the new app from ollama.com -- the download is simply stuck at 0% even after letting it sit for 20+ minutes.
GiteaMirror commented 2026-04-22 16:02:19 -05:00
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@kebamt commented on GitHub (Aug 8, 2025):

If you run Internet sites for Russian users

If you are using Cloudflare to protect your sites, unfortunately, at this time, Cloudflare does not have the ability to restore Internet connectivity for Russia-based users. We advise you to reach out and solicit Russian entities to lift the throttling measures that have been put in place.
If you are a Cloudflare enterprise customer, please reach out to your account team for further assistance.
Access to a free and open Internet is critical for individual rights and economic development. We condemn any attempt to prevent Russian citizens from accessing it.

As far as I know, the ollama models are stored on the Cloudflare R2 object storages and distributed via Cloudflare CDNs worldwide (as shown screenshot below).

Screenshot Image

According to the reports a few weeks ago by Cloudflare, this issue was caused by Russia's ISPs, not by Ollama or Cloudflare.

<!-- gh-comment-id:3166966348 --> @kebamt commented on GitHub (Aug 8, 2025): - [How Russia blocks websites and isolates its internet from the world - ABC News](https://abcnews.go.com/International/wireStory/russia-reins-internet-blocking-websites-isolating-rest-world-124366870) - [Russian Internet users are unable to access the open Internet](https://blog.cloudflare.com/russian-internet-users-are-unable-to-access-the-open-internet/) > ### If you run Internet sites for Russian users > If you are using Cloudflare to protect your sites, unfortunately, at this time, Cloudflare does not have the ability to restore Internet connectivity for Russia-based users. We advise you to reach out and solicit Russian entities to lift the throttling measures that have been put in place. > If you are a Cloudflare enterprise customer, please reach out to your account team for further assistance. > Access to a free and open Internet is critical for individual rights and economic development. We condemn any attempt to prevent Russian citizens from accessing it. As far as I know, the ollama models are stored on the Cloudflare R2 object storages and distributed via Cloudflare CDNs worldwide (as shown screenshot below). <details> <summary>Screenshot</summary> <img width="717" height="904" alt="Image" src="https://github.com/user-attachments/assets/7fac1e98-32a4-4825-aa1e-c645ac326b8a" /> </details> According to the reports a few weeks ago by Cloudflare, this issue was caused by Russia's ISPs, not by Ollama or Cloudflare.
GiteaMirror commented 2026-04-22 16:02:21 -05:00
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@kebamt commented on GitHub (Aug 8, 2025):

In this case, you guys should thank your president, VLADIMIR PUTIN!
And by the way, welcome to the VPN world!😂😂😂

<!-- gh-comment-id:3166973807 --> @kebamt commented on GitHub (Aug 8, 2025): In this case, you guys should thank your president, VLADIMIR PUTIN! And by the way, welcome to the VPN world!😂😂😂
GiteaMirror commented 2026-04-22 16:02:21 -05:00
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@spookynando commented on GitHub (Aug 8, 2025):

Yup, VPN fixed things, thanks for your research!

<!-- gh-comment-id:3167156587 --> @spookynando commented on GitHub (Aug 8, 2025): Yup, VPN fixed things, thanks for your research!
GiteaMirror commented 2026-04-22 16:02:22 -05:00
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@valeriy-zainullin commented on GitHub (Feb 20, 2026):

I am using cli in form ollama pull https+insecure://ollama.com/library/codellama.

<!-- gh-comment-id:3932733805 --> @valeriy-zainullin commented on GitHub (Feb 20, 2026): I am using cli in form `ollama pull https+insecure://ollama.com/library/codellama`.
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