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[GH-ISSUE #2825] IOS 17 TOTP Camera Scan is empty #76835

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opened 2026-05-19 13:01:10 -05:00 by GiteaMirror · 1 comment
GiteaMirror commented 2026-05-19 13:01:10 -05:00
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Originally created by @jonatino on GitHub (Oct 14, 2023).
Original GitHub issue: https://github.com/bitwarden/android/issues/2825

Steps To Reproduce

Go to any account click edit and click "Set up TOTP". The camera will attempt to open but it just results in an empty screen.

Expected Result

Should be able to scan QR codes

Actual Result

Cant scan QR codes cuz camera doesnt appear to open properly

Screenshots or Videos

image

Additional Context

IOS 17.0.3

Operating System

iOS

Operating System Version

17.0.3

Device

iPhone 13 Pro Max

Build Version

2023.9.2

Beta

  • Using a pre-release version of the application.
Originally created by @jonatino on GitHub (Oct 14, 2023). Original GitHub issue: https://github.com/bitwarden/android/issues/2825 ### Steps To Reproduce Go to any account click edit and click "Set up TOTP". The camera will attempt to open but it just results in an empty screen. ### Expected Result Should be able to scan QR codes ### Actual Result Cant scan QR codes cuz camera doesnt appear to open properly ### Screenshots or Videos ![image](https://github.com/bitwarden/mobile/assets/1808569/485953bd-34b9-44ed-97a6-37e92879c32c) ### Additional Context IOS 17.0.3 ### Operating System iOS ### Operating System Version 17.0.3 ### Device iPhone 13 Pro Max ### Build Version 2023.9.2 ### Beta - [ ] Using a pre-release version of the application.
GiteaMirror added the bug label 2026-05-19 13:01:10 -05:00
GiteaMirror commented 2026-05-19 13:01:13 -05:00
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@MarikaBW commented on GitHub (Oct 17, 2023):

Hi there,

I attempted to reproduce your issue and was unable to do so. I think your error could have its origin with regard to camera permissions.

We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our contact form, so we can continue troubleshooting: https://bitwarden.com/contact/

You can include a link to this issue in the message content.

The issue here will be closed

Thanks

<!-- gh-comment-id:1765632195 --> @MarikaBW commented on GitHub (Oct 17, 2023): Hi there, I attempted to reproduce your issue and was unable to do so. I think your error could have its origin with regard to camera permissions. We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our contact form, so we can continue troubleshooting: https://bitwarden.com/contact/ You can include a link to this issue in the message content. The issue here will be closed Thanks
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Reference: github-starred/android#76835