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Sync in iOS app not working #925

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opened 2025-11-26 22:34:11 -06:00 by GiteaMirror · 7 comments
GiteaMirror commented 2025-11-26 22:34:11 -06:00
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Originally created by @danielwagn3r on GitHub (Feb 9, 2020).

Originally assigned to: @mpbw2 on GitHub.

Sync in the iOS app seem's to be not working, Following environment:

Server: 1.32.0
Phone 1: iPhone 11 w/ iOS 13.3.1; Bitwarden app 2.2.5
Phone 2: OnePlus 2 w/ LineageOS 16.0; Bitwarden app 2.2.8

I've added an item in the web app and tried to sync both phones. While on the OnePlus 2 the item shows up, on the iPhone the app says no item found. A manual sync in the app doesn't resolve the problem.

Furthermore I've tried to add an item on both phones. On OnePlus 2 everything worked as expected. On iPhone the item disappeared (seemingly after a sync) and the app said "no items" again. While the item added on iPhone was visible on web app and Android phone.

Originally created by @danielwagn3r on GitHub (Feb 9, 2020). Originally assigned to: @mpbw2 on GitHub. Sync in the iOS app seem's to be not working, Following environment: Server: 1.32.0 Phone 1: iPhone 11 w/ iOS 13.3.1; Bitwarden app 2.2.5 Phone 2: OnePlus 2 w/ LineageOS 16.0; Bitwarden app 2.2.8 I've added an item in the web app and tried to sync both phones. While on the OnePlus 2 the item shows up, on the iPhone the app says no item found. A manual sync in the app doesn't resolve the problem. Furthermore I've tried to add an item on both phones. On OnePlus 2 everything worked as expected. On iPhone the item disappeared (seemingly after a sync) and the app said "no items" again. While the item added on iPhone was visible on web app and Android phone.
GiteaMirror commented 2025-11-26 22:34:11 -06:00
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@kspearrin commented on GitHub (Feb 11, 2020):

Have you tried logging out and back in on the iPhone? Maybe the session is corrupted.

@kspearrin commented on GitHub (Feb 11, 2020): Have you tried logging out and back in on the iPhone? Maybe the session is corrupted.
GiteaMirror commented 2025-11-26 22:34:12 -06:00
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@danielwagn3r commented on GitHub (Feb 11, 2020):

Hi, I've already tried that. Didn't change anything. In the app I didn't recognize any error or warning, which would indicate there is a problem.

@danielwagn3r commented on GitHub (Feb 11, 2020): Hi, I've already tried that. Didn't change anything. In the app I didn't recognize any error or warning, which would indicate there is a problem.
GiteaMirror commented 2025-11-26 22:34:12 -06:00
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@danielwagn3r commented on GitHub (Feb 12, 2020):

I've tried do reinstall the app and start over from scratch, and syncing works now.

Should there be some kind of feedback, if the sync doesn't work?

@danielwagn3r commented on GitHub (Feb 12, 2020): I've tried do reinstall the app and start over from scratch, and syncing works now. Should there be some kind of feedback, if the sync doesn't work?
GiteaMirror commented 2025-11-26 22:34:12 -06:00
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@piyush97 commented on GitHub (Feb 20, 2020):

Still not working!

@piyush97 commented on GitHub (Feb 20, 2020): Still not working!
GiteaMirror commented 2025-11-26 22:34:12 -06:00
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@frickenate commented on GitHub (Mar 10, 2020):

This appears to be the same issue as #457. Apparently the latest iOS app version is supposed to be 2.2.6 that has a related fix? But most of us, in many different countries (UK, Poland, Canada, etc.) are on 2.2.5 for months without this supposed 2.2.6 that was released in October?

@kspearrin If iOS is supposed to be at version 2.2.6 instead of 2.2.5, you need to revisit your App Store release procedure. You are not releasing your app in all Apple regions properly. I don't know exactly how it works, but I do know you need to select and/or submit to each region. Perhaps you're only releasing to US region, because Bitwarden in other regions is on version 2.2.5 from 5 months ago.

@frickenate commented on GitHub (Mar 10, 2020): This appears to be the same issue as #457. Apparently the latest iOS app version is supposed to be 2.2.6 that has a related fix? But most of us, in many different countries (UK, Poland, Canada, etc.) are on 2.2.5 for months without this supposed 2.2.6 that was released in October? @kspearrin If iOS is supposed to be at version 2.2.6 instead of 2.2.5, you need to revisit your App Store release procedure. You are *not* releasing your app in all Apple regions properly. I don't know exactly how it works, but I do know you need to select and/or submit to each region. Perhaps you're only releasing to US region, because Bitwarden in other regions is on version 2.2.5 from 5 months ago.
GiteaMirror commented 2025-11-26 22:34:13 -06:00
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@sjatkins commented on GitHub (Oct 22, 2022):

I am on ios 15.6 and bitwarden is not syncing. Totally unacceptable for a password manager app. I have not had such issues on the Android app. OK. I closed the BW and reopened and now sync is working.

@sjatkins commented on GitHub (Oct 22, 2022): I am on ios 15.6 and bitwarden is not syncing. Totally unacceptable for a password manager app. I have not had such issues on the Android app. OK. I closed the BW and reopened and now sync is working.
GiteaMirror commented 2025-11-26 22:34:13 -06:00
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@vvolkgang commented on GitHub (Jun 20, 2024):

Issue migrated to https://github.com/bitwarden/mobile/issues/723

@vvolkgang commented on GitHub (Jun 20, 2024): Issue migrated to https://github.com/bitwarden/mobile/issues/723
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Reference: github-starred/android#925
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