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Could not download "ollama run exaone3.5:32b" #6154

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opened 2025-11-12 13:23:19 -06:00 by GiteaMirror · 2 comments
GiteaMirror commented 2025-11-12 13:23:19 -06:00
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Originally created by @QCadjunct on GitHub (Feb 28, 2025).

What is the issue?

My Machine:/mnt/o/ollama.ai/Project$ ollama run exaone3.5:32b
pulling manifest
pulling a92c55b71e45... 100% ▕████████████████████████████████████████████████████████▏ 19 GB
pulling 37cddd3bd818... 100% ▕████████████████████████████████████████████████████████▏ 375 B
pulling 8cd06db3b613... 100% ▕████████████████████████████████████████████████████████▏ 62 B
pulling 294fd63925d8... 100% ▕████████████████████████████████████████████████████████▏ 13 KB
pulling a64d9e642d7b... 100% ▕████████████████████████████████████████████████████████▏ 62 B
pulling 80f503c98d02... 100% ▕████████████████████████████████████████████████████████▏ 564 B
verifying sha256 digest

Error: digest mismatch, file must be downloaded again: want sha256:a92c55b71e45d620cee84ed774eef6113d41c39a28bb2da562a871b288f411cf, got sha256:c4780c4fd08ee1a8fb359941c87834d1ec566598224a5a199c2c978059b69350**

Relevant log output

OS

No response

GPU

No response

CPU

No response

Ollama version

No response

Originally created by @QCadjunct on GitHub (Feb 28, 2025). ### What is the issue? My Machine:/mnt/o/ollama.ai/Project$ ollama run exaone3.5:32b pulling manifest pulling a92c55b71e45... 100% ▕████████████████████████████████████████████████████████▏ 19 GB pulling 37cddd3bd818... 100% ▕████████████████████████████████████████████████████████▏ 375 B pulling 8cd06db3b613... 100% ▕████████████████████████████████████████████████████████▏ 62 B pulling 294fd63925d8... 100% ▕████████████████████████████████████████████████████████▏ 13 KB pulling a64d9e642d7b... 100% ▕████████████████████████████████████████████████████████▏ 62 B pulling 80f503c98d02... 100% ▕████████████████████████████████████████████████████████▏ 564 B verifying sha256 digest # **Error: digest mismatch, file must be downloaded again: want sha256:a92c55b71e45d620cee84ed774eef6113d41c39a28bb2da562a871b288f411cf, got sha256:c4780c4fd08ee1a8fb359941c87834d1ec566598224a5a199c2c978059b69350**** ### Relevant log output ```shell ``` ### OS _No response_ ### GPU _No response_ ### CPU _No response_ ### Ollama version _No response_
GiteaMirror added the bugnetworking labels 2025-11-12 13:23:19 -06:00
GiteaMirror commented 2025-11-12 13:23:20 -06:00
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@flywiththetide commented on GitHub (Mar 4, 2025):

This error usually happens when a model download gets corrupted. Try the following steps to fix it:

  1. Remove the corrupted model file and re-download it:

    ollama rm exaone3.5:32b
ollama pull exaone3.5:32b

  2. Check for network issues:

    • If your internet is unstable, try downloading from a different network or using a VPN.
    • Run this to test connectivity: 
      ping registry.ollama.ai

  3. Manually verify the model file:

    • List existing models to check if an incomplete file remains: 
      ollama list
    • If the file is still there after removal, check .ollama storage and delete it manually: 
      rm -rf ~/.ollama/models/exaone3.5:32b

Let me know if any of these steps help or if you get the same error again!

@flywiththetide commented on GitHub (Mar 4, 2025): This error usually happens when a model download gets corrupted. Try the following steps to fix it: 1. **Remove the corrupted model file** and re-download it: ```bash ollama rm exaone3.5:32b ollama pull exaone3.5:32b ``` 2. **Check for network issues:** - If your internet is unstable, try downloading from a different network or using a VPN. - Run this to test connectivity: ```bash ping registry.ollama.ai ``` 3. **Manually verify the model file:** - List existing models to check if an incomplete file remains: ```bash ollama list ``` - If the file is still there after removal, check `.ollama` storage and delete it manually: ```bash rm -rf ~/.ollama/models/exaone3.5:32b ``` Let me know if any of these steps help or if you get the same error again!
GiteaMirror commented 2025-11-12 13:23:20 -06:00
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@anirbanbasu commented on GitHub (Aug 23, 2025):

Try ollama-downloader. It has worked for me even behind a HTTPS proxy with a self-signed certificate, behind which ollama pull did not work for a single model, failing with the SHA256 check despite being able to download all BLOBs. (Disclaimer: I am the maintainer of the ollama-downloader project.)

@anirbanbasu commented on GitHub (Aug 23, 2025): Try [ollama-downloader](https://github.com/anirbanbasu/ollama-downloader). It has worked for me even behind a HTTPS proxy with a self-signed certificate, behind which `ollama pull` did not work for a single model, failing with the SHA256 check despite being able to download all BLOBs. (Disclaimer: I am the maintainer of the _ollama-downloader_ project.)
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Reference: github-starred/ollama-ollama#6154
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