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[GH-ISSUE #592] Yubikey 4c/5c does not work on iPad Pro (2018) #6845

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opened 2026-04-10 23:11:47 -05:00 by GiteaMirror · 5 comments
GiteaMirror commented 2026-04-10 23:11:47 -05:00
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Originally created by @repentsinner on GitHub (Sep 3, 2019).
Original GitHub issue: https://github.com/bitwarden/android/issues/592

If I connect a Yubikey 4c to an iPad Pro (2018) via the native USB-C port and touch the button in any text entry field, the expected OTP string is entered. However, at the Yubikey Security Key page of the login flow, the help text and image describes usage for an NFC Yubikey and there is no user discoverable corresponding text entry field to recover the string.

EDIT:

The horizontal rule on the login page is a text entry field masquerading as a horizontal rule. Tapping in the right place above it will focus the text entry and allow a Yubikey 4c to work. Would it be possible to auto-focus the field on moving to this screen in the flow, use a more obvious text field outline, or similar?

Thanks for considering!

Image from iOS

Originally created by @repentsinner on GitHub (Sep 3, 2019). Original GitHub issue: https://github.com/bitwarden/android/issues/592 If I connect a Yubikey 4c to an iPad Pro (2018) via the native USB-C port and touch the button in any text entry field, the expected OTP string is entered. However, at the `Yubikey Security Key` page of the login flow, the help text and image describes usage for an NFC Yubikey and there is no user discoverable corresponding text entry field to recover the string. **EDIT:** The horizontal rule on the login page is a text entry field masquerading as a horizontal rule. Tapping in the right place above it will focus the text entry and allow a Yubikey 4c to work. Would it be possible to auto-focus the field on moving to this screen in the flow, use a more obvious text field outline, or similar? Thanks for considering! ![Image from iOS](https://user-images.githubusercontent.com/4462072/65361994-9f07cf80-dbba-11e9-87fb-16b81f7102c7.png)
GiteaMirror commented 2026-04-10 23:11:48 -05:00
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@kspearrin commented on GitHub (Sep 4, 2019):

We just need to make the text field more apparent for users.

<!-- gh-comment-id:527709826 --> @kspearrin commented on GitHub (Sep 4, 2019): We just need to make the text field more apparent for users.
GiteaMirror commented 2026-04-10 23:11:48 -05:00
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@alexgavrisco commented on GitHub (Sep 13, 2019):

Yeah, I had same issue with 5Ci, thought it's not supported yet.
What's odd is that when I plugin YubiKey 5Ci to iPad it says that there's no app for the accessory and redirects to AppStore where bitwarden isn't listed (there are other password managers).
Everything works, but it would be great to make it a little more intuitive. Thanks!

<!-- gh-comment-id:531277493 --> @alexgavrisco commented on GitHub (Sep 13, 2019): Yeah, I had same issue with 5Ci, thought it's not supported yet. What's odd is that when I plugin YubiKey 5Ci to iPad it says that there's no app for the accessory and redirects to AppStore where bitwarden isn't listed (there are other password managers). Everything works, but it would be great to make it a little more intuitive. Thanks!
GiteaMirror commented 2026-04-10 23:11:48 -05:00
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@NoahDavidATL commented on GitHub (Oct 9, 2019):

Holy duck. That’s sneaky. Just spent 10 minutes trying to figure out to log in with the 5Ci and I make websites for a living!!

<!-- gh-comment-id:540237024 --> @NoahDavidATL commented on GitHub (Oct 9, 2019): Holy duck. That’s sneaky. Just spent 10 minutes trying to figure out to log in with the 5Ci and I make websites for a living!!
GiteaMirror commented 2026-04-10 23:11:49 -05:00
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@neegbeah commented on GitHub (Nov 1, 2019):

I believe YubiKey 5Ci use a different SDK instance. So even if YubiKey SDK is there, it is not universal on all products. The same thing happening with Brave iOS app when they allow YubiKey support, but only for the 5Ci and not the YubiKey 5 NEO

<!-- gh-comment-id:548893846 --> @neegbeah commented on GitHub (Nov 1, 2019): I believe YubiKey 5Ci use a different SDK instance. So even if YubiKey SDK is there, it is not universal on all products. The same thing happening with Brave iOS app when they allow YubiKey support, but only for the 5Ci and not the YubiKey 5 NEO
GiteaMirror commented 2026-04-10 23:11:50 -05:00
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@vvolkgang commented on GitHub (Jun 20, 2024):

Issue migrated to https://github.com/bitwarden/mobile/issues/592

<!-- gh-comment-id:2181551390 --> @vvolkgang commented on GitHub (Jun 20, 2024): Issue migrated to https://github.com/bitwarden/mobile/issues/592
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Reference: github-starred/android#6845
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