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[GH-ISSUE #8847] Unable to download Llama 3.3 model #31494

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opened 2026-04-22 11:57:16 -05:00 by GiteaMirror · 6 comments
GiteaMirror commented 2026-04-22 11:57:16 -05:00
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Originally created by @ChrisBNECBT on GitHub (Feb 5, 2025).
Original GitHub issue: https://github.com/ollama/ollama/issues/8847

What is the issue?

Tried twice and came back with the same error after downloading 42Gb of files,

"Error: model 'llama3.3' not found".

Any idea how to get this working?

C:\Users\xxxxx>ollama run llama3.3
pulling manifest
pulling 4824460d29f2... 100% ▕████████████████████████████████████████████████████████▏ 42 GB
pulling 948af2743fc7... 100% ▕████████████████████████████████████████████████████████▏ 1.5 KB
Error: model 'llama3.3' not found

OS

Windows

GPU

Nvidia

CPU

Intel

Ollama version

0.4.4

Originally created by @ChrisBNECBT on GitHub (Feb 5, 2025). Original GitHub issue: https://github.com/ollama/ollama/issues/8847 ### What is the issue? Tried twice and came back with the same error after downloading 42Gb of files, "Error: model 'llama3.3' not found". Any idea how to get this working? C:\Users\xxxxx>ollama run llama3.3 pulling manifest pulling 4824460d29f2... 100% ▕████████████████████████████████████████████████████████▏ 42 GB pulling 948af2743fc7... 100% ▕████████████████████████████████████████████████████████▏ 1.5 KB Error: model 'llama3.3' not found ### OS Windows ### GPU Nvidia ### CPU Intel ### Ollama version 0.4.4
GiteaMirror added the networkingbug labels 2026-04-22 11:57:17 -05:00
GiteaMirror commented 2026-04-22 11:57:18 -05:00
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@rick-github commented on GitHub (Feb 5, 2025):

The server may have crashed pulling one of the blobs - there are six blobs for llama3.3:

pulling manifest 
pulling 4824460d29f2... 100% ▕███████████████████████████████████████████████████████████████▏  42 GB                         
pulling 948af2743fc7... 100% ▕███████████████████████████████████████████████████████████████▏ 1.5 KB                         
pulling bc371a43ce90... 100% ▕███████████████████████████████████████████████████████████████▏ 7.6 KB                         
pulling 53a87df39647... 100% ▕███████████████████████████████████████████████████████████████▏ 5.6 KB                         
pulling 56bb8bd477a5... 100% ▕███████████████████████████████████████████████████████████████▏   96 B                         
pulling c7091aa45e9b... 100% ▕███████████████████████████████████████████████████████████████▏  562 B                         
verifying sha256 digest 
writing manifest 
success

You should be able to run ollama pull llama3.3 and resume the download.

<!-- gh-comment-id:2637304404 --> @rick-github commented on GitHub (Feb 5, 2025): The server may have crashed pulling one of the blobs - there are six blobs for llama3.3: ```console pulling manifest pulling 4824460d29f2... 100% ▕███████████████████████████████████████████████████████████████▏ 42 GB pulling 948af2743fc7... 100% ▕███████████████████████████████████████████████████████████████▏ 1.5 KB pulling bc371a43ce90... 100% ▕███████████████████████████████████████████████████████████████▏ 7.6 KB pulling 53a87df39647... 100% ▕███████████████████████████████████████████████████████████████▏ 5.6 KB pulling 56bb8bd477a5... 100% ▕███████████████████████████████████████████████████████████████▏ 96 B pulling c7091aa45e9b... 100% ▕███████████████████████████████████████████████████████████████▏ 562 B verifying sha256 digest writing manifest success ``` You should be able to run `ollama pull llama3.3` and resume the download.
GiteaMirror commented 2026-04-22 11:57:18 -05:00
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@prusnak commented on GitHub (Feb 5, 2025):

Ollama version

0.4.4

Upgrade to latest which is 0.5.7

<!-- gh-comment-id:2637334146 --> @prusnak commented on GitHub (Feb 5, 2025): > ### Ollama version > 0.4.4 Upgrade to latest which is 0.5.7
GiteaMirror commented 2026-04-22 11:57:19 -05:00
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@rick-github commented on GitHub (Feb 5, 2025):

Resume the download before upgrading or you will likely have to re-download the 42G main file.

<!-- gh-comment-id:2637347387 --> @rick-github commented on GitHub (Feb 5, 2025): Resume the download before upgrading or you will likely have to re-download the 42G main file.
GiteaMirror commented 2026-04-22 11:57:20 -05:00
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@oliverconsults commented on GitHub (Feb 6, 2025):

i actually can't even download it - i get an error code "internal error" when trying "run" or "pull"

<!-- gh-comment-id:2639205974 --> @oliverconsults commented on GitHub (Feb 6, 2025): i actually can't even download it - i get an error code "internal error" when trying "run" or "pull"
GiteaMirror commented 2026-04-22 11:57:20 -05:00
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@rick-github commented on GitHub (Feb 6, 2025):

Different problem, there was a server outage: #8873.

<!-- gh-comment-id:2639464659 --> @rick-github commented on GitHub (Feb 6, 2025): Different problem, there was a server outage: #8873.
GiteaMirror commented 2026-04-22 11:57:20 -05:00
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@jmorganca commented on GitHub (Feb 6, 2025):

Sorry about this, ollama.com was impacted by last night's Cloudflare R2 outage. It should be back to normal now!

<!-- gh-comment-id:2641078323 --> @jmorganca commented on GitHub (Feb 6, 2025): Sorry about this, ollama.com was impacted by last night's [Cloudflare R2](https://www.cloudflarestatus.com/incidents/pgz7g5xlpxzr) outage. It should be back to normal now!
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