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[GH-ISSUE #4270] windows ollama 0.1.34 can not use GPU，with nvidia RTX 4060 #2665

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opened 2026-04-12 13:00:09 -05:00 by GiteaMirror · 3 comments
GiteaMirror commented 2026-04-12 13:00:09 -05:00
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Originally created by @zhafree on GitHub (May 9, 2024).
Original GitHub issue: https://github.com/ollama/ollama/issues/4270

Originally assigned to: @dhiltgen on GitHub.

What is the issue?

C:\Users\zh_af>nvidia-smi
Thu May  9 08:53:43 2024
+---------------------------------------------------------------------------------------+
| NVIDIA-SMI 537.70                 Driver Version: 537.70       CUDA Version: 12.2     |
|-----------------------------------------+----------------------+----------------------+
| GPU  Name                     TCC/WDDM  | Bus-Id        Disp.A | Volatile Uncorr. ECC |
| Fan  Temp   Perf          Pwr:Usage/Cap |         Memory-Usage | GPU-Util  Compute M. |
|                                         |                      |               MIG M. |
|=========================================+======================+======================|
|   0  NVIDIA GeForce RTX 4060      WDDM  | 00000000:01:00.0  On |                  N/A |
| 31%   30C    P8              N/A / 115W |   7776MiB /  8188MiB |      2%      Default |
|                                         |                      |                  N/A |
+-----------------------------------------+----------------------+----------------------+

+---------------------------------------------------------------------------------------+
| Processes:                                                                            |
|  GPU   GI   CI        PID   Type   Process name                            GPU Memory |
|        ID   ID                                                             Usage      |
|=======================================================================================|
|    0   N/A  N/A      2824    C+G   ...on\124.0.2478.80\msedgewebview2.exe    N/A      |
|    0   N/A  N/A      4304    C+G   ...__8wekyb3d8bbwe\Notepad\Notepad.exe    N/A      |
|    0   N/A  N/A      8132    C+G   ...nt.CBS_cw5n1h2txyewy\SearchHost.exe    N/A      |
|    0   N/A  N/A      9796    C+G   ...5\extracted\runtime\WeChatAppEx.exe    N/A      |
|    0   N/A  N/A     10424    C+G   ...wekyb3d8bbwe\XboxGameBarWidgets.exe    N/A      |
|    0   N/A  N/A     11688    C+G   C:\Windows\System32\NahimicSvc64.exe      N/A      |
|    0   N/A  N/A     12648    C+G   ...5n1h2txyewy\ShellExperienceHost.exe    N/A      |
|    0   N/A  N/A     19188    C+G   ...cal\Microsoft\OneDrive\OneDrive.exe    N/A      |
|    0   N/A  N/A     20240    C+G   ...oogle\Chrome\Application\chrome.exe    N/A      |
|    0   N/A  N/A     20948    C+G   C:\Windows\explorer.exe                   N/A      |
|    0   N/A  N/A     21820    C+G   ...x64__8wekyb3d8bbwe\WinStore.App.exe    N/A      |
|    0   N/A  N/A     24376    C+G   ...ekyb3d8bbwe\PhoneExperienceHost.exe    N/A      |
|    0   N/A  N/A     25396      C   ...\cuda_v11.3\ollama_llama_server.exe    N/A      |
|    0   N/A  N/A     26708    C+G   ...8bbwe\SnippingTool\SnippingTool.exe    N/A      |
|    0   N/A  N/A     27804    C+G   ...\Docker\frontend\Docker Desktop.exe    N/A      |
|    0   N/A  N/A     30560    C+G   C:\Windows\explorer.exe                   N/A      |
|    0   N/A  N/A     30980    C+G   ...siveControlPanel\SystemSettings.exe    N/A      |
|    0   N/A  N/A     31312    C+G   ...n\SunloginClient\SunloginClient.exe    N/A      |
|    0   N/A  N/A     35540    C+G   ...crosoft\Edge\Application\msedge.exe    N/A      |
|    0   N/A  N/A     38564    C+G   ...__8wekyb3d8bbwe\WindowsTerminal.exe    N/A      |
|    0   N/A  N/A     39748    C+G   ...CBS_cw5n1h2txyewy\TextInputHost.exe    N/A      |
|    0   N/A  N/A     41288    C+G   ...2txyewy\StartMenuExperienceHost.exe    N/A      |
+---------------------------------------------------------------------------------------+

