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[GH-ISSUE #4402] Error While running " ollama run llama2" or any model. #2752

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opened 2026-04-12 13:03:49 -05:00 by GiteaMirror · 3 comments
GiteaMirror commented 2026-04-12 13:03:49 -05:00
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Originally created by @dimpu1117 on GitHub (May 13, 2024).
Original GitHub issue: https://github.com/ollama/ollama/issues/4402

I getting a error when i am trying to setup ollama in windows. i have installed ollama successfully and even the ollama serve is also working. but when i try to run a model i am getting this error.
Error Message:
PS C:\Users\DAQ2KOR> ollama run llama2
pulling manifest
Error: pull model manifest: Get "https://registry.ollama.ai/v2/library/llama2/manifests/latest": dial tcp: lookup registry.ollama.ai on 10.58.194.16:53: no such host

Originally created by @dimpu1117 on GitHub (May 13, 2024). Original GitHub issue: https://github.com/ollama/ollama/issues/4402 I getting a error when i am trying to setup ollama in windows. i have installed ollama successfully and even the ollama serve is also working. but when i try to run a model i am getting this error. Error Message: PS C:\Users\DAQ2KOR> ollama run llama2 pulling manifest Error: pull model manifest: Get "https://registry.ollama.ai/v2/library/llama2/manifests/latest": dial tcp: lookup registry.ollama.ai on 10.58.194.16:53: no such host
GiteaMirror added the networkingbugneeds more info labels 2026-04-12 13:03:50 -05:00
GiteaMirror commented 2026-04-12 13:03:51 -05:00
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@pdevine commented on GitHub (May 14, 2024):

Hey @dimpu1117 Are you by any chance behind some kind of firewall?

<!-- gh-comment-id:2109085633 --> @pdevine commented on GitHub (May 14, 2024): Hey @dimpu1117 Are you by any chance behind some kind of firewall?
GiteaMirror commented 2026-04-12 13:03:51 -05:00
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@SleeplessBegonia commented on GitHub (May 27, 2024):

me too.how did you solve it?

<!-- gh-comment-id:2133387776 --> @SleeplessBegonia commented on GitHub (May 27, 2024): me too.how did you solve it?
GiteaMirror commented 2026-04-12 13:03:52 -05:00
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@dhiltgen commented on GitHub (Jul 25, 2024):

10.58.194.16:53 is an internal DNS server within your network. That DNS server isn't resolving internet hostnames and can't resolve the ollama registry. Hopefully whoever manages your network provides a proxy to be able to connect to the internet, and if so, you can use https://github.com/ollama/ollama/blob/main/docs/faq.md#how-do-i-use-ollama-behind-a-proxy to set up the proxy. If your host has no possible way to connect to the internet, you could attempt to pull models on another computer on another network that does have internet connectivity, and then replicate the models directory https://github.com/ollama/ollama/blob/main/docs/faq.md#where-are-models-stored

<!-- gh-comment-id:2251175624 --> @dhiltgen commented on GitHub (Jul 25, 2024): `10.58.194.16:53` is an internal DNS server within your network. That DNS server isn't resolving internet hostnames and can't resolve the ollama registry. Hopefully whoever manages your network provides a proxy to be able to connect to the internet, and if so, you can use https://github.com/ollama/ollama/blob/main/docs/faq.md#how-do-i-use-ollama-behind-a-proxy to set up the proxy. If your host has no possible way to connect to the internet, you could attempt to pull models on another computer on another network that does have internet connectivity, and then replicate the models directory https://github.com/ollama/ollama/blob/main/docs/faq.md#where-are-models-stored
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