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[GH-ISSUE #5321] Ubank Passkey Issues Again - Private Space, Graphene OS #50329

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opened 2026-05-01 12:30:58 -05:00 by GiteaMirror · 5 comments
GiteaMirror commented 2026-05-01 12:30:58 -05:00
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Originally created by @cipavlou on GitHub (Jun 6, 2025).
Original GitHub issue: https://github.com/bitwarden/android/issues/5321

Steps To Reproduce

  1. Ubank and Bitwarden both installed in Private Space
  2. Open uBank and try and sign in with passkey stored in Bitwarden
  3. "An error has occured. Passkeys not supported for this app."

Expected Result

  1. Ubank and Bitwarden both installed in Private Space
  2. Open uBank and try and sign in with passkey stored in Bitwarden
  3. Sign in successful

Actual Result

  1. Ubank and Bitwarden both installed in Private Space
  2. Open uBank and try and sign in with passkey stored in Bitwarden
  3. "An error has occured. Passkeys not supported for this app."

Screenshots or Videos

No response

Additional Context

Worked fine previously, broken in most recent update: 2025.5.0 (20269)

Build Version

2025.5.0 (20269)

What server are you connecting to?

EU

Self-host Server Version

No response

Environment Details

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
Originally created by @cipavlou on GitHub (Jun 6, 2025). Original GitHub issue: https://github.com/bitwarden/android/issues/5321 ### Steps To Reproduce 1. Ubank and Bitwarden both installed in Private Space 2. Open uBank and try and sign in with passkey stored in Bitwarden 3. "An error has occured. Passkeys not supported for this app." ### Expected Result 1. Ubank and Bitwarden both installed in Private Space 2. Open uBank and try and sign in with passkey stored in Bitwarden 3. Sign in successful ### Actual Result 1. Ubank and Bitwarden both installed in Private Space 2. Open uBank and try and sign in with passkey stored in Bitwarden 3. "An error has occured. Passkeys not supported for this app." ### Screenshots or Videos _No response_ ### Additional Context Worked fine previously, broken in most recent update: 2025.5.0 (20269) ### Build Version 2025.5.0 (20269) ### What server are you connecting to? EU ### Self-host Server Version _No response_ ### Environment Details - Pixel 9 Pro Fold - Graphene OS [2025060200](https://grapheneos.org/releases#2025060200) ### Issue Tracking Info - [x] I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
GiteaMirror added the bugbug-passkeyapp:password-manager labels 2026-05-01 12:30:59 -05:00
GiteaMirror commented 2026-05-01 12:31:03 -05:00
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@bitwarden-bot commented on GitHub (Jun 6, 2025):

Thank you for your report! We've added this to our internal board for review.
ID: PM-22441

<!-- gh-comment-id:2947960498 --> @bitwarden-bot commented on GitHub (Jun 6, 2025): Thank you for your report! We've added this to our internal board for review. ID: PM-22441
GiteaMirror commented 2026-05-01 12:31:06 -05:00
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@rmcdowell-bitwarden commented on GitHub (Jun 6, 2025):

Hi there,

I am unable to reproduce this issue, it has been escalated for further investigation. If you have more information that can help us, please add it below.

Thanks!

<!-- gh-comment-id:2948344604 --> @rmcdowell-bitwarden commented on GitHub (Jun 6, 2025): Hi there, I am unable to reproduce this issue, it has been escalated for further investigation. If you have more information that can help us, please add it below. Thanks!
GiteaMirror commented 2026-05-01 12:31:08 -05:00
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@Mibo5354 commented on GitHub (Jun 6, 2025):

Issue reproduced on version 2025.5.0 (20269) with environment Xiaomi 13T Android 15 HyperOS 2.0.104.0.VMFMIXM
Issues not specific to Private Space, Graphene OS.

Ubank passkeys works fine on version 2025.4.0 (20100).

<!-- gh-comment-id:2948412479 --> @Mibo5354 commented on GitHub (Jun 6, 2025): Issue reproduced on version 2025.5.0 (20269) with environment Xiaomi 13T Android 15 HyperOS 2.0.104.0.VMFMIXM Issues not specific to Private Space, Graphene OS. Ubank passkeys works fine on version 2025.4.0 (20100).
GiteaMirror commented 2026-05-01 12:31:11 -05:00
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@ToHaNWS commented on GitHub (Jun 6, 2025):

We expierience the same error message with newest version of bitwarden 2025.5.0 and other apps to sign in.
It seems to me that something "broke" in the newest update. We are on stock android os.

<!-- gh-comment-id:2948446767 --> @ToHaNWS commented on GitHub (Jun 6, 2025): We expierience the same error message with newest version of bitwarden 2025.5.0 and other apps to sign in. It seems to me that something "broke" in the newest update. We are on stock android os.
GiteaMirror commented 2026-05-01 12:31:12 -05:00
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@abergs commented on GitHub (Jun 7, 2025):

Hey all, just an fyi: we're actively working with Ubank to figure out where the error lies.

<!-- gh-comment-id:2952523914 --> @abergs commented on GitHub (Jun 7, 2025): Hey all, just an fyi: we're actively working with Ubank to figure out where the error lies.
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Reference: github-starred/android#50329
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