OS

Windows

GPU

Nvidia

CPU

Intel

Ollama version

0.1.34

Originally created by @zhafree on GitHub (May 9, 2024). Original GitHub issue: https://github.com/ollama/ollama/issues/4270 Originally assigned to: @dhiltgen on GitHub. ### What is the issue? ``` C:\Users\zh_af>nvidia-smi Thu May 9 08:53:43 2024 +---------------------------------------------------------------------------------------+ | NVIDIA-SMI 537.70 Driver Version: 537.70 CUDA Version: 12.2 | |-----------------------------------------+----------------------+----------------------+ | GPU Name TCC/WDDM | Bus-Id Disp.A | Volatile Uncorr. ECC | | Fan Temp Perf Pwr:Usage/Cap | Memory-Usage | GPU-Util Compute M. | | | | MIG M. | |=========================================+======================+======================| | 0 NVIDIA GeForce RTX 4060 WDDM | 00000000:01:00.0 On | N/A | | 31% 30C P8 N/A / 115W | 7776MiB / 8188MiB | 2% Default | | | | N/A | +-----------------------------------------+----------------------+----------------------+ +---------------------------------------------------------------------------------------+ | Processes: | | GPU GI CI PID Type Process name GPU Memory | | ID ID Usage | |=======================================================================================| | 0 N/A N/A 2824 C+G ...on\124.0.2478.80\msedgewebview2.exe N/A | | 0 N/A N/A 4304 C+G ...__8wekyb3d8bbwe\Notepad\Notepad.exe N/A | | 0 N/A N/A 8132 C+G ...nt.CBS_cw5n1h2txyewy\SearchHost.exe N/A | | 0 N/A N/A 9796 C+G ...5\extracted\runtime\WeChatAppEx.exe N/A | | 0 N/A N/A 10424 C+G ...wekyb3d8bbwe\XboxGameBarWidgets.exe N/A | | 0 N/A N/A 11688 C+G C:\Windows\System32\NahimicSvc64.exe N/A | | 0 N/A N/A 12648 C+G ...5n1h2txyewy\ShellExperienceHost.exe N/A | | 0 N/A N/A 19188 C+G ...cal\Microsoft\OneDrive\OneDrive.exe N/A | | 0 N/A N/A 20240 C+G ...oogle\Chrome\Application\chrome.exe N/A | | 0 N/A N/A 20948 C+G C:\Windows\explorer.exe N/A | | 0 N/A N/A 21820 C+G ...x64__8wekyb3d8bbwe\WinStore.App.exe N/A | | 0 N/A N/A 24376 C+G ...ekyb3d8bbwe\PhoneExperienceHost.exe N/A | | 0 N/A N/A 25396 C ...\cuda_v11.3\ollama_llama_server.exe N/A | | 0 N/A N/A 26708 C+G ...8bbwe\SnippingTool\SnippingTool.exe N/A | | 0 N/A N/A 27804 C+G ...\Docker\frontend\Docker Desktop.exe N/A | | 0 N/A N/A 30560 C+G C:\Windows\explorer.exe N/A | | 0 N/A N/A 30980 C+G ...siveControlPanel\SystemSettings.exe N/A | | 0 N/A N/A 31312 C+G ...n\SunloginClient\SunloginClient.exe N/A | | 0 N/A N/A 35540 C+G ...crosoft\Edge\Application\msedge.exe N/A | | 0 N/A N/A 38564 C+G ...__8wekyb3d8bbwe\WindowsTerminal.exe N/A | | 0 N/A N/A 39748 C+G ...CBS_cw5n1h2txyewy\TextInputHost.exe N/A | | 0 N/A N/A 41288 C+G ...2txyewy\StartMenuExperienceHost.exe N/A | +---------------------------------------------------------------------------------------+ ``` ### OS Windows ### GPU Nvidia ### CPU Intel ### Ollama version 0.1.34
GiteaMirror added the bugwindows labels 2026-04-12 13:00:09 -05:00
GiteaMirror commented 2026-04-12 13:00:11 -05:00
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@zhafree commented on GitHub (May 9, 2024):

I run llama3:8B use ollama run llama3；0.1.33 version is OK,when update GPU can not used.

<!-- gh-comment-id:2101741870 --> @zhafree commented on GitHub (May 9, 2024): I run llama3:8B use ollama run llama3；0.1.33 version is OK,when update GPU can not used.
GiteaMirror commented 2026-04-12 13:00:11 -05:00
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@owenzhao commented on GitHub (May 13, 2024):

Did you update your Nvidia driver recently? I found that after your update your Nvidia's driver, Ollama will use the CPU instead of GPU. You can reboot your windows the Ollama will use GPU again.

<!-- gh-comment-id:2107118459 --> @owenzhao commented on GitHub (May 13, 2024): Did you update your Nvidia driver recently? I found that after your update your Nvidia's driver, Ollama will use the CPU instead of GPU. You can reboot your windows the Ollama will use GPU again.
GiteaMirror commented 2026-04-12 13:00:11 -05:00
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@dhiltgen commented on GitHub (May 22, 2024):

In addition to the suggestion to reboot if you updated the driver recently, if that doesn't resolve the problem, can you upgrade to the latest ollama version and if you still see CPU only, please share your server log?

<!-- gh-comment-id:2123613760 --> @dhiltgen commented on GitHub (May 22, 2024): In addition to the suggestion to reboot if you updated the driver recently, if that doesn't resolve the problem, can you upgrade to the latest ollama version and if you still see CPU only, please share your server log?
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