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[GH-ISSUE #3167] No welcoming window & pulling manifest Error: pull model manifest: file does not exist #1951

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opened 2026-04-12 12:05:53 -05:00 by GiteaMirror · 5 comments
GiteaMirror commented 2026-04-12 12:05:53 -05:00
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Originally created by @HWiwoiiii on GitHub (Mar 15, 2024).
Original GitHub issue: https://github.com/ollama/ollama/issues/3167

What is the issue?

When I first installed the ollama, I didn't see the welcoming window pops up, just a windows notification by it says "click here to start"

Clicking that notification gives me a powershell window as shown

and when I tried to run the command to get started it gives me the error below

pulling manifest
Error: pull model manifest: file does not exist

image

What did you expect to see?

There should be a welcoming window for me to get started

Steps to reproduce

Reinstall

Are there any recent changes that introduced the issue?

no change

OS

Windows

Architecture

Other

Platform

WSL, WSL2

Ollama version

0.1.29

GPU

Nvidia

GPU info

w

CPU

Intel

Other software

Open WebUI

Originally created by @HWiwoiiii on GitHub (Mar 15, 2024). Original GitHub issue: https://github.com/ollama/ollama/issues/3167 ### What is the issue? When I first installed the ollama, I didn't see the welcoming window pops up, just a windows notification by it says "click here to start" Clicking that notification gives me a powershell window as shown and when I tried to run the command to get started it gives me the error below pulling manifest Error: pull model manifest: file does not exist ![image](https://github.com/ollama/ollama/assets/103039908/66196abc-46c4-49f7-902f-6ba304650ccd) ### What did you expect to see? There should be a welcoming window for me to get started ### Steps to reproduce Reinstall ### Are there any recent changes that introduced the issue? no change ### OS Windows ### Architecture Other ### Platform WSL, WSL2 ### Ollama version 0.1.29 ### GPU Nvidia ### GPU info w ### CPU Intel ### Other software Open WebUI
GiteaMirror added the bug label 2026-04-12 12:05:53 -05:00
GiteaMirror commented 2026-04-12 12:05:55 -05:00
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@BruceMacD commented on GitHub (Mar 15, 2024):

Hi @HWiwoiiii, the install experience you are describing is what I expect on Windows at the moment. We don't have a welcome screen there yet.

For the ollama run problem, the issue is the name of the model you are trying to run. This should work:
ollama run llama2:13b

The error message is not very obvious in this case, sorry about that. Let me know if this works for you.

<!-- gh-comment-id:1999466704 --> @BruceMacD commented on GitHub (Mar 15, 2024): Hi @HWiwoiiii, the install experience you are describing is what I expect on Windows at the moment. We don't have a welcome screen there yet. For the `ollama run` problem, the issue is the name of the model you are trying to run. This should work: `ollama run llama2:13b` The error message is not very obvious in this case, sorry about that. Let me know if this works for you.
GiteaMirror commented 2026-04-12 12:05:56 -05:00
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@HWiwoiiii commented on GitHub (Mar 15, 2024):

Yes it works splendidly now, thank you very much @BruceMacD

<!-- gh-comment-id:2000577387 --> @HWiwoiiii commented on GitHub (Mar 15, 2024): Yes it works splendidly now, thank you very much @BruceMacD
GiteaMirror commented 2026-04-12 12:05:57 -05:00
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@DSniper commented on GitHub (Jan 31, 2025):

It works perfectly fine for 'ollama run llama2:13b' .Good Work @BruceMacD

<!-- gh-comment-id:2628233298 --> @DSniper commented on GitHub (Jan 31, 2025): It works perfectly fine for 'ollama run llama2:13b' .Good Work @BruceMacD
GiteaMirror commented 2026-04-12 12:05:57 -05:00
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@raon1512 commented on GitHub (Feb 6, 2025):

I am getting the same error (Mac)
Trying to install model)

ollama run llama3.2:3b
ollama run llama3.2
ollama run deepseek-r1

What should I do?

ollama run llama3:8b This model runs.

<!-- gh-comment-id:2639236295 --> @raon1512 commented on GitHub (Feb 6, 2025): I am getting the same error (Mac) Trying to install model) ollama run llama3.2:3b ollama run llama3.2 ollama run deepseek-r1 What should I do? ollama run llama3:8b This model runs.
GiteaMirror commented 2026-04-12 12:05:58 -05:00
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@raon1512 commented on GitHub (Feb 6, 2025):

I am getting the same error (Mac) Trying to install model)

ollama run llama3.2:3b ollama run llama3.2 ollama run deepseek-r1

What should I do?

ollama run llama3:8b This model runs.

I tried ollama run llama3.2:3b again and it worked.

<!-- gh-comment-id:2639266880 --> @raon1512 commented on GitHub (Feb 6, 2025): > I am getting the same error (Mac) Trying to install model) > > ollama run llama3.2:3b ollama run llama3.2 ollama run deepseek-r1 > > What should I do? > > ollama run llama3:8b This model runs. I tried ollama run llama3.2:3b again and it worked.
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