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[GH-ISSUE #6756] [PM-34559] The passkey isn't working #8528

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opened 2026-04-11 01:54:09 -05:00 by GiteaMirror · 2 comments
GiteaMirror commented 2026-04-11 01:54:09 -05:00
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Originally created by @marioaltecci on GitHub (Apr 2, 2026).
Original GitHub issue: https://github.com/bitwarden/android/issues/6756

Origin

Native Application (non-browser app)

Web URL or App name

All

Passkey Action

  • Creating new passkey (Registration)
  • Signing in (Authentication)

Build Information

On my Redmi Note 12, Google Passkey intercepts all apps, including Bitwarden; I can’t save or use it, except for KeepassDX, which works regardless. Why can’t the others do the same, including Bitwarden?

Additional Information

No response

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
Originally created by @marioaltecci on GitHub (Apr 2, 2026). Original GitHub issue: https://github.com/bitwarden/android/issues/6756 ### Origin Native Application (non-browser app) ### Web URL or App name All ### Passkey Action - [x] Creating new passkey (Registration) - [x] Signing in (Authentication) ### Build Information On my Redmi Note 12, Google Passkey intercepts all apps, including Bitwarden; I can’t save or use it, except for KeepassDX, which works regardless. Why can’t the others do the same, including Bitwarden? ### Additional Information _No response_ ### Issue Tracking Info - [x] I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
GiteaMirror added the bug-passkeyapp:password-manager labels 2026-04-11 01:54:09 -05:00
GiteaMirror commented 2026-04-11 01:54:12 -05:00
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@bitwarden-bot commented on GitHub (Apr 2, 2026):

Thank you for your report! We've added this to our internal board for review.
ID: PM-34559

<!-- gh-comment-id:4174607460 --> @bitwarden-bot commented on GitHub (Apr 2, 2026): Thank you for your report! We've added this to our internal board for review. ID: [PM-34559](https://bitwarden.atlassian.net/browse/PM-34559) [PM-34559]: https://bitwarden.atlassian.net/browse/PM-34559?atlOrigin=eyJpIjoiNWRkNTljNzYxNjVmNDY3MDlhMDU5Y2ZhYzA5YTRkZjUiLCJwIjoiZ2l0aHViLWNvbS1KU1cifQ
GiteaMirror commented 2026-04-11 01:54:12 -05:00
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@rmcdowell-bitwarden commented on GitHub (Apr 2, 2026):

Hi there,

I attempted to reproduce your issue and was unable to do so. I think your error could have its origin in needing to ensure that Android is configured as the default option for using and storing passkeys on your device and that you have at least Android 14 installed on your phone.

"On Android, version 14.0 or higher is required for storing and using passkeys. There may be additional setup steps required. Learn more." - https://bitwarden.com/help/storing-passkeys/#using-passkeys-with-bitwarden

We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our “Contact support” form located on our Help Center (https://bitwarden.com/help/).

You can include a link to this issue in the message content.

Alternatively, you can also search for an answer in our help documentation or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/).

The issue here will be closed.

Thanks!

<!-- gh-comment-id:4174874674 --> @rmcdowell-bitwarden commented on GitHub (Apr 2, 2026): Hi there, I attempted to reproduce your issue and was unable to do so. I think your error could have its origin in needing to ensure that Android is configured as the default option for using and storing passkeys on your device and that you have at least Android 14 installed on your phone. "On Android, version 14.0 or higher is required for storing and using passkeys. There may be additional setup steps required. [Learn more](https://bitwarden.com/help/auto-fill-android/)." - https://bitwarden.com/help/storing-passkeys/#using-passkeys-with-bitwarden We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our “Contact support” form located on our Help Center (https://bitwarden.com/help/). You can include a link to this issue in the message content. Alternatively, you can also search for an answer in our help documentation or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/). The issue here will be closed. Thanks!
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Reference: github-starred/android#8528
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