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[GH-ISSUE #1798] failed to verify certificate: x509: certificate signed by unknown authority #1025
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opened 2026-04-12 10:44:53 -05:00 by GiteaMirror
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Originally created by @jooyoungseo on GitHub (Jan 5, 2024).
Original GitHub issue: https://github.com/ollama/ollama/issues/1798
In my HPC system, I have to use apptainer instead of docker to run ollama. In the pulling process, I have encountered the following certificate issue. I was wondering if this could be addressed from ollama side.
@mikkel1156 commented on GitHub (Jan 6, 2024):
From my use of containers (which it looks like Apptainer uses), this usually means that the environment is missing the correct Certificate Authorities (or has none at all) - this means that the environment can't verify any certificates.
This is usually resolved by installing the correct dependency in the environment, like the ca-certificates package on Debian.
@jooyoungseo commented on GitHub (Jan 6, 2024):
Unfortunately, I do not have the sudo power. I asked ChatGPT if ollama could address this issue on their end, and it looks like there is a solution:
Solution Suggested by ChatGPT
Yes, the maintainers of the Ollama registry can address the SSL/TLS certificate issue on their end. The error you're encountering is due to the client (in your case, Apptainer) not trusting the SSL/TLS certificate presented by the Ollama registry server. Here are steps that the Ollama registry maintainers can take:
Use a Certificate from a Trusted Authority:
The most straightforward approach is to use a SSL/TLS certificate issued by a widely recognized Certificate Authority (CA). Certificates from these CAs are usually automatically trusted by most operating systems and software, reducing the likelihood of encountering such trust issues.
Proper Certificate Chain:
Ensure that the server is correctly configured to present not just the server certificate but also the full chain of certificates, including any intermediate CAs. This is a common issue where the server only sends its own certificate and not the full chain, leading to trust issues.
Renew Expired Certificates:
If the certificate is expired, it should be renewed. Expired certificates are not trusted by clients.
Correct Domain Name:
The SSL/TLS certificate should be valid for the domain it's being used on. This means if the server is
registry.ollama.ai, the certificate should be issued for this domain or a wildcard certificate for the parent domain.Check for Revoked Certificates:
Ensure that the certificate has not been revoked. Revoked certificates will not be trusted by clients.
Communicate with Users:
If there's a change or an update in the certificate, communicating this to the users is essential. They can then update their trust stores or take necessary actions if needed.
Offer Detailed Guidance:
Providing documentation or guidance on how to trust their certificate (in case it’s a self-signed or a certificate from a less known CA) would be helpful for users.
Automate Certificate Management:
Using tools like Let's Encrypt for automated certificate issuance and renewal can ensure that the certificates are always up to date and trusted.
By ensuring that the SSL/TLS certificates are correctly configured, up-to-date, and from a trusted authority, the Ollama maintainers can significantly reduce the likelihood of users encountering certificate-related errors.
@mikkel1156 commented on GitHub (Jan 8, 2024):
This isn't an issue on their end, the certificate is already signed by a Trusted Authority (as suggested in your ChatGPT response). AS stated, the issue is likely that your Apptainer environment is missing these trusted certificate authorities.
You need to figure out what base-system your Apptainer environment is using, and getting the correct package installed as mentioned. The issue you are having would likely affect all certificates and not just ollama.
@mxyng commented on GitHub (Jan 8, 2024):
ollama.ai's certificate is signed by Google. You can check with
openssl.If you're running into certificate verification issues, it is most likely caused by two issues:
ca-certificatesfor this purpose@hqnicolas commented on GitHub (Mar 25, 2024):
pull model manifest: Get "https://registry.ollama.ai/v2/library/mistral/manifests/7b-text-v0.2-q6_K": tls: failed to verify certificate: x509: certificate has expired or is not yet valid: current time 2024-03-25T10:15:20Z is after 2024-03-25T07:17:47Z
Same problema here....
Just Change server time to download image.
@ceejatec commented on GitHub (Mar 25, 2024):
@hqnicolas That's actually a different problem entirely - the maintainers of the ollama.ai registry have allowed their SSL certificate to expire. I assume they'll be updating it soon.
