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No matching online runner with label: {label_name}, even though such a runner exists #12709
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opened 2025-11-02 10:18:44 -06:00 by GiteaMirror
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Reference: github-starred/gitea#12709
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Originally created by @kerem0comert on GitHub (Mar 22, 2024).
Description
Hello,
I have a Runner to run Gitea Actions with. This has worked in the past, but abruptly stopped working after some time. The Actions are supposed to run after each commit, but they either stay in the "Waiting" state without any logs, or I can see the error message in the UI that says "No matching online runner with label", even though that label exists on the Runner. I tried with several different labels, but in every case the Job could not find the runner with label.
Looking forward to any help that you could provide.
Gitea Version
1.21.5
Can you reproduce the bug on the Gitea demo site?
Yes
Log Gist
2024/03/22 11:45:42 ...eb/routing/logger.go:102:func1() [I] router: completed GET /user/settings/actions/runners for [IP], 200 OK in 13.5ms @ setting/runners.go:98(setting.Runners)
2024/03/22 11:45:43 ...eb/routing/logger.go:102:func1() [I] router: completed POST /api/actions/runner.v1.RunnerService/FetchTask for [IP], 200 OK in 35.3ms @ :1(http.Handler.ServeHTTP-fm)
2024/03/22 11:45:45 ...eb/routing/logger.go:102:func1() [I] router: completed POST /api/actions/runner.v1.RunnerService/FetchTask for [IP], 200 OK in 34.8ms @ :1(http.Handler.ServeHTTP-fm)
2024/03/22 11:45:46 .../context_response.go:68:HTML() [D] Template: user/settings/runner_edit
2024/03/22 11:45:46 ...eb/routing/logger.go:102:func1() [I] router: completed GET /user/settings/actions/runners/4 for [IP], 200 OK in 16.3ms @ setting/runners.go:135(setting.RunnersEdit)
2024/03/22 11:45:47 ...eb/routing/logger.go:102:func1() [I] router: completed GET /admin/actions/runners for 10.212.134.206:0, 200 OK in 15.6ms @ setting/runners.go:98(setting.Runners)
2024/03/22 11:45:47 ...eb/routing/logger.go:102:func1() [I] router: completed POST /api/actions/runner.v1.RunnerService/FetchTask for [IP], 200 OK in 34.8ms @ :1(http.Handler.ServeHTTP-fm)
2024/03/22 11:45:48 ...eb/routing/logger.go:102:func1() [I] router: completed GET /admin/actions/runners for 10.212.134.206:0, 200 OK in 16.5ms @ setting/runners.go:98(setting.Runners)
2024/03/22 11:45:48 ...d/actions/runners.go:137:RunnerDetailsEditPost() [D] RunnerDetailsEditPost success: /user/settings/actions/runners/4
2024/03/22 11:45:48 ...eb/routing/logger.go:102:func1() [I] router: completed POST /user/settings/actions/runners/4 for [IP] 303 See Other in 7.6ms @ setting/runners.go:155(setting.RunnersEditPost)
2024/03/22 11:45:49 .../context_response.go:68:HTML() [D] Template: user/settings/runner_edit
2024/03/22 11:45:49 ...eb/routing/logger.go:102:func1() [I] router: completed GET /user/settings/actions/runners/4 for [IP], 200 OK in 15.9ms @ setting/runners.go:135(setting.RunnersEdit)
2024/03/22 11:45:49 ...eb/routing/logger.go:102:func1() [I] router: completed POST /api/actions/runner.v1.RunnerService/FetchTask for [IP], 200 OK in 35.0ms @ :1(http.Handler.ServeHTTP-fm)
Screenshots
Git Version
1.21.5
Operating System
Linux
How are you running Gitea?
It is ran through a Docker container.
Database
None
@yp05327 commented on GitHub (Mar 25, 2024):
The owner of the repository is an organization or yourself or other users? And can you see this runner in repo's settings page:
{host}/{owner}/{repo name}/settings/actions/runnersAs the runner type is individual.
@kerem0comert commented on GitHub (Apr 8, 2024):
It belongs to an organization, and no - I cannot see the runner under individual repositories (even though the logs state of the screenshot that I attached to my first post is available, under the Actions tab for each repo). The runner is also Idle in
admin/actions/runners.@lunny commented on GitHub (Apr 8, 2024):
Your screenshot displayed the runner belongs to some repository because its
typeis individual.In
admin/actions/runners, it will displayed all runners on this instances but you have to check the scopes while thetype.@yp05327 commented on GitHub (Apr 8, 2024):
Then you need an organization or repository or instance level runner, the runner you are using is individual.
For more information, you can see the document here:
https://docs.gitea.com/usage/actions/quickstart#set-up-runner
https://docs.gitea.com/usage/actions/act-runner#runner-levels
If you have more questions, feel free to ask.
@lunny

It seems that the description of individual level runner is missing in docs.
@kerem0comert commented on GitHub (Apr 8, 2024):
As the Gitea instance admin, can I have access to a runner that another user has created to change its type?
Maybe because the docs are missing, but I am not sure how to change the type of an existing runner. From
admin/actions/runnersI can see that the type of my runner isindividualbut when I click the edit icon for that runner I can only change its description, or delete this runner.@lunny commented on GitHub (Apr 8, 2024):
Type cannot be changed.
@kerem0comert commented on GitHub (Apr 8, 2024):
The issue is resolved, by recreating the runner with
type: organisation. Thanks for moving me into the right direction!