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[GH-ISSUE #4630] Runner process terminated #2908

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opened 2026-04-12 13:15:44 -05:00 by GiteaMirror · 6 comments
GiteaMirror commented 2026-04-12 13:15:44 -05:00
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Originally created by @GouthamGuna on GitHub (May 25, 2024).
Original GitHub issue: https://github.com/ollama/ollama/issues/4630

Originally assigned to: @dhiltgen on GitHub.

Hello,

While executing the ollama run <model> command,

Regarding Error: llama runner process has terminated: exit status 0xc0000005, I received a response.

I am not aware of the issue.

OS

Windows

GPU

Intel

CPU

Intel

Ollama version

0.1.38

Originally created by @GouthamGuna on GitHub (May 25, 2024). Original GitHub issue: https://github.com/ollama/ollama/issues/4630 Originally assigned to: @dhiltgen on GitHub. Hello, While executing the `ollama run <model>` command, Regarding `Error: llama runner process has terminated: exit status 0xc0000005`, I received a response. I am not aware of the issue. ### OS Windows ### GPU Intel ### CPU Intel ### Ollama version 0.1.38
GiteaMirror added the bugwindows labels 2026-04-12 13:15:44 -05:00
GiteaMirror commented 2026-04-12 13:15:45 -05:00
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@jmorganca commented on GitHub (May 27, 2024):

Hi @GouthamGuna sorry this happened. May I ask which model you are running?

<!-- gh-comment-id:2132742678 --> @jmorganca commented on GitHub (May 27, 2024): Hi @GouthamGuna sorry this happened. May I ask which model you are running?
GiteaMirror commented 2026-04-12 13:15:46 -05:00
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@GouthamGuna commented on GitHub (May 27, 2024):

phi3

<!-- gh-comment-id:2133039490 --> @GouthamGuna commented on GitHub (May 27, 2024): phi3
GiteaMirror commented 2026-04-12 13:15:46 -05:00
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@Etrinque commented on GitHub (Jul 25, 2024):

encountering this issue right now, No models run, see attached screenshots.
Updated Ollama and downloaded llama 3.1 last night went to use ollama today (havent used in a few weeks) and getting the error

sys:

Windows 11 current updates as of posting. 
amd 7700x
amd 7900xt

Screenshot 2024-07-25 110655

<!-- gh-comment-id:2250631351 --> @Etrinque commented on GitHub (Jul 25, 2024): encountering this issue right now, No models run, see attached screenshots. Updated Ollama and downloaded llama 3.1 last night went to use ollama today (havent used in a few weeks) and getting the error sys: Windows 11 current updates as of posting. amd 7700x amd 7900xt ![Screenshot 2024-07-25 110655](https://github.com/user-attachments/assets/cb3b891b-b652-4703-827a-b58aba78a654)
GiteaMirror commented 2026-04-12 13:15:47 -05:00
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@Etrinque commented on GitHub (Jul 25, 2024):

updated to pre-release Ollama 0.30 seems to be functional as of now.

<!-- gh-comment-id:2250783562 --> @Etrinque commented on GitHub (Jul 25, 2024): updated to pre-release Ollama 0.30 seems to be functional as of now.
GiteaMirror commented 2026-04-12 13:15:47 -05:00
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@dhiltgen commented on GitHub (Jul 25, 2024):

@Etrinque glad to hear it seems to be resolved in 0.3.0 for you.

@GouthamGuna please update to the latest version and let us know if you're still seeing the problem. If so, please share your server log so we can try to understand why its crashing and I'll reopen the issue.

<!-- gh-comment-id:2251573929 --> @dhiltgen commented on GitHub (Jul 25, 2024): @Etrinque glad to hear it seems to be resolved in 0.3.0 for you. @GouthamGuna please update to the latest version and let us know if you're still seeing the problem. If so, please share your server log so we can try to understand why its crashing and I'll reopen the issue.
GiteaMirror commented 2026-04-12 13:15:48 -05:00
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@GouthamGuna commented on GitHub (Jul 26, 2024):

Yes, I will adhere to the sequence. Thank you, @dhiltgen and @Etrinque.

<!-- gh-comment-id:2251963407 --> @GouthamGuna commented on GitHub (Jul 26, 2024): Yes, I will adhere to the sequence. Thank you, @dhiltgen and @Etrinque.
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