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[GH-ISSUE #8868] Missing docs page for unable_to_create_user + broken Ask AI link #28542

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opened 2026-04-17 19:59:37 -05:00 by GiteaMirror · 4 comments
GiteaMirror commented 2026-04-17 19:59:37 -05:00
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Originally created by @Bekione on GitHub (Mar 31, 2026).
Original GitHub issue: https://github.com/better-auth/better-auth/issues/8868

Description

When an authentication error occurs with error=unable_to_create_user, the error page is displayed correctly, but there is an inconsistency between the app behavior and the documentation.

Steps to reproduce

  1. Trigger an auth flow that results in error=unable_to_create_user
  2. You are redirected to /api/auth/error?error=unable_to_create_user
  3. Click the "Ask AI" button

Current behavior

  • The "Ask AI" button redirects to:
    /docs/reference/errors/unable_to_create_user?askai=What%20does%20the%20error%20code%20unable_to_create_user%20mean%3F
  • This page returns 404 (Page Not Found)
  • The error unable_to_create_user is not listed in the official errors documentation

Expected behavior

  • Either:
    • A documentation page exists for unable_to_create_user, OR
    • The "Ask AI" button should not link to a non-existent route

Possible fix

I’d be happy to contribute by:

  • Adding the missing docs page for unable_to_create_user
  • Updating the errors list
  • Or adjusting the "Ask AI" link behavior if needed
Originally created by @Bekione on GitHub (Mar 31, 2026). Original GitHub issue: https://github.com/better-auth/better-auth/issues/8868 ## Description When an authentication error occurs with `error=unable_to_create_user`, the error page is displayed correctly, but there is an inconsistency between the app behavior and the documentation. ## Steps to reproduce 1. Trigger an auth flow that results in `error=unable_to_create_user` 2. You are redirected to `/api/auth/error?error=unable_to_create_user` 3. Click the **"Ask AI"** button ## Current behavior - The "Ask AI" button redirects to: `/docs/reference/errors/unable_to_create_user?askai=What%20does%20the%20error%20code%20unable_to_create_user%20mean%3F` - This page returns **404 (Page Not Found)** - The error `unable_to_create_user` is **not listed** in the official errors documentation ## Expected behavior - Either: - A documentation page exists for `unable_to_create_user`, OR - The "Ask AI" button should not link to a non-existent route ## Possible fix I’d be happy to contribute by: - Adding the missing docs page for `unable_to_create_user` - Updating the errors list - Or adjusting the "Ask AI" link behavior if needed
GiteaMirror added the docs label 2026-04-17 19:59:37 -05:00
GiteaMirror commented 2026-04-17 19:59:38 -05:00
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@dosubot[bot] commented on GitHub (Mar 31, 2026):

Hi @Bekione! I'm Dosu and I’m helping the better-auth team.

Good catch! The unable_to_create_user error originates in link-account.ts as the string "unable to create user", which gets converted to underscores via .split(" ").join("_") in callback.ts (line 270). The "Ask AI" button in the error page template always links to https://better-auth.com/docs/reference/errors/{code}, so any undocumented error code results in a 404.

It's worth noting this isn't the only missing error code. Looking at the codebase, the errors docs index lists 12 error codes, but at least 5 additional codes can appear on the error page without having a corresponding docs page:

Missing Error Code Source
unable_to_create_user link-account.ts:216-228
unable_to_create_session link-account.ts:232-237
account_not_linked link-account.ts:63-66
invalid_code callback.ts:141-144
internal_server_error link-account.ts:28-36

Additionally, state_mismatch and unknown have .mdx doc pages but aren't listed in the errors index.

If you're looking to contribute, addressing all of these in one PR would be a great improvement! Each would need a new .mdx file in docs/content/docs/reference/errors/ plus an entry in the index.

To reply, just mention @dosu.

