[GH-ISSUE #6254] [BWA-210] App Crashes When Re Entering A While Later #50493

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opened 2026-05-01 13:14:49 -05:00 by GiteaMirror · 5 comments
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Originally created by @Phirios on GitHub (Dec 10, 2025).
Original GitHub issue: https://github.com/bitwarden/android/issues/6254

Steps To Reproduce

  1. Have your app signed in.
  2. Don't enter to the app like 1 hour or so.
  3. Try to get in the app with either fingerprint or the password
  4. App crashes right after

Expected Result

App should show the main screen like it should normally

Actual Result

Crashes with this happening in the background:
flight_recorder_2025-12-10_15-11-44.txt

Screenshots or Videos

No response

Additional Context

No response

Build Version

2025.11.1 (20994)

What server are you connecting to?

Self-host

Self-host Server Version

ghcr.io/bitwarden/*:2025.11.1

Environment Details

Device: Xiaomi 15
OS: HyperOS 2.0.109.0

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
Originally created by @Phirios on GitHub (Dec 10, 2025). Original GitHub issue: https://github.com/bitwarden/android/issues/6254 ### Steps To Reproduce 1. Have your app signed in. 2. Don't enter to the app like 1 hour or so. 3. Try to get in the app with either fingerprint or the password 4. App crashes right after ### Expected Result App should show the main screen like it should normally ### Actual Result Crashes with this happening in the background: [flight_recorder_2025-12-10_15-11-44.txt](https://github.com/user-attachments/files/24079402/flight_recorder_2025-12-10_15-11-44.txt) ### Screenshots or Videos _No response_ ### Additional Context _No response_ ### Build Version 2025.11.1 (20994) ### What server are you connecting to? Self-host ### Self-host Server Version ghcr.io/bitwarden/*:2025.11.1 ### Environment Details Device: Xiaomi 15 OS: HyperOS 2.0.109.0 ### Issue Tracking Info - [x] I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
GiteaMirror added the bugapp:authenticator labels 2026-05-01 13:14:49 -05:00
Author
Owner

@bitwarden-bot commented on GitHub (Dec 10, 2025):

Thank you for your report! We've added this to our internal board for review.
ID: BWA-210

<!-- gh-comment-id:3637183748 --> @bitwarden-bot commented on GitHub (Dec 10, 2025): Thank you for your report! We've added this to our internal board for review. ID: [BWA-210](https://bitwarden.atlassian.net/browse/BWA-210) [BWA-210]: https://bitwarden.atlassian.net/browse/BWA-210?atlOrigin=eyJpIjoiNWRkNTljNzYxNjVmNDY3MDlhMDU5Y2ZhYzA5YTRkZjUiLCJwIjoiZ2l0aHViLWNvbS1KU1cifQ
Author
Owner

@pamperer562580892423 commented on GitHub (Dec 10, 2025):

Another user here. - I think this issue is mislabeled as app:authenticator as it's not the authenticator app that's meant, I think, but the password manager app.

<!-- gh-comment-id:3637196130 --> @pamperer562580892423 commented on GitHub (Dec 10, 2025): Another user here. - I think this issue is mislabeled as `app:authenticator` as it's not the authenticator app that's meant, I think, but the password manager app.
Author
Owner

@Phirios commented on GitHub (Dec 10, 2025):

Another user here. - I think this issue is mislabeled as app:authenticator as it's not the authenticator app that's meant, I think, but the password manager app.

yes, i accidentally entered the label and couldn't change afterwards

<!-- gh-comment-id:3637201347 --> @Phirios commented on GitHub (Dec 10, 2025): > Another user here. - I think this issue is mislabeled as `app:authenticator` as it's not the authenticator app that's meant, I think, but the password manager app. yes, i accidentally entered the label and couldn't change afterwards
Author
Owner

@jtodddd commented on GitHub (Dec 11, 2025):

Hi there,

I am unable to reproduce this issue, it has been escalated for further investigation. If you have more information that can help us, please add it below.

Thanks!

<!-- gh-comment-id:3642095755 --> @jtodddd commented on GitHub (Dec 11, 2025): Hi there, I am unable to reproduce this issue, it has been escalated for further investigation. If you have more information that can help us, please add it below. Thanks!
Author
Owner

@andikola95 commented on GitHub (Dec 17, 2025):

Is there a way to gather more information? It has been happening on my Android device as well, with no clear pattern other than, it crashes. Then after a while it starts to work again and then crashes again other times.

App Version 2025.12.0
Device: OnePlus 12
Android version: 16.0.0.201

<!-- gh-comment-id:3666505190 --> @andikola95 commented on GitHub (Dec 17, 2025): Is there a way to gather more information? It has been happening on my Android device as well, with no clear pattern other than, it crashes. Then after a while it starts to work again and then crashes again other times. App Version 2025.12.0 Device: OnePlus 12 Android version: 16.0.0.201
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Reference: github-starred/android#50493