@ramstein74 commented on GitHub (Apr 3, 2024):
same here
pull model manifest: Get "https://registry.ollama.ai/v2/library/mixtral/manifests/latest": tls: failed to verify certificate: x509: certificate signed by unknown authority
is this good ?
openssl s_client -connect ollama.ai:443 </dev/null 2>/dev/null
CONNECTED(00000003)
Certificate chain
0 s:C = US, ST = California, L = San Francisco, O = "Cisco Systems, Inc.", CN = ollama.ai
i:O = Cisco, CN = Cisco Umbrella Secondary SubCA mad1-SG
a:PKEY: rsaEncryption, 2048 (bit); sigalg: RSA-SHA256
v:NotBefore: Apr 1 14:39:21 2024 GMT; NotAfter: Apr 6 14:39:21 2024 GMT
1 s:O = Cisco, CN = Cisco Umbrella Secondary SubCA mad1-SG
i:C = US, ST = California, L = San Francisco, O = Cisco, CN = Cisco Umbrella Primary SubCA
a:PKEY: rsaEncryption, 2048 (bit); sigalg: RSA-SHA256
v:NotBefore: Apr 2 01:25:31 2024 GMT; NotAfter: Apr 13 01:25:31 2024 GMT
2 s:C = US, ST = California, L = San Francisco, O = Cisco, CN = Cisco Umbrella Primary SubCA
i:O = Cisco, CN = Cisco Umbrella Root CA
a:PKEY: rsaEncryption, 2048 (bit); sigalg: RSA-SHA256
v:NotBefore: May 21 19:53:18 2019 GMT; NotAfter: May 21 19:53:18 2024 GMT
Server certificate
-----BEGIN CERTIFICATE-----
MIIDQzCCAiugAwIBAgIEOiWQ0DANBgkqhkiG9w0BAQsFADBBMQ4wDAYDVQQKDAVD
aXNjbzEvMC0GA1UEAwwmQ2lzY28gVW1icmVsbGEgU2Vjb25kYXJ5IFN1YkNBIG1h
ZDEtU0cwHhcNMjQwNDAxMTQzOTIxWhcNMjQwNDA2MTQzOTIxWjBsMQswCQYDVQQG
EwJVUzETMBEGA1UECAwKQ2FsaWZvcm5pYTEWMBQGA1UEBwwNU2FuIEZyYW5jaXNj
bzEcMBoGA1UECgwTQ2lzY28gU3lzdGVtcywgSW5jLjESMBAGA1UEAwwJb2xsYW1h
LmFpMIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEA5+pvPm4POUZCAxOh
zQoNR9qEKogVUSK3Iq9/2bg4/zHJsiQ6gHehUZ8yTZrFvi/Bh6Iflhr5+AYh4mjO
vPpcKQIDAQABoxgwFjAUBgNVHREEDTALgglvbGxhbWEuYWkwDQYJKoZIhvcNAQEL
BQADggEBAFbHrioWs9mSlmew1xCARyrkO93BgzL9mo6KlIewNK+lE/9gvZXVQLAG
1JRIpy2reFWRHG0i+XwFvUUinVn1F2FopM95+emA9Yb2nfNaROhV1OG0hPVLPI30
w+yPvOsmonFOHErv4oIzbXmFIPN/vkPEvwEMpqNlt0jWdkokSJdfPIUFDaIEEgjt
KRpl+REwk/4MLSOwamUrYIYUcpvuUnwndaSahmVcEvPWGF9j2DMBaBlHN+vw/uIH
x3qRfSFVLrLDOkXIbaKItldcwdgzuVZf5Q2BqHmzmnE8yO89Bhn0tC+pH4LJkSjQ
vYwXniwRT0tUs8eS1x9hNj/1ukoUTv4=
-----END CERTIFICATE-----
subject=C = US, ST = California, L = San Francisco, O = "Cisco Systems, Inc.", CN = ollama.ai
issuer=O = Cisco, CN = Cisco Umbrella Secondary SubCA mad1-SG
No client certificate CA names sent
Peer signing digest: SHA256
Peer signature type: RSA-PSS
Server Temp Key: X25519, 253 bits
SSL handshake has read 3706 bytes and written 391 bytes
Verification: OK
New, TLSv1.3, Cipher is TLS_AES_256_GCM_SHA384
Server public key is 2048 bit
Secure Renegotiation IS NOT supported
Compression: NONE
Expansion: NONE
No ALPN negotiated
Early data was not sent
Verify return code: 0 (ok)
@alexhegit commented on GitHub (Jan 7, 2025):
Same issue.
@dhowe commented on GitHub (Mar 10, 2026):
Same here