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<!-- gh-comment-id:4166458782 --> @dosubot[bot] commented on GitHub (Mar 31, 2026): <!-- Greeting --> Hi @Bekione! I'm [Dosu](https://go.dosu.dev/dosubot) and I’m helping the better-auth team. <!-- Answer --> Good catch! The `unable_to_create_user` error originates in [`link-account.ts`](https://github.com/better-auth/better-auth/blob/df7f8dda9f884a486f05d6cc91dfe53b8f34e7a9/packages/better-auth/src/oauth2/link-account.ts#L216-L228) as the string `"unable to create user"`, which gets converted to underscores via `.split(" ").join("_")` in [`callback.ts` (line 270)](https://github.com/better-auth/better-auth/blob/df7f8dda9f884a486f05d6cc91dfe53b8f34e7a9/packages/better-auth/src/api/routes/callback.ts#L270). The "Ask AI" button in the [error page template](https://github.com/better-auth/better-auth/blob/df7f8dda9f884a486f05d6cc91dfe53b8f34e7a9/packages/better-auth/src/api/routes/error.ts#L344-L365) always links to `https://better-auth.com/docs/reference/errors/{code}`, so any undocumented error code results in a 404. It's worth noting this isn't the only missing error code. Looking at the codebase, the [errors docs index](https://github.com/better-auth/better-auth/blob/df7f8dda9f884a486f05d6cc91dfe53b8f34e7a9/docs/content/docs/reference/errors/index.mdx#L8-L21) lists 12 error codes, but at least **5 additional codes** can appear on the error page without having a corresponding docs page: | Missing Error Code | Source | |---|---| | `unable_to_create_user` | [link-account.ts:216-228](https://github.com/better-auth/better-auth/blob/df7f8dda9f884a486f05d6cc91dfe53b8f34e7a9/packages/better-auth/src/oauth2/link-account.ts#L216-L228) | | `unable_to_create_session` | [link-account.ts:232-237](https://github.com/better-auth/better-auth/blob/df7f8dda9f884a486f05d6cc91dfe53b8f34e7a9/packages/better-auth/src/oauth2/link-account.ts#L232-L237) | | `account_not_linked` | [link-account.ts:63-66](https://github.com/better-auth/better-auth/blob/df7f8dda9f884a486f05d6cc91dfe53b8f34e7a9/packages/better-auth/src/oauth2/link-account.ts#L63-L66) | | `invalid_code` | [callback.ts:141-144](https://github.com/better-auth/better-auth/blob/df7f8dda9f884a486f05d6cc91dfe53b8f34e7a9/packages/better-auth/src/api/routes/callback.ts#L141-L144) | | `internal_server_error` | [link-account.ts:28-36](https://github.com/better-auth/better-auth/blob/df7f8dda9f884a486f05d6cc91dfe53b8f34e7a9/packages/better-auth/src/oauth2/link-account.ts#L28-L36) | Additionally, `state_mismatch` and `unknown` have `.mdx` doc pages but aren't listed in the [errors index](https://github.com/better-auth/better-auth/blob/df7f8dda9f884a486f05d6cc91dfe53b8f34e7a9/docs/content/docs/reference/errors/index.mdx#L8-L21). If you're looking to contribute, addressing all of these in one PR would be a great improvement! Each would need a new `.mdx` file in `docs/content/docs/reference/errors/` plus an entry in the index. <!-- Dosu Comment Footer --> *To reply, just mention [@dosu](https://go.dosu.dev/dosubot?utm_source=github&utm_medium=bot-comment&utm_campaign=github-assistant&utm_content=brand-link).* --- <sup>How did I do? 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GiteaMirror commented 2026-04-17 19:59:39 -05:00
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@Bekione commented on GitHub (Apr 1, 2026):

@dosu
Thanks for the detailed breakdown!

I can see that multiple error codes are currently missing from the docs and index. I’d like to work on a PR that:

  • Adds missing docs pages for all uncovered error codes
  • Updates the errors index to include them
  • Ensures consistency between generated error codes and documentation

Let me know if that approach sounds good 👍

<!-- gh-comment-id:4166552624 --> @Bekione commented on GitHub (Apr 1, 2026): @dosu Thanks for the detailed breakdown! I can see that multiple error codes are currently missing from the docs and index. I’d like to work on a PR that: - Adds missing docs pages for all uncovered error codes - Updates the errors index to include them - Ensures consistency between generated error codes and documentation Let me know if that approach sounds good 👍
GiteaMirror commented 2026-04-17 19:59:40 -05:00
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@dosubot[bot] commented on GitHub (Apr 1, 2026):

That sounds like a great plan! Here's a quick reference to help you get started:

Files to create — new .mdx pages in docs/content/docs/reference/errors/ for:

  • unable_to_create_user
  • unable_to_create_session
  • account_not_linked
  • invalid_code
  • internal_server_error

File to update — docs/content/docs/reference/errors/index.mdx — add entries for the five new pages plus the two existing but unlisted ones (state_mismatch and unknown, though unknown is intentionally excluded as a fallback page, so you may want to skip that one).

