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[GH-ISSUE #2661] Empty vault #65508

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opened 2026-05-14 07:00:12 -05:00 by GiteaMirror · 6 comments
GiteaMirror commented 2026-05-14 07:00:12 -05:00
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Originally created by @qwerty1twotre on GitHub (Aug 4, 2023).
Original GitHub issue: https://github.com/bitwarden/android/issues/2661

Steps To Reproduce

  1. Open bitwarden app on android

Expected Result

I expect that i can show my passwords.

Actual Result

I can't see my passwords.

Screenshots or Videos

Screenshot_20230804_091838

Additional Context

No response

Operating System

Android

Operating System Version

13

Device

Samsung galaxy s20

Build Version

2023.7.0

Beta

  • Using a pre-release version of the application.
Originally created by @qwerty1twotre on GitHub (Aug 4, 2023). Original GitHub issue: https://github.com/bitwarden/android/issues/2661 ### Steps To Reproduce 1. Open bitwarden app on android ### Expected Result I expect that i can show my passwords. ### Actual Result I can't see my passwords. ### Screenshots or Videos ![Screenshot_20230804_091838](https://github.com/bitwarden/mobile/assets/141397893/f2624553-f0ad-469b-ac60-732ff2d37f2a) ### Additional Context _No response_ ### Operating System Android ### Operating System Version 13 ### Device Samsung galaxy s20 ### Build Version 2023.7.0 ### Beta - [ ] Using a pre-release version of the application.
GiteaMirror added the bug label 2026-05-14 07:00:12 -05:00
GiteaMirror commented 2026-05-14 07:00:15 -05:00
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@Krychaz commented on GitHub (Aug 4, 2023):

I’m sorry that you’re experiencing this.

My first suggestion would be to sign out and back in again - this is most likely just a connection glitch.
Could you also try signing in on a different browser or client if that doesn't resolve the issue?

I look forward to hearing from you.

<!-- gh-comment-id:1665133800 --> @Krychaz commented on GitHub (Aug 4, 2023): I’m sorry that you’re experiencing this. My first suggestion would be to sign out and back in again - this is most likely just a connection glitch. Could you also try signing in on a different browser or client if that doesn't resolve the issue? I look forward to hearing from you.
GiteaMirror commented 2026-05-14 07:00:17 -05:00
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@Keinta15 commented on GitHub (Aug 11, 2023):

I did found this thread related to this issue,

<!-- gh-comment-id:1675420232 --> @Keinta15 commented on GitHub (Aug 11, 2023): I did found this [thread](https://www.reddit.com/r/Bitwarden/comments/15mjbe7/repeatable_empty_vault_when_log_into_web_vault/?share_id=JrP2Fch0qRI4SiwLGnh96) related to this issue,
GiteaMirror commented 2026-05-14 07:00:19 -05:00
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@qwerty1twotre commented on GitHub (Aug 22, 2023):

I tried many times to logout and login but I had the same problem.
I tried also to reboot my phone but with no success.
In other in this reddit post is specify that this problema is related with browser cookies, but I have the app on my android phone.
So i don't know.

<!-- gh-comment-id:1688022912 --> @qwerty1twotre commented on GitHub (Aug 22, 2023): I tried many times to logout and login but I had the same problem. I tried also to reboot my phone but with no success. In other in this reddit post is specify that this problema is related with browser cookies, but I have the app on my android phone. So i don't know.
GiteaMirror commented 2026-05-14 07:00:21 -05:00
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@Krychaz commented on GitHub (Aug 22, 2023):

Hi,

Could you please try to fully reinstall the app. Does that help?

<!-- gh-comment-id:1688027953 --> @Krychaz commented on GitHub (Aug 22, 2023): Hi, Could you please try to fully reinstall the app. Does that help?
GiteaMirror commented 2026-05-14 07:00:24 -05:00
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@qwerty1twotre commented on GitHub (Aug 22, 2023):

In really the app has this problem sometimes, for example now there's no problem.
I used bitwarden also in other devices but without errors.

<!-- gh-comment-id:1688166887 --> @qwerty1twotre commented on GitHub (Aug 22, 2023): In really the app has this problem sometimes, for example now there's no problem. I used bitwarden also in other devices but without errors.
GiteaMirror commented 2026-05-14 07:00:25 -05:00
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@vvolkgang commented on GitHub (Jun 20, 2024):

Issue migrated to https://github.com/bitwarden/mobile/issues/2661

<!-- gh-comment-id:2181387348 --> @vvolkgang commented on GitHub (Jun 20, 2024): Issue migrated to https://github.com/bitwarden/mobile/issues/2661
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Reference: github-starred/android#65508
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