Doc page format — existing pages follow two patterns [1] [2]:

  • Complex (for OAuth/multi-step errors like unable_to_create_user): frontmatter → ## What is it? → ## Common Causes → ## How to resolve with sub-headings
  • Simple (for straightforward errors): frontmatter → one-sentence explanation → ## How to fix with a code block

All pages use the same frontmatter shape:

---
title: error_code_name
description: Short one-line description
---

Since unable_to_create_user, unable_to_create_session, and account_not_linked all originate from the OAuth flow in link-account.ts, the complex template is probably the best fit for those. internal_server_error could go either way depending on how much context you want to provide.

Good luck with the PR! 🚀

To reply, just mention @dosu.

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<!-- gh-comment-id:4166559681 --> @dosubot[bot] commented on GitHub (Apr 1, 2026): <!-- Answer --> That sounds like a great plan! Here's a quick reference to help you get started: **Files to create** — new `.mdx` pages in `docs/content/docs/reference/errors/` for: - `unable_to_create_user` - `unable_to_create_session` - `account_not_linked` - `invalid_code` - `internal_server_error` **File to update** — [`docs/content/docs/reference/errors/index.mdx`](https://github.com/better-auth/better-auth/blob/df7f8dda9f884a486f05d6cc91dfe53b8f34e7a9/docs/content/docs/reference/errors/index.mdx) — add entries for the five new pages plus the two existing but unlisted ones (`state_mismatch` and `unknown`, though `unknown` is [intentionally excluded](https://github.com/better-auth/better-auth/blob/df7f8dda9f884a486f05d6cc91dfe53b8f34e7a9/docs/content/docs/reference/errors/unknown.mdx) as a fallback page, so you may want to skip that one). **Doc page format** — existing pages follow two patterns [[1]](https://github.com/better-auth/better-auth/blob/df7f8dda9f884a486f05d6cc91dfe53b8f34e7a9/docs/content/docs/reference/errors/unable_to_get_user_info.mdx) [[2]](https://github.com/better-auth/better-auth/blob/df7f8dda9f884a486f05d6cc91dfe53b8f34e7a9/docs/content/docs/reference/errors/signup_disabled.mdx): - **Complex** (for OAuth/multi-step errors like `unable_to_create_user`): frontmatter → `## What is it?` → `## Common Causes` → `## How to resolve` with sub-headings - **Simple** (for straightforward errors): frontmatter → one-sentence explanation → `## How to fix` with a code block All pages use the same frontmatter shape: ```yaml --- title: error_code_name description: Short one-line description --- ``` Since `unable_to_create_user`, `unable_to_create_session`, and `account_not_linked` all originate from the OAuth flow in `link-account.ts`, the complex template is probably the best fit for those. `internal_server_error` could go either way depending on how much context you want to provide. Good luck with the PR! 🚀 <!-- Dosu Comment Footer --> *To reply, just mention [@dosu](https://go.dosu.dev/dosubot?utm_source=github&utm_medium=bot-comment&utm_campaign=github-assistant&utm_content=brand-link).* --- <sup>How did I do? 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GiteaMirror commented 2026-04-17 19:59:40 -05:00
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@bytaesu commented on GitHub (Apr 1, 2026):

Hi @Bekione,

Thanks for letting us know!

Feel free to work on this issue. I'll review and refine the content 🫡

<!-- gh-comment-id:4166841030 --> @bytaesu commented on GitHub (Apr 1, 2026): Hi @Bekione, Thanks for letting us know! Feel free to work on this issue. I'll review and refine the content 🫡
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Reference: github-starred/better-auth#